Printout on card Ricoh mp c3002

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  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #16
    Re: Printout on card Ricoh mp c3002

    Originally posted by Pixtech Frameworks
    If I try to initialize developer it becomes worst. I've never experienced before in all my years as a technician, though I was trained on black and white copiers, I still do repair coloured copies very well. But this is beyond me.
    were they brand NEW dev units?


    or pulls?

    are you using genuine OEM toners?

    color units have a lot more problems and parts than a B&W. your shop if only trained on B&W Canon units couldn't sell color units.

    same with ricoh.

    I was factory trained on both brands.

    Comment

    • Pixtech Frameworks
      Trusted Tech

      100+ Posts
      • May 2020
      • 237

      #17
      Re: Printout on card Ricoh mp c3002

      I changed all developers. I was trained on both black and coloured copiers.
      Coloured copiers do give alot problems. It's so tragic that I can tell what's happening. The same issues happened to a customer 4502, I had to leave it for 2days and everything came back normal to itself, now on 3002. Does it mean there's an internal error??

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #18
        Re: Printout on card Ricoh mp c3002

        Originally posted by Pixtech Frameworks
        I changed all developers. I was trained on both black and coloured copiers.
        Coloured copiers do give alot problems. It's so tragic that I can tell what's happening. The same issues happened to a customer 4502, I had to leave it for 2days and everything came back normal to itself, now on 3002. Does it mean there's an internal error??
        funny now you are trained on both color n B&W? which is it?

        ------------------------------------------------------------------------------------------------------------------------------------

        you have been asked this by several of us here.

        Print out the SMC reports give us the counts on the consumables

        OEM Genuine TONERS?

        does the belt have marks on it that align with the page defects.

        what does the fuser look like?

        what does the PCR look like?

        you don't seem to answer alot of questions asked of you..

        it's VERY hard for us to do a REMOTE diagnosis without VITAL info

        have your tried a stop test? ( where the print in partial on the page/belt you open the door to stop movement.. look at image on paper..belt And drums.

        where is the defect on?

        OEM Drums are only good for color 18,000 black/white 28,000

        does the dev unit have a nice solid brush on the mag roller?

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37063

          #19
          Re: Printout on card Ricoh mp c3002

          Originally posted by Pixtech Frameworks
          I've tried cleaning the LCU polygon box, changed all developers done all sorts of things still remains the same.
          Polygon box? Do you mean the laser unit? If you opened the laser unit and were not in a certified clean room you have just screwed the pooch

          Originally posted by Pixtech Frameworks
          I Cleaned with a soft wet clothes.
          Cleaned what? With what type of "clothes" or did you mean cloths?

          Still waiting for SMC report.

          Comment

          • Pixtech Frameworks
            Trusted Tech

            100+ Posts
            • May 2020
            • 237

            #20
            Re: Printout on card Ricoh mp c3002

            I cleaned with an white handkerchief. Meanwhile I'll send SMC report.

            Comment

            • Pixtech Frameworks
              Trusted Tech

              100+ Posts
              • May 2020
              • 237

              #21
              Re: Printout on card Ricoh mp c3002

              I use OEM refill toner, PCR looks new because changed drum and PCR recently and also developer has solid brush on the roller.
              I'll print SMC report.

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22798

                #22
                Re: Printout on card Ricoh mp c3002

                Originally posted by Pixtech Frameworks
                I use OEM refill toner, PCR looks new because changed drum and PCR recently and also developer has solid brush on the roller.
                I'll print SMC report.
                OEM refill?


                so not actual RICOH toner?

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37063

                  #23
                  Re: Printout on card Ricoh mp c3002

                  Originally posted by Pixtech Frameworks
                  I cleaned with an white handkerchief. Meanwhile I'll send SMC report.
                  Again cleaned what? What type of material was the "handkerchief" made from? That is what we need to know in order to determined if you may have damaged anything.

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 37063

                    #24
                    Re: Printout on card Ricoh mp c3002

                    Originally posted by Pixtech Frameworks
                    I use OEM refill toner, PCR looks new because changed drum and PCR recently and also developer has solid brush on the roller.
                    I'll print SMC report.
                    Ricoh does not refill toner. OEM does not mean Genuine Ricoh or any other manufacturer. It means substandard after market crap.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22798

                      #25
                      Re: Printout on card Ricoh mp c3002

                      Originally posted by slimslob
                      Ricoh does not refill toner. OEM does not mean Genuine Ricoh or any other manufacturer. It means substandard after market crap.
                      +1

                      me thinks we just found his problem.

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22798

                        #26
                        Re: Printout on card Ricoh mp c3002

                        the crap toner is WHY it overtones then messes up.

                        I don't know of any new product that works reliably with 3rd party crap toner..

                        it screws up the drums.. dev units.. belt cleaners... fuser.

                        DROP the crap toner.. use only OEM GENUINE toner in it.

                        clean out dev unit put OEM GENUINE dev powder in it. put OEM GENUINE TONER IN IT. run initialize program

                        run sky shots on each color 50 should do.

                        see why we say use OEM GENUINE DEV/TONER/Drums you think you'll save money using that crap.. but it ends up COSTING more in the long run.

                        Comment

                        • Pixtech Frameworks
                          Trusted Tech

                          100+ Posts
                          • May 2020
                          • 237

                          #27
                          Re: Printout on card Ricoh mp c3002

                          Handkerchief made from cotton materials.

                          Comment

                          • Pixtech Frameworks
                            Trusted Tech

                            100+ Posts
                            • May 2020
                            • 237

                            #28
                            Re: Printout on card Ricoh mp c3002

                            I actually its is for a customer. I've the customer to buy OEM he complains on the cost and shipping. I already told him that this the last time am going to work on his copier, that he should go call another technician.

                            Comment

                            • Pixtech Frameworks
                              Trusted Tech

                              100+ Posts
                              • May 2020
                              • 237

                              #29
                              Re: Printout on card Ricoh mp c3002

                              I don't know where he got his toner from. I believe toner, second transfer or developer will be the cause. I'll go check it this morning and do the necessary things you guys to me.

                              Comment

                              • Pixtech Frameworks
                                Trusted Tech

                                100+ Posts
                                • May 2020
                                • 237

                                #30
                                Re: Printout on card Ricoh mp c3002

                                Attached is the SMC report, Colour Pattern and Solid Colour print out.
                                Attached Files

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