Ricoh IMC4500 Translucent Paper Print Quality

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  • Batman1976
    Technician

    50+ Posts
    • Jun 2016
    • 88

    #1

    [CQ] Ricoh IMC4500 Translucent Paper Print Quality

    Hi All,

    We recently sold an Ricoh IMC4500 with fiery controller and the client wishes to print heavy black solids on backlit/translucent paper (frosted). The quality of the Black solid when put on the back light is some what disappointing, it appears a washed out charcoal grey. Apparently the previous machine (A Canon) done the job fine.

    I have tried various paper thickness settings on device and different print output profiles through the command workstation software including photographic, print as true black etc and it still produces the same result.

    My last resort is to try adjusting the paper transfer bias on the machine? Before I do this has anyone got any other suggestions?

    Many Thanks guys
    Batman1976
  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931

    #2
    Re: Ricoh IMC4500 Translucent Paper Print Quality

    If it's not working because of the media, change the media. That may not be what they want to hear, but the customer is NOT always right. It would be in your best interest to find an acceptable media that works better, then show them.
    NEVER ASSUME ANYTHING

    Comment

    • Mark Bbb
      Service Manager

      1,000+ Posts
      • Jun 2012
      • 1662

      #3
      Re: Ricoh IMC4500 Translucent Paper Print Quality

      Originally posted by mikadonovan
      If it's not working because of the media, change the media. That may not be what they want to hear, but the customer is NOT always right. It would be in your best interest to find an acceptable media that works better, then show them.
      I agree.
      If the image is fine when printed on normal - or even (very) thick - paper.
      Perhaps this media is moistured in a way?

      Comment

      • skinnyb
        Trusted Tech

        250+ Posts
        • Jul 2008
        • 291

        #4
        Re: Ricoh IMC4500 Translucent Paper Print Quality

        Solid fills on the newer Ricoh (MP C 6004, IMC 6000) are not near as full as they used to be. It is what it is. I have had customers with these engines and this has been a problem, especially those sold with Fiery and are trying to do "production" work out of a basic business color machine. Just because if has a fiery doesn't change the fact that the engine is a business color device. Last customer I had that demanded production level work ended up buying a Pro 5300 production device.

        Sent from my LM-V405 using Tapatalk

        Comment

        • DRichard
          Trusted Tech

          250+ Posts
          • May 2008
          • 482

          #5
          Re: Ricoh IMC4500 Translucent Paper Print Quality

          Originally posted by mikadonovan
          If it's not working because of the media, change the media. That may not be what they want to hear, but the customer is NOT always right. It would be in your best interest to find an acceptable media that works better, then show them.
          +1
          "Enjoy every sandwich."

          -- Warren Zevon

          Comment

          • StephenB
            Trusted Tech

            100+ Posts
            • Aug 2015
            • 238

            #6
            Re: Ricoh IMC4500 Translucent Paper Print Quality

            If your client is using a graphic program for their graphics, note...you are using a 4 color process CMYK. Black 100% K is NOT a deep rich black. to get a deep rich black set the CMYK settings to to C = 60 M=40 Y=40 K=100

            These are graphic program settings, the Ricoh just prints what the program tells it.

            If their "black" in their program is anything else, it will be washed out.

            Comment

            • Mark Bbb
              Service Manager

              1,000+ Posts
              • Jun 2012
              • 1662

              #7
              Re: Ricoh IMC4500 Translucent Paper Print Quality

              perhaps better results with Post Script?

              Comment

              • Oze
                Ricoh Fanboy

                1,000+ Posts
                • Jul 2008
                • 1663

                #8
                Re: Ricoh IMC4500 Translucent Paper Print Quality

                Ricoh's advice:
                When loading translucent paper:
                • Remove printed sheets one by one.
                • When loading translucent paper, always use long grain paper, and set the paper direction according to the grain.
                • Translucent paper easily absorbs humidity and becomes curled. Remove curl in the translucent paper before loading.

                  They might have something there about humidity.
                  Damp paper will affect transfer.

                Comment

                • Batman1976
                  Technician

                  50+ Posts
                  • Jun 2016
                  • 88

                  #9
                  Re: Ricoh IMC4500 Translucent Paper Print Quality

                  Thanks for responses. I'm now going down the route of getting to customer to change the media type/brand.

                  Does anyone know of a Translucent paper brand that will work well on a RICOH IMC device?

                  Thanks
                  Batamn76

                  Comment

                  • mikadonovan
                    Senior Tech

                    Site Contributor
                    2,500+ Posts
                    • May 2008
                    • 2931

                    #10
                    Re: Ricoh IMC4500 Translucent Paper Print Quality

                    I could not locate an exact brand, but this print shop has tips for printing on vellum, it may help.
                    How to Print on Translucent Vellum Paper
                    NEVER ASSUME ANYTHING

                    Comment

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