mpc3003 paper is bulging

[Mark Bbb]

Hello,
Problem is bulging paper.
In such a way that, in the receiving tray, paper curls and pushes itself onto the floor.
Customer says the problem is with A3 and A4.
I think it is moisture paper (it is autumn here at this moment).
Could a tray heater solves this problem?
Could it be a bad fuser?
Total counter 206K. and no fuser parts where yet replaced.
Did you have seen this problem before?
Thank you for helping us.

[Codex]

Re: mpc3003 paper is bulging

Hello... Have same problem here! It's moisture... Solved partially... Lay a book or similar in the exit tray so the paper didn't curl... Obviously it's not the final solution

Inviato dal mio SM-G935F utilizzando Tapatalk

[8T2]

Re: mpc3003 paper is bulging

Most likely damp paper. You could check for condensation in fuser and exit sections to confirm.

Sent from my WAS-LX1 using Tapatalk

[Mark Bbb]

Re: mpc3003 paper is bulging

Hello... Have same problem here! It's moisture... Solved partially... Lay a book or similar in the exit tray so the paper didn't curl... Obviously it's not the final solution

Inviato dal mio SM-G935F utilizzando Tapatalk

Codex, we have removed the receiving plate (can't find the part number), so paper now will "fall" onto D1491230
For A3 that's good, but for A4 it's fall is to deep, so problem remains now due to height ...

[Gift]

Re: mpc3003 paper is bulging

I think ricoh did a modification on the exit tray to avoid "paper rolls". I agree this is usually a seasonal phenomenon for some machines placed in enviroments with humidity issues during autumn, especially if the temperature drops big time during night if there's no room heating.

[Mark Bbb]

Re: mpc3003 paper is bulging

Most likely damp paper. You could check for condensation in fuser and exit sections to confirm.

Sent from my WAS-LX1 using Tapatalk

I have seen drops in that area with older models, but would it be in this model too?
Me not, have you seen it on this model?
But, i will investigate that, thanks to remind me about that.

[Mark Bbb]

Re: mpc3003 paper is bulging

I think ricoh did a modification on the exit tray to avoid "paper rolls". I agree this is usually a seasonal phenomenon for some machines placed in enviroments with humidity issues during autumn, especially if the temperature drops big time during night if there's no room heating.

Gift, the area where the machine is located is a very large entrance hall. I think temperature is constant, but it is possible it may not.
I will investigate that, thank you.

[Mark Bbb]

Re: mpc3003 paper is bulging

firmware is up to date

[Mark Bbb]

Re: mpc3003 paper is bulging

why oh why can't i upload images

[Mark Bbb]

[8T2]

Re: mpc3003 paper is bulging

I have seen drops in that area with older models, but would it be in this model too?
Me not, have you seen it on this model?
But, i will investigate that, thanks to remind me about that.

I have indeed...had one where the paper was so damp it was condensing and water drops were falling on the paper on its way out the machine. Steamed like a fresh cup of coffee if you interrupted a print job and even then the user was sceptical about it being the paper and not a fault on the machine lol

Sent from my WAS-LX1 using Tapatalk

[Mark Bbb]

Re: mpc3003 paper is bulging

Did someone replaced this and had no issues afterwards?

[Gift]

Re: mpc3003 paper is bulging

Gift, the area where the machine is located is a very large entrance hall. I think temperature is constant, but it is possible it may not.
I will investigate that, thank you.

Entrance hall, sounds like there's regular air exchange if the frontdoor opens/close regulary, that might boost the humidity within the air even if the temperuture "feels" ok.
If you have some used MPCxxx3 units in your shop there's a good chance that you might find one with a modified exit tray - you cen determine the correct one if there's a pring loaded plate in it as cou can see from the parts numbers.

[Mark Bbb]

Re: mpc3003 paper is bulging

I think this could be for more MPC models, because the receiving tray D1494495 looks quite the same.
Isn't it?

[luca72]

Re: mpc3003 paper is bulging

Hello,
Problem is bulging paper.
In such a way that, in the receiving tray, paper curls and pushes itself onto the floor.
Customer says the problem is with A3 and A4.
I think it is moisture paper (it is autumn here at this moment).
Could a tray heater solves this problem?
Could it be a bad fuser?
Total counter 206K. and no fuser parts where yet replaced.
Did you have seen this problem before?
Thank you for helping us.

hi, try to activate / increase the running time of the fans in sp1, change the grams setting in "paper type" (put lighter), disable the "off fuser unit" function in user tools