Ricoh MP2851 Repeating (10~11mm) white bands in black regions

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  • rapha
    Technician
    • Dec 2020
    • 16

    Ricoh MP2851 Repeating (10~11mm) white bands in black regions

    Hello, need help from anyone familiar with Ricoh copiers - I've attached a photo of the printouts to quickly show the problem. First printout is the page counter report generated by the unit, while the second is a printout from Microsoft Word.

    Any leads at all would be greatly appreciated, thanks in advance!

    Eric
    Attached Files
    Last edited by rapha; 12-04-2020, 06:43 PM.
  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2936

    #2
    Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

    That looks like a problem with the charge roller. Maybe time for a new pcu.
    NEVER ASSUME ANYTHING

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7934

      #3
      Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

      Originally posted by rapha
      Hello, need help from anyone familiar with Ricoh copiers - I've attached a photo of the printouts to quickly show the problem.

      Any leads at all would be greatly appreciated, thanks in advance!

      Eric
      With that width i'd say an issue with the dev roller.

      Take out the PCDU split the PCU & DV unit & inspect.
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • rapha
        Technician
        • Dec 2020
        • 16

        #4
        Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

        Thank you mikadonovan and copier tech for the quick reply.

        Weird thing is, when I print using SP2902 test patterns, the blacks seem pretty okay (please see new attached photos)

        Also, when I plugged the PCU into another MP2851 unit, it also print without any problems whatsoever. Black solid lines and regions all throughout.
        Attached Files

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35067

          #5
          Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

          Originally posted by rapha
          Thank you mikadonovan and copier tech for the quick reply.

          Weird thing is, when I print using SP2902 test patterns, the blacks seem pretty okay (please see new attached photos)

          Also, when I plugged the PCU into another MP2851 unit, it also print without any problems whatsoever. Black solid lines and regions all throughout.
          So are we to assume that the first images are of copies? If so then your problem is in the scanner section.

          Comment

          • rapha
            Technician
            • Dec 2020
            • 16

            #6
            Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

            Originally posted by slimslob
            So are we to assume that the first images are of copies? If so then your problem is in the scanner section.
            No, they're all printouts that don't involve the scanner section.

            Thanks for pointing that out, updated my original post to clarify.

            Comment

            • sandmanmac
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Feb 2009
              • 3947

              #7
              Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

              Originally posted by rapha
              when I plugged the PCU into another MP2851 unit, it also print without any problems whatsoever. Black solid lines and regions all throughout.
              So you have a working test machine and the only thing that you've tried is swapping the PCU from the trouble unit into the working machine?
              Why not try the other PCU in your problem machine? Why not swap the transfer roller? (My guess is that's the issue)
              You have everything available to you to resolve the issue.
              Get creative, and let us know the solution

              Comment

              • rapha
                Technician
                • Dec 2020
                • 16

                #8
                Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

                Thank you sandmanmac for the reply.

                I only have occasional access to the other unit, so it is only now that I have tried your suggestion.

                Indeed, the cause of the problem is the PCU. When I tried the PCU of the good copier unit (putting it on my machine), the blacks were indeed solid.

                Now, I'm not sure what to look for inside the PCU (hoping it can be solved by just replacing a minor part and not having to buy one whole new PCU).

                I didn't notice anything odd with upper/drum section. But when I took a look at the development/bottom section, the hazy, gradient pattern of the developer/toner on the development roller seems to match the pattern in the printouts. Not sure where the period (approx 10~11mm) comes from though.

                Do you think this can be fixed by just replacing the developer powder?
                Attached Files
                Last edited by rapha; 12-13-2020, 05:46 PM.

                Comment

                • mga
                  Copier Technician

                  Site Contributor
                  1,000+ Posts
                  • Dec 2010
                  • 1393

                  #9
                  Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

                  Originally posted by rapha
                  Thank you sandmanmac for the reply.

                  I only have occasional access to the other unit, so it is only now that I have tried your suggestion.

                  Indeed, the cause of the problem is the PCU. When I tried the PCU of the good copier unit (putting it on my machine), the blacks were indeed solid.

                  Now, I'm not sure what to look for inside the PCU (hoping it can be solved by just replacing a minor part and not having to buy one whole new PCU).

                  I didn't notice anything odd with upper/drum section. But when I took a look at the development/bottom section, the hazy, gradient pattern of the developer/toner on the development roller seems to match the pattern in the printouts. Not sure where the period (approx 10~11mm) comes from though.

                  Do you think this can be fixed by just replacing the developer powder?
                  Most of the time on this the machine I replace all parts together
                  Dev, pcu, charge roller, charge roller cleaning roller, dcb and gears

                  But you can fit a type 1027 pcu unit in this machine just with little modification
                  Regards Mark

                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                  https://copierservices.simdif.com

                  Comment

                  • copyaction
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Oct 2007
                    • 976

                    #10
                    Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

                    Originally posted by mga
                    Most of the time on this the machine I replace all parts together
                    Dev, pcu, charge roller, charge roller cleaning roller, dcb and gears

                    But you can fit a type 1027 pcu unit in this machine just with little modification
                    For this model no modification is needed, you just have to manually run developer initialization.

                    Comment

                    • GIUBOSS
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2013
                      • 1331

                      #11
                      Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

                      Originally posted by rapha
                      Thank you sandmanmac for the reply.

                      I only have occasional access to the other unit, so it is only now that I have tried your suggestion.

                      Indeed, the cause of the problem is the PCU. When I tried the PCU of the good copier unit (putting it on my machine), the blacks were indeed solid.

                      Now, I'm not sure what to look for inside the PCU (hoping it can be solved by just replacing a minor part and not having to buy one whole new PCU).

                      I didn't notice anything odd with upper/drum section. But when I took a look at the development/bottom section, the hazy, gradient pattern of the developer/toner on the development roller seems to match the pattern in the printouts. Not sure where the period (approx 10~11mm) comes from though.

                      Do you think this can be fixed by just replacing the developer powder?
                      Have you checked or cleaned the inside of the car? Have you noticed if there is any scattered developer? If it is probable that the drum unit needs to be overhauled by replacing the sponge seals in addition to the materials suggested in the previous posts.
                      Possibly original consumables

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 35067

                        #12
                        Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

                        Originally posted by GIUBOSS
                        Have you checked or cleaned the inside of the car? Have you noticed if there is any scattered developer? If it is probable that the drum unit needs to be overhauled by replacing the sponge seals in addition to the materials suggested in the previous posts.
                        Possibly original consumables
                        On a 2851 there is only 1 foam seal, the toner entrance seal. Because of where it is located, it being missing or damaged will caused toner hazing, mostly on the inside of the front door, but not developer loss. Developer loss is caused be prolonged under toning.

                        Comment

                        • GIUBOSS
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Jul 2013
                          • 1331

                          #13
                          Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

                          Originally posted by slimslob
                          On a 2851 there is only 1 foam seal, the toner entrance seal. Because of where it is located, it being missing or damaged will caused toner hazing, mostly on the inside of the front door, but not developer loss. Developer loss is caused be prolonged under toning.
                          there are also long sponge gaskets attached in different places especially in the developer box, at the ends of the magnetic roller, under the magnetic roller and between the top and bottom covers which if old will cause the developer to leak out during mixing.
                          another tip, if possible replace the paper rising rollers, they are made of sponge and if old they fragment everywhere in the machine and worse to encrust the drum too, I replaced them with plastic ones taken from the old 1027, dsm627

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 35067

                            #14
                            Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

                            Originally posted by GIUBOSS
                            there are also long sponge gaskets attached in different places especially in the developer box, at the ends of the magnetic roller, under the magnetic roller and between the top and bottom covers which if old will cause the developer to leak out during mixing.
                            another tip, if possible replace the paper rising rollers, they are made of sponge and if old they fragment everywhere in the machine and worse to encrust the drum too, I replaced them with plastic ones taken from the old 1027, dsm627
                            I have never had one of those rubber gaskets between the top and bottom of the development case fail. I have had to replace the 2 gears on the the development roller assembly when they strip. If you have one that is stripping gears frequently, either the passage from the mixing auger to the development auger has gotten partially clogged and causing developer to build up and jam the mixing auger or developer has gotten into the bushings at the back end of the augers. If you check and there is depleted developer in the space around the gears, the bushings are toast. Replace the entire development case.

                            Also splitting the case would require removing the screws marked with white paint to designate that they are not to be even loosened. Ricoh-USA tech bulletin.

                            Comment

                            • Juggy
                              Technical Support

                              100+ Posts
                              • Sep 2007
                              • 101

                              #15
                              Re: Ricoh MP2851 Repeating (10~11mm) white bands in black regions

                              HI

                              Looks like magnetic Roller in lower development unit.

                              Comment

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