Windows XP Drivers for current machines

[JayPaul]

Re: Windows XP Drivers for current machines

Sometimes we don't get the choice, customer has many drivers for many printers set up in exact ways like custom size paper, booklets and so on. They don't want to update all the drivers and have to setup everything again so we leave new machines on the original drivers, print from every type of software they have and if they are happy we leave it like that. On a signed form for us to come back at a later date and make changes to network or printing is chargeable but can't say it has ever happened because the drivers are almost identical.
Besides I spoke to Ricoh Level 2 support and he even said I coud use an HP printer driver if the Ricoh doesn't work as they are the same language, the only difference being selecting different trays but these printers only have 1 tray anyway.
Tested from an old XP laptop, I can print using an HP driver that was already in the list of signed drivers to an IMC 3000 and it is fine from every application so far... The world won't end if you don't have the exact driver for each machine. Obviously any normal installation I use the correct driver from the Ricoh site, but this is the first time in 9.5 years I have had to go well outside the box to find a solution to a 20 year old PC environment.

[diedux]

https://whp-hou9.cold.extweb.hp.com/....0.0.18849.exe
64 bit: https://whp-hou9.cold.extweb.hp.com/....0.0.18849.exe


You can get other versions from HP FTP if you need it.
ftp://ftp.hp.com/pub/softlib/UPD/
HP.JPG

[slimslob]

Re: Windows XP Drivers for current machines

Hi, we have a potential big deal (for us) coming up to sell about 20 Ricoh P502 machines. We gave them 1 for trial use so they can see if it works on their outdated systems and software. All was going ok until they tried to install it on some PC's that are running Windows XP... yes that's right XP
Ricoh stopped putting out drivers for XP about 5 years ago because Microsoft wasn't supporting it any more. So I can't get hold of any XP drivers, the oldest they will go is Windows 7 but the customer tried Win 7 drivers and it will not install.

Do you happen to know which Windows 7 drivers they tried? If the PC's are old enough that they cannot update to a newer OS, they are most likely they are 32 bit machines. Their newer PC's are probably all 64 bit. If they tried to load 64 bit drivers on a 32 bit PC, it will fail.

The last time I checked Ricoh drivers for any MFP prior to when they stopped offering drivers for XP, all drivers for 32 bit for the same printer language were the same from Win XP to what ever was the latest OS. Only Win 95, Win98 and Windows ME were a different version and size.

The final option is if you happen to have or can find a driver CD that came with an older model printer from before Ricoh stopped supporting XP.

[slimslob]

Re: Windows XP Drivers for current machines

Print drivers are model specfic unless generic so some features may or may not work also printing some fonts could be an issue

Why is this account still using XP? Getting new copiers with old Pc's makes no sense.

Depending on how many they have, it might be price prohibitive to replace them all at the same time.

[slimslob]

Re: Windows XP Drivers for current machines

Drivers are model specific only in that they include the features available for that device (e.g. an MP 2550 driver isn't going to offer you seven paper trays). The underlying printer languages (PCL, PostScript, etc) are identical so any PCL driver will work with any PCL device, you may just get a slightly different offset in terms of print space margins, slower output, or lower resolution, but the device will understand the actual print language submitted to it.

Back in the early days of the martini models we sold one to a customer whose software only recognized HP drivers. We had to install the HP LaserJet 4 driver and then the proper tray numbering to use.

[slimslob]

Re: Windows XP Drivers for current machines

You should ALWAYS install the correct print driver. Period
Maybe the customer will have a problem is NOT a Solution its a problem waiting to happen.

Try calling tech support next time and tell them old firmware wrong driver and report back what they said and You Don't understand what could be the problem.

So you suggest that when the customer's IT tells you not to install the new drivers, they will take care of it in a few days. Do you leave the customer where they can't print until the new drivers are installed? All Ricoh MFP will work fine with the driver for the previous driver. The only potential problem is 1 or 2 newer features might not be available, but since they weren't using those features before there is no real problem.

[tsbservice]

Re: Windows XP Drivers for current machines

Hi,
If I where you, I would go with HP Univeral Print Driver. But only because you deal with Mono printers. From my personal exp. HP UPD works well in mixed brands environment.


• HP UPD v6.0.0 is the last version of the HP UPD PCL6 and PS to support Microsoft Windows XP and Vista
• HP UPD v5.9.0 is the last version of the HP UPD PCL5 to support Microsoft Windows XP and Vista


You can get from links:
32 bit: https://whp-hou9.cold.extweb.hp.com/....0.0.18849.exe
64 bit: https://whp-hou9.cold.extweb.hp.com/....0.0.18849.exe


You can get other versions from HP FTP if you need it.
ftp://ftp.hp.com/pub/softlib/UPD/
[ATTACH=CONFIG]47622[/ATTACH]

Good to know. Thanks for detailed info.

[slimslob]

Re: Windows XP Drivers for current machines

https://whp-hou9.cold.extweb.hp.com/....0.0.18849.exe
64 bit: https://whp-hou9.cold.extweb.hp.com/....0.0.18849.exe


You can get other versions from HP FTP if you need it.
ftp://ftp.hp.com/pub/softlib/UPD/
[ATTACH=CONFIG]47622[/ATTACH]

Universal printer drivers (whether HP, Ricoh or any other) are basically generic and are intended for use with pooled printers. Pooling printers requires that all printers in the pool are using the same driver.

[BillyCarpenter]

Re: Windows XP Drivers for current machines

Universal printer drivers (whether HP, Ricoh or any other) are basically generic and are intended for use with pooled printers. Pooling printers requires that all printers in the pool are using the same driver.

I didn't know that. Thanks for the info.

[bsm2]

Re: Windows XP Drivers for current machines

I didn't know that. Thanks for the info.

Just because someone posts here doesn't mean it's reliable.

We NEVER install universal printer drivers. Or recommended them EVER

Printer drivers are specfic for each model.
We all know what happens if you have the WRONG print driver.

But it's ok that's how we make money on IT service calls fixing problems.

[JayPaul]

Re: Windows XP Drivers for current machines

I've heard of a grammar nazi... but never a print driver nazi before

[slimslob]

Re: Windows XP Drivers for current machines

I didn't know that. Thanks for the info.

Just because someone posts here doesn't mean it's reliable.

We NEVER install universal printer drivers. Or recommended them EVER

Printer drivers are specfic for each model.
We all know what happens if you have the WRONG print driver.

But it's ok that's how we make money on IT service calls fixing problems.

As I said universal printer drivers are generic and are intended ONLY for different makes and models of printers used as part of a pooled printer. Ricoh used to put that on their driver page.

And when you have a customer that wants to pool printers, how do you overcome the problems with different drivers for each printer?

[bsm2]

Re: Windows XP Drivers for current machines

So you suggest that when the customer's IT tells you not to install the new drivers, they will take care of it in a few days. Do you leave the customer where they can't print until the new drivers are installed? All Ricoh MFP will work fine with the driver for the previous driver. The only potential problem is 1 or 2 newer features might not be available, but since they weren't using those features before there is no real problem.

Nope
Reading Required Understanding Your Problem
Suggest You reread it Bucko
Stick to Main body buddy you not ready for Print drivers

Sorry bucko we always installed the correct driver on every install that why we are the #1 company in the US.
Only You would leave an install were a customer CAN'T Print or use features the customer paid for.
No wonder we get so many new customers from your company.

[JayPaul]

Re: Windows XP Drivers for current machines

Got to say bsm2, you have added nothing to this whole thread but negativity... are you usually this toxic?

[tsbservice]

Re: Windows XP Drivers for current machines

Universal printer driver helps you manage multiple printer devices via one single driver.
Simple as that.