Ricoh MPS 3003 with code SC552-02 and a missing HD

[Samanator]

[Phil B.]

Re: Ricoh MPS 3003 with code SC552-02 and a missing HD


you really need to get a manual...all your questions are covered i n it

manual requests go here: https://www.copytechnet.com/forums/s...nual-requests/

[mikadonovan]

Re: Ricoh MPS 3003 with code SC552-02 and a missing HD

The sc552 may just need a thermistor cleaning, or it could need a rebuild with a new sleeve. After replacing the HDD (I would use the same capacity drive) the only thing you would need to do is download the stamp data using service mode. As far as scanning, search on youtube for scanning to windows 10 with a Ricoh.

[slimslob]

Re: Ricoh MPS 3003 with code SC552-02 and a missing HD

SC552-02 is a reload error for the center thermopile. The thermopiles are mounted on a bracket mounted in the well that the fusing unit mounts int. It is right above the machine side of the fusing connector.

As for the HDD, is this a used machine that you or someone else sold the customer without properly testing it first? Or has someone at the customer removed it?

[mga]

Re: Ricoh MPS 3003 with code SC552-02 and a missing HD

The sc552 is thermopile error but it could be loose pin or connection check thermistors plugs and pins.
How does the customer know there's no hdd you need a sata 250gb 7200rpm

[copier tech]

Re: Ricoh MPS 3003 with code SC552-02 and a missing HD

We have a new customer that has a Ricoh MPS 3003 that is supposed to giving a SC552-02 service code. I have found that it is a fuser code. But for some reason, the customer has now said the HD is missing. I am not clear as to what came first as all the info, I have has come from my boss who is a salesman, not a tech.


I have little or no experience with Ricoh machines. I don’t know how to get them into service mode. I did find out that the HD is 500GB One of those would easy enough to come by.
Once I get the machine going, I’m supposed to set it up to print and scan. Printing is no problem. However, I have never set up a Ricoh to scan to folder or scan to email. I have set up scanning (to folder and email) on Kyocera, Konica, Sharp, and Okidata so I am familiar with what that entails.


So here are my questions:


Can any HD be used as long as it's 500GB or larger?


If I replace the HD, is it just plug a new one in place of the old one and the machine will set the HD up once it is powered up?


Once the HD is in, are there any special things needed to be done before setting the device upon the network?


What is Error code SC552-02 all about?


Does that require a fuser replacement or rebuild?


I don’t like deals like this especially when the boss says stuff like ‘once we get this going, we will be able to sell them a new machine later’. In the meantime, we will give them inferior service because we are not a Ricoh dealer. However, I do understand these are hard times and we gotta do what we can to bring in money.


With that in mind, I would welcome any help and I do thank you in advance.

Sounds like you have walked into a s**t storm.

First check the machine if the machine has an HDD (simply remove the rear left cover) default HDD was 320Gb so simply replace if this is missing. The machine will prompt you to format, choose yes. Thats all you need to do.

Re the SC522-02 most likely a piece of paper is wrapped around the fuser sleeve, however if this client is a long drive take a new sleeve with you to replace.

[Samanator]

[aalex_bom]

Re: Ricoh MPS 3003 with code SC552-02 and a missing HD

so lucky mate.

[Samanator]

Re: Ricoh MPS 3003 with code SC552-02 and a missing HD

I said "The web interface was the same. I could get in."

I should have said "The web interface was the same. I could NOT get in."