Ricoh MPC 3004 with CMYK on top of page

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  • Alex1
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2012
    • 285

    Ricoh MPC 3004 with CMYK on top of page

    Hi all,

    I'm going out to see a Ricoh MPC 3004 which is printing CMYK across the top of the page every now and then. This job is a far drive for me, I was wondering if anyone has come across this problem before? Please see photo attached.
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  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Ricoh MPC 3004 with CMYK on top of page

    Originally posted by Alex1
    Hi all,

    I'm going out to see a Ricoh MPC 3004 which is printing CMYK across the top of the page every now and then. This job is a far drive for me, I was wondering if anyone has come across this problem before? Please see photo attached.
    the belt cleaner isn't removing those test marks

    be nice to see examples in PDF format yours are a little too small.

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7931

      #3
      Re: Ricoh MPC 3004 with CMYK on top of page

      Originally posted by Alex1
      Hi all,

      I'm going out to see a Ricoh MPC 3004 which is printing CMYK across the top of the page every now and then. This job is a far drive for me, I was wondering if anyone has come across this problem before? Please see photo attached.
      Classic issue, you have the MUSIC patterns on the prints.

      Update the firmware & clean the patch sensors.


      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1714

        #4
        Re: Ricoh MPC 3004 with CMYK on top of page

        Check the side to side registration of the paper. Replace the ITB cleaning unit.

        Comment

        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2412

          #5
          Re: Ricoh MPC 3004 with CMYK on top of page

          Usually there's just dust or fluffy stuff collectet in the transfer cleaning unit - cleaning should do the trick or in case it doesn't or the meter redings are very high you might consider to nstall a new one. I'd also put a new itb unit in the car just in case the installed one has a little damage on the surface, too.

          Comment

          • Debs1964
            Service Manager

            1,000+ Posts
            • Oct 2010
            • 1687

            #6
            Re: Ricoh MPC 3004 with CMYK on top of page

            Originally posted by anothertech
            Check the side to side registration of the paper. Replace the ITB cleaning unit.
            +1 on this suggestion
            There are 10 types of people in this world, those who understand binary maths and those who don't

            Comment

            • Alex1
              Trusted Tech

              Site Contributor
              250+ Posts
              • Oct 2012
              • 285

              #7
              Re: Ricoh MPC 3004 with CMYK on top of page

              Originally posted by anothertech
              Check the side to side registration of the paper. Replace the ITB cleaning unit.
              This done the trick. Thank you all for your help.

              Comment

              • Alex1
                Trusted Tech

                Site Contributor
                250+ Posts
                • Oct 2012
                • 285

                #8
                Re: Ricoh MPC 3004 with CMYK on top of page

                Originally posted by copier tech
                Classic issue, you have the MUSIC patterns on the prints.

                Update the firmware & clean the patch sensors.


                The machine already has the latest firmware however I did clean the patch sensor. Thank you for your reply.

                Comment

                • mga
                  Copier Technician

                  Site Contributor
                  1,000+ Posts
                  • Dec 2010
                  • 1393

                  #9
                  Re: Ricoh MPC 3004 with CMYK on top of page

                  Originally posted by Alex1
                  Hi all,

                  I'm going out to see a Ricoh MPC 3004 which is printing CMYK across the top of the page every now and then. This job is a far drive for me, I was wondering if anyone has come across this problem before? Please see photo attached.
                  Quite common itb cleaning assy it's common if a engineer replaced they forget to take the 2 side securing brackets of the old assy.
                  Regards Mark

                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                  https://copierservices.simdif.com

                  Comment

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