Ricoh MP C3500 Network Support Firmware B2215605L_LRC0451 for SMB Scanning

[GIUBOSS]

Re: Ricoh MP C3500 Network Support Firmware B2215605L_LRC0451 for SMB Scanning

So you're saying, even with the custom firmware, there is no way to scan to Windows 10/Server 2016?

Unfortunately, we cannot afford to replace the three units we have in production, and (knocks on wood) they have not given us any issues thus far.

Try installing winscan2pdf and using w8.1 twain, it should work

[slimslob]

Re: Ricoh MP C3500 Network Support Firmware B2215605L_LRC0451 for SMB Scanning

Thanks slimslob. From the bulletin here: Effects of disabling SMBv1: Multifunction Printers and Laser Printers | Products & Services | Global | Ricoh, I see the Aficio SP 3500SF/3510SF supports SMB2. Is this the same as the C3500?

I was also able to telnet into the machine and enable SMB2 via the CLI, so I assume it is supported, but I have not had a chance to update the firmware to the custom version dated 12/5/2012 yet (need to do after hours) and test SMB scanning.

SP 3500SF is a recent low end Black and White. MP C3500 is not listed.

[sandmanmac]

Re: Ricoh MP C3500 Network Support Firmware B2215605L_LRC0451 for SMB Scanning

FTP will work, and isn't F/W dependent

[Phasers]

Re: Ricoh MP C3500 Network Support Firmware B2215605L_LRC0451 for SMB Scanning

FTP will work, and isn't F/W dependent

After failing last night even with the 5.20e firmware (thanks socoolone!), and despite my servers (for whatever reason) having SMB1 enabled by default, it looks like I may have to go the FTP route.

What's odd is the exact same configuration worked for Server 2003 with no issues. So at this point, who knows.

[Debs1964]

Re: Ricoh MP C3500 Network Support Firmware B2215605L_LRC0451 for SMB Scanning

Is it not possible to simply configure the Ricoh to use SMB 2 and port 445, along with the custom firmware?

Instructions to do so:

1. Telnet (port 23) into your Ricoh device
2. msh> smb client auth (to display the current SMB setting; if value is "0" this means it is using SMB1.0 client & NTLM/LM authentication; if value is "1" this means it is using SMB2.0 client & NTLMv2/NTLM/LM authentication)
3. msh> smb client auth 1 (to change the current SMB setting to smb2.0)
4. msh> smb client port (to show current SMB port, default is 139 on older devices and 445 on newer devices)
5. msh> smb client port 445 (to change SMB port to port 445)
6. msh> logout (to logout and save configuration)

I have successfully used telnet to enable SMB2 scanning where firmware wasn't available to do so, and the device was too old for newer firmware to be developed

[KenB]

Re: Ricoh MP C3500 Network Support Firmware B2215605L_LRC0451 for SMB Scanning

Is it not possible to simply configure the Ricoh to use SMB 2 and port 445, along with the custom firmware?

Instructions to do so:

1. Telnet (port 23) into your Ricoh device
2. msh> smb client auth (to display the current SMB setting; if value is "0" this means it is using SMB1.0 client & NTLM/LM authentication; if value is "1" this means it is using SMB2.0 client & NTLMv2/NTLM/LM authentication)
3. msh> smb client auth 1 (to change the current SMB setting to smb2.0)
4. msh> smb client port (to show current SMB port, default is 139 on older devices and 445 on newer devices)
5. msh> smb client port 445 (to change SMB port to port 445)
6. msh> logout (to logout and save configuration)

I don't know if this will actually work on this model, but I do know that you have to follow the instructions (as you have nicely posted) exactly, else the changes won't stick.

It's easy to think you've made the change, when you actually have not.

That may sound silly (to put it politely) but it can be a gotcha.

[rthonpm]

Re: Ricoh MP C3500 Network Support Firmware B2215605L_LRC0451 for SMB Scanning

Is it not possible to simply configure the Ricoh to use SMB 2 and port 445, along with the custom firmware?

Instructions to do so:

1. Telnet (port 23) into your Ricoh device
2. msh> smb client auth (to display the current SMB setting; if value is "0" this means it is using SMB1.0 client & NTLM/LM authentication; if value is "1" this means it is using SMB2.0 client & NTLMv2/NTLM/LM authentication)
3. msh> smb client auth 1 (to change the current SMB setting to smb2.0)
4. msh> smb client port (to show current SMB port, default is 139 on older devices and 445 on newer devices)
5. msh> smb client port 445 (to change SMB port to port 445)
6. msh> logout (to logout and save configuration)

Port 445 is SMB over DNS. Once DNS on local networks became commonplace around 2000, Microsoft implemented support for either SMB over netBIOS/WINS (139) and over DNS (445). What's going to determine what version of SMB a device can support is the Samba version used by the internal operating system.