SMB Scan to Amazon Web Services (AWS)

[rthonpm]

Re: SMB Scan to Amazon Web Services (AWS)

The issue may be that the AWS gateway is set for SMB encryption. Ricoh machines can scan to SMB shares with SMB encryption, but it has to be set at the share level, not at the server level. It's possible that Amazon's implementation is more or less seen by the machine as a server-side setting. SMB encryption is only available with Windows 8 and higher as it's a part of SMB 3. If you try connecting to a share set for it with an older OS you just get a username and password prompt that won't allow you to connect.

Check the information here to see if it's of any help: Creating an SMB file share - AWS Storage Gateway

Sent from my BlackBerry using Tapatalk

[eescamilla]

Re: SMB Scan to Amazon Web Services (AWS)

Following up on this as we still haven't been able to fix it. Time and time zone are all correct. The share encryption is using default encryption.

[rthonpm]

Re: SMB Scan to Amazon Web Services (AWS)

Following up on this as we still haven't been able to fix it. Time and time zone are all correct. The share encryption is using default encryption.

Have you tried ruling out SMB encryption by changing the setting for the share at least temporarily?

Sent from my BlackBerry using Tapatalk

[lurker1652]

Re: SMB Scan to Amazon Web Services (AWS)

Following up on this as we still haven't been able to fix it. Time and time zone are all correct. The share encryption is using default encryption.

any update?

[tonerhead]

Re: SMB Scan to Amazon Web Services (AWS)

Don't know if this has anything to do with it but this is what we have found so far. We have an account scanning to a secure server (like AWS). Wireshark captures showed the Ricoh sending username in cleartext. So as soon as username hit the server, it shutdown the session before the Ricoh could send the password. Kyocera encrypted username and password and worked flawless. If you can do a wireshark, see if this is your case also.

[lurker1652]

Re: SMB Scan to Amazon Web Services (AWS)

Don't know if this has anything to do with it but this is what we have found so far. We have an account scanning to a secure server (like AWS). Wireshark captures showed the Ricoh sending username in cleartext. So as soon as username hit the server, it shutdown the session before the Ricoh could send the password. Kyocera encrypted username and password and worked flawless. If you can do a wireshark, see if this is your case also.

Thanks for the hint. The weird thing is in my case (C306Z) I see netbios traffic, even though I disabled "Netbios over IPv4". And even more weird, I see an answer from my unRAID NAS :/

[tonerhead]

Re: SMB Scan to Amazon Web Services (AWS)

Thanks for the hint. The weird thing is in my case (C306Z) I see netbios traffic, even though I disabled "Netbios over IPv4". And even more weird, I see an answer from my unRAID NAS :/

I have heard this said about Ricoh equipment that it wants to start with SMB1, then SMB2, and finally SMB3. Even telnetting into it and trying to disable the lower versions, it still seems to do it.