[Jamming] Problema MP 501

[fvargasbarrote]

Good afternoon people.
I have a problem with an MP 501, I will try to explain as much as possible what happens in it.
When we turn on the printer, it activates an axis that is above the duplex, that axis when it rotates from the pressure in the roller, there is a sensor there, but that axis does not stop rotating, we change the plate that it acts, fusion, some motors and it does not for never. The only plate we didn't change was BICU. I wonder if anyone has any other tips?

thanks!

[Phil B.]

Re: Problema MP 501

Good afternoon people.
I have a problem with an MP 501, I will try to explain as much as possible what happens in it.
When we turn on the printer, it activates an axis that is above the duplex, that axis when it rotates from the pressure in the roller, there is a sensor there, but that axis does not stop rotating, we change the plate that it acts, fusion, some motors and it does not for never. The only plate we didn't change was BICU. I wonder if anyone has any other tips?

thanks!

plate BICU? do you mean the PCB BICU?

[anothertech]

Re: Problema MP 501

You have got to a better job describing the problem, do you have an error code or a jam code?

[slimslob]

[Phil B.]

Re: Problema MP 501

Yeah and pics of the item would help also.

Sent from my SM-G960U using Tapatalk

[fvargasbarrote]

Re: Problema MP 501

Good morning folks, on the interlocking topic that occurs in MP 501 (duplex only).
I will wake up better as requested what already approved in it. The actuator (M2812833 ACTUATOR ENVELOPE) rotates constantly.








Jam code: Jam 077 - (Paper exit sensor full: Late jam (In paper feed
duplex unit)
Sensor cleaning: M2812841 OPT SP PARTS SENSOR
Cleaning the sensors on the board: M2812837 - HIGH VOLTAGE SP
Replaced Plate: M2812837 - HIGH VOLTAGE SP
Fusion changed (for testing only).
Firmware update.


I send the image of the axis sensor that keeps rotating constantly.

[Phil B.]

Re: Problema MP 501


Slim said to translate into english from your native language

[mga]

Re: Problema MP 501

Very sorry iam struggling to understand what you are talking about in your wording can you try to be clearer are you a engineer.

[Phil B.]

Re: Problema MP 501

Very sorry iam struggling to understand what you are talking about in your wording can you try to be clearer are you a engineer.

he claims to be a tech:

About fvargasbarrote

[mga]

Re: Problema MP 501

he claims to be a tech:

About fvargasbarrote

I did notice that that's why I asked.