SOP - Wifi/Bluetooth won't stay on

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  • MBZ6301
    Technician
    • Aug 2016
    • 42

    #1

    SOP - Wifi/Bluetooth won't stay on

    I'm aware this is going to be the most obvious setting, but it's something I've not come across. When turning on Wifi and Bluetooth in screen features, both Wifi and wireless direct are greyed-out. Bluetooth isn't, however after turning it on, it resets to off once you leave the menu.

    I'm guessing as the machine (mpc2004) was from another company they've likely changed a setting I'm not finding?

    Firmware's up to date, administrator + network settings cleared, and I've compared logging data/WIM stuff with another 2004 that's got no issues.

    Any clues? Am I being thick? Cheers
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1708

    #2
    Re: SOP - Wifi/Bluetooth won't stay on

    Originally posted by MBZ6301
    I'm aware this is going to be the most obvious setting, but it's something I've not come across. When turning on Wifi and Bluetooth in screen features, both Wifi and wireless direct are greyed-out. Bluetooth isn't, however after turning it on, it resets to off once you leave the menu.

    I'm guessing as the machine (mpc2004) was from another company they've likely changed a setting I'm not finding?

    Firmware's up to date, administrator + network settings cleared, and I've compared logging data/WIM stuff with another 2004 that's got no issues.

    Any clues? Am I being thick? Cheers
    with us the bt, and the wifi direct, nobody uses it (pure casuistry) so I don't have a lot of experience on these issues, but I would like to suggest to you in the first place that:
    it is better to set the panel in "slow start" mode, that is, when the machine is turned off, the panel turns off completely, and is not in standby, this allows, not only in copiers, to avoid a whole series of problems of " strange packaging "that the android panel os can suffer.
    I understand that wi-fi direct and wi-fi cannot coexist at the same time, therefore, either one goes, or the other goes, like on the smartphone, the printers, or the bluray player....f you haven't, I suggest you also update the firmware of the sop panel
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

    Comment

    • MBZ6301
      Technician
      • Aug 2016
      • 42

      #3
      Re: SOP - Wifi/Bluetooth won't stay on

      Originally posted by luca72
      with us the bt, and the wifi direct, nobody uses it (pure casuistry) so I don't have a lot of experience on these issues, but I would like to suggest to you in the first place that:
      it is better to set the panel in "slow start" mode, that is, when the machine is turned off, the panel turns off completely, and is not in standby, this allows, not only in copiers, to avoid a whole series of problems of " strange packaging "that the android panel os can suffer.
      I understand that wi-fi direct and wi-fi cannot coexist at the same time, therefore, either one goes, or the other goes, like on the smartphone, the printers, or the bluray player....f you haven't, I suggest you also update the firmware of the sop panel
      Cheers bud,

      Yeah I've updated SOP, and normal boot up mode, both making no difference. We only really change/turn on the settings in order to make the most of the connector app

      Comment

      • mga
        Copier Technician

        Site Contributor
        1,000+ Posts
        • Dec 2010
        • 1393

        #4
        Re: SOP - Wifi/Bluetooth won't stay on

        Originally posted by MBZ6301
        I'm aware this is going to be the most obvious setting, but it's something I've not come across. When turning on Wifi and Bluetooth in screen features, both Wifi and wireless direct are greyed-out. Bluetooth isn't, however after turning it on, it resets to off once you leave the menu.

        I'm guessing as the machine (mpc2004) was from another company they've likely changed a setting I'm not finding?

        Firmware's up to date, administrator + network settings cleared, and I've compared logging data/WIM stuff with another 2004 that's got no issues.

        Any clues? Am I being thick? Cheers
        Bluetooth isn't standard on this machine I've never seen one fitted
        Regards Mark

        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

        https://copierservices.simdif.com

        Comment

        • luca72
          Field Supervisor

          1,000+ Posts
          • Oct 2017
          • 1708

          #5
          Re: SOP - Wifi/Bluetooth won't stay on

          Originally posted by mga
          Bluetooth isn't standard on this machine I've never seen one fitted
          vade retro, bluetooth! just go looking for empty calls...and boring phone calls
          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

          Comment

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