mpc6004ex as a network device for scans

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1134

    mpc6004ex as a network device for scans

    i can scan to the hdd, but the network device doesnt show any folders, or scans, but they are in the doc server, i need to be able to retrieve them of the network, the 6004 is on the net work, and shared, but the scans dont show up
    please advise.. thanks you
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: mpc6004ex as a network device for scans

    Originally posted by digicor
    i can scan to the hdd, but the network device doesnt show any folders, or scans, but they are in the doc server, i need to be able to retrieve them of the network, the 6004 is on the net work, and shared, but the scans dont show up
    please advise.. thanks you
    what are the network/scan settings .. please post SMC report

    Comment

    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1553

      #3
      Re: mpc6004ex as a network device for scans

      Originally posted by digicor
      i can scan to the hdd, but the network device doesnt show any folders, or scans, but they are in the doc server, i need to be able to retrieve them of the network, the 6004 is on the net work, and shared, but the scans dont show up
      please advise.. thanks you
      you give us too little information, I'm not sure I understand, you mean that you don't see the folders on the display? do the scans work? what does wim's registry say?
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35063

        #4
        Re: mpc6004ex as a network device for scans

        Are you accessing through WIM?

        Comment

        • copytrust
          Trusted Tech

          100+ Posts
          • Feb 2010
          • 109

          #5
          Re: mpc6004ex as a network device for scans

          i will try to guess....you didnt use the scan option, you used the document server option! and you want to access the documents now. is that right??

          Comment

          • digicor
            Service Manager

            1,000+ Posts
            • Jul 2008
            • 1134

            #6
            Re: mpc6004ex as a network device for scans

            Originally posted by copytrust
            i will try to guess....you didnt use the scan option, you used the document server option! and you want to access the documents now. is that right??
            I used the doc server and can accsess the dox from the web monitor,
            i thought i had to map this a network drive to use it as a scan server(if you will) but not an option,its there in the mapping suggestions, but there is no further option to map
            i am sorry for the missing info.. im not a pro at using the machine as a scan networked option, i always set up email/smb/ftp...
            the client wanted to use the device as the scan server on his network...
            so if any help to explain what im missing how to do this thanks in advance

            Comment

            • KenB
              Geek Extraordinaire

              2,500+ Posts
              • Dec 2007
              • 3946

              #7
              Re: mpc6004ex as a network device for scans

              If this model works the same as previous ones, it requires a file format converter option, which has always been a physical board, although it may be an SD card on newer models.

              The files stored in the doc server are not PDFs, JPGs, etc, so they need to be converted to be in a usable format.

              I may be off base here, but I don’t think I am.
              “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 35063

                #8
                Re: mpc6004ex as a network device for scans

                I know that on previous models that you could access the first page of any file in the doc server through WIM by logging in as a user, not an administratorThe File Format Converter is needed to download entire documents. File Format Converter Type M19 EDP Code 417508.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35063

                  #9
                  Re: mpc6004ex as a network device for scans

                  Originally posted by digicor
                  I used the doc server and can accsess the dox from the web monitor,
                  i thought i had to map this a network drive to use it as a scan server(if you will) but not an option,its there in the mapping suggestions, but there is no further option to map
                  i am sorry for the missing info.. im not a pro at using the machine as a scan networked option, i always set up email/smb/ftp...
                  the client wanted to use the device as the scan server on his network...
                  so if any help to explain what im missing how to do this thanks in advance
                  To my knowledge if there is a way to share the HDD of the C6004 it would requiring accessing at the OS level, which is some form of Unix/Xenix/Linux, through telnet. But I doubt it. The commands need to do so are most likely not available to telnet.

                  Documents can also be placed in the document server from computers by set the Job type for a print job to Document Server. You can also select which of up to 200 folders on the Document Server to place them in, each of which can be password protected. Be aware that the C6004 HDD should not be used for storing documents that are not backed up elsewhere. The entire content can be deleted from User Tools. In fact there is a setting that will automatically delete documents after a set number of days if it is not turned off. Also if at anytime you have to reformat the HDD, they are gone.

                  Comment

                  • rthonpm
                    Field Supervisor

                    2,500+ Posts
                    • Aug 2007
                    • 2837

                    #10
                    Re: mpc6004ex as a network device for scans

                    You'll need to explain to the customer that the 'Document Server' feature isn't a network server, it's dedicated storage on the machine for storing documents for print on demand. It's for things like safety checklists or fax cover sheets: documents that don't change and need to be printed frequently.

                    To truly scan to their network they will need a proper SMB setup: even an always-on PC with a shared folder will do the trick.

                    Sent from my BlackBerry using Tapatalk

                    Comment

                    • mikadonovan
                      Senior Tech

                      Site Contributor
                      2,500+ Posts
                      • May 2008
                      • 2936

                      #11
                      Re: mpc6004ex as a network device for scans

                      Originally posted by rthonpm
                      To truly scan to their network they will need a proper SMB setup: even an always-on PC with a shared folder will do the trick.
                      This should do it.
                      NEVER ASSUME ANYTHING

                      Comment

                      • sandmanmac
                        Field Supervisor

                        Site Contributor
                        2,500+ Posts
                        • Feb 2009
                        • 3947

                        #12
                        Re: mpc6004ex as a network device for scans

                        Originally posted by rthonpm
                        You'll need to explain to the customer that the 'Document Server' feature isn't a network server, it's dedicated storage on the machine for storing documents for print on demand. It's for things like safety checklists or fax cover sheets: documents that don't change and need to be printed frequently.

                        To truly scan to their network they will need a proper SMB setup: even an always-on PC with a shared folder will do the trick.

                        Sent from my BlackBerry using Tapatalk
                        Well Said!
                        I'd love to hear the rationale for why they would ever want the machine configured this way. Makes no sense at all to me

                        Comment

                        • KenB
                          Geek Extraordinaire

                          2,500+ Posts
                          • Dec 2007
                          • 3946

                          #13
                          Re: mpc6004ex as a network device for scans

                          Originally posted by sandmanmac
                          Well Said!
                          I'd love to hear the rationale for why they would ever want the machine configured this way. Makes no sense at all to me
                          I've been "isolated" to Ricoh for many years now, but I have heard that some other manufacturers provide that functionality.

                          Definitely a bad idea to have the capability; I can seen a ton of scenarios where really nasty things could happen.
                          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                          Comment

                          • sandmanmac
                            Field Supervisor

                            Site Contributor
                            2,500+ Posts
                            • Feb 2009
                            • 3947

                            #14
                            Re: mpc6004ex as a network device for scans

                            Originally posted by KenB
                            I've been "isolated" to Ricoh for many years now, but I have heard that some other manufacturers provide that functionality.

                            Definitely a bad idea to have the capability; I can seen a ton of scenarios where really nasty things could happen.
                            They definitely do.
                            While, I'm only dealing with Ricoh myself, I upgraded a customer about 8 months ago to a C3504, and was surprised to find out that's how they were scanning to their old machine that apparently wasn't compatible with Windows 10 (at least according to their previous tech)
                            I think the other machine was a Toshiba, but not sure.
                            They lived with it for a couple of years. They'd scan to the machine, then copy the file over to a server folder because their concern was with the machine's HDD dying.
                            Not exactly the most efficient method

                            Comment

                            • digicor
                              Service Manager

                              1,000+ Posts
                              • Jul 2008
                              • 1134

                              #15
                              Re: mpc6004ex as a network device for scans

                              Originally posted by KenB
                              I've been "isolated" to Ricoh for many years now, but I have heard that some other manufacturers provide that functionality.

                              Definitely a bad idea to have the capability; I can seen a ton of scenarios where really nasty things could happen.
                              The client had a previous machine that did this, this is why they were wanting it hat way
                              and old Toshiba Estudio8610 ....blah blah something, this is what set all this in motion
                              the old " well the other machine did it"....LOL
                              Im setting it SMB on there server, same thing,,,, just different... LOL

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