When print ink come out

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  • zaidi911
    Technician
    • Aug 2020
    • 10

    #1

    When print ink come out

    Hai all

    Can anybody explain in this situation , some one send me in excel file when print in mpc3002 pcl6 ink can come out and i can not attach file here i don know why.

    Tq
    Last edited by zaidi911; 04-28-2021, 03:13 AM.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37047

    #2
    Re: When print ink come out

    Assuming you mean that the print rubs off some or all of the page, I would say that either the improper paper type to be using in a laser print engine, the C3002 was not set for the correct weight and thickness of the paper or incorrect pressure between the fusing sleeve and the pressure roller.

    Comment

    • zaidi911
      Technician
      • Aug 2020
      • 10

      #3
      Re: When print ink come out

      Originally posted by slimslob
      Assuming you mean that the print rubs off some or all of the page, I would say that either the improper paper type to be using in a laser print engine, the C3002 was not set for the correct weight and thickness of the paper or incorrect pressure between the fusing sleeve and the pressure roller.
      This is normal print with A4 paper 70 @ 80gram paper it happen when i print another file examples pdf file some one send by mail it ok.

      Comment

      • davel
        Technician

        1,000+ Posts
        • Oct 2011
        • 1089

        #4
        Re: When print ink come out

        Need more details, post a scan of the fault.

        Comment

        • zaidi911
          Technician
          • Aug 2020
          • 10

          #5
          Re: When print ink come out

          Originally posted by davel
          Need more details, post a scan of the fault.
          Im try to post the picture here but can not it show me upload failed.

          Comment

          • copytrust
            Trusted Tech

            100+ Posts
            • Feb 2010
            • 118

            #6
            Re: When print ink come out

            Originally posted by zaidi911
            This is normal print with A4 paper 70 @ 80gram paper it happen when i print another file examples pdf file some one send by mail it ok.



            That doesn t make any sense...i think the problem is your fusing unit replace it from another machine just to be sure, and try again to post a picture of the print out.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #7
              Re: When print ink come out

              maybe the sites FAQ page can lend some insight as to your problem.

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                VIP Subscriber
                10,000+ Posts
                • Aug 2020
                • 16308

                #8
                Re: When print ink come out

                There's obviously some sort of language barrier here. I have no idea what he's trying to explain? Anyone?
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22798

                  #9
                  Re: When print ink come out

                  Originally posted by BillyCarpenter
                  There's obviously some sort of language barrier here. I have no idea what he's trying to explain? Anyone?
                  i agree with Slim... the toner is rubbing off on some of the jobs... paper type and weight not properly defined on unit and file.

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 37047

                    #10
                    Re: When print ink come out

                    Originally posted by Phil B.
                    maybe the sites FAQ page can lend some insight as to your problem.

                    https://www.copytechnet.com/forums/f...b3_attachments
                    Most likely the image he is trying to attach does not meet the size limits. In the upper right hand corner of the Manage Attachments screen that lists the allowed file types and their maximum sizes. If you try to add an attachment that is too large, even by one pixel, it will fail. Those limits apply even to files pasted to the post without clicking on the Attachments paper clip, like picture directly from many HD mobile devices.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22970

                      #11
                      Re: When print ink come out

                      I've purposely reduced the resolution of my phone camera to get JPG files <1MB.

                      Your translation is as good as any, Slim, but I don't have much confidence that it's his issue. Hopefully he'll successfully get some sort of attachment. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • zaidi911
                        Technician
                        • Aug 2020
                        • 10

                        #12
                        Re: When print ink come out

                        Originally posted by blackcat4866
                        I've purposely reduced the resolution of my phone camera to get JPG files <1MB.

                        Your translation is as good as any, Slim, but I don't have much confidence that it's his issue. Hopefully he'll successfully get some sort of attachment. =^..^=
                        problem_resize_40.jpg
                        That the issue

                        Comment

                        • zaidi911
                          Technician
                          • Aug 2020
                          • 10

                          #13
                          Re: When print ink come out

                          Originally posted by zaidi911
                          [ATTACH=CONFIG]49046[/ATTACH]
                          That the issue
                          I already replace new fuser film
                          Setting pressure roller to 800 in sp 1151
                          Last what i do is install new driver it is XPS test print ok not all print it come like that some of file only.

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22798

                            #14
                            Re: When print ink come out

                            Originally posted by zaidi911
                            [ATTACH=CONFIG]49046[/ATTACH]
                            That the issue
                            so tiny and turned I can't read it.. upload a PDF copy

                            Comment

                            • zaidi911
                              Technician
                              • Aug 2020
                              • 10

                              #15
                              Re: When print ink come out

                              Originally posted by Phil B.
                              so tiny and turned I can't read it.. upload a PDF copy
                              PDF Gallery_20210429_111700.pdf

                              Comment

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