mpc6004ex only one impression

[digicor]

Newly installed mpc6004 when they ask for 15 prints its only printing one print and thats it, its ready for the next job?
and
i have a mpc4504 double imaging with only 6k blk and 40k color? how can this be? installed 2 weeks ago now its doing this, any explanation?
thanks

[Phil B.]

Re: mpc6004ex only one impression

Newly installed mpc6004 when they ask for 15 prints its only printing one print and thats it, its ready for the next job?
and
i have a mpc4504 double imaging with only 6k blk and 40k color? how can this be? installed 2 weeks ago now its doing this, any explanation?
thanks

what is the total counter?

are they using strange media not defined properly?

genuine OEM toner?

[digicor]

Re: mpc6004ex only one impression

oem toner on the 4504
and on the 6004 its just plain paper

[mga]

Re: mpc6004ex only one impression

Newly installed mpc6004 when they ask for 15 prints its only printing one print and thats it, its ready for the next job?
and
i have a mpc4504 double imaging with only 6k blk and 40k color? how can this be? installed 2 weeks ago now its doing this, any explanation?
thanks

1st problem easy media mismatch error install correct driver turn on auto continue in printer setting.

2nd problem be good to see samples probably rubbish toner and or paper type settings

[slimslob]

Re: mpc6004ex only one impression

Newly installed mpc6004 when they ask for 15 prints its only printing one print and thats it, its ready for the next job?

Sounds like they pressed the "Sample Copy" key and then waited too long to press continue.

[digicor]

Re: mpc6004ex only one impression

thanks yeah i think so too
trying to save trip,
1st issue solved , wrong drivers installed.... dumb it people
second issue cant find reason for it....

[digicor]

Re: mpc6004ex only one impression

I had a c5502 do this to us,only in K not in color, i changed the PCU, Fuser, ITB....went away and came back after like two months, i ended up changing out the machine...
is POWER a culprit? this c4504 replaced a c5502 that had NO ISSUES, so client is not happy,,,neither am i..

[mikadonovan]

Re: mpc6004ex only one impression

I think there is a bulletin that covers the K development unit splotching toner right down the middle of the prints. I know that's not double imaging, but it's all I can think of at the moment.

[FrohnB]

Re: mpc6004ex only one impression

Can't rule out a faulty (early failure) fusing sleeve.

[digicor]

Re: mpc6004ex only one impression

early part failure at like 70k? for a fuser sleeve thats supposed to go at least 150? probably the issue....

[digicor]

Re: mpc6004ex only one impression

fusing sleeve part i have is D2424042 is there another part # ?
i cant seem to find this in my suppliers

[digicor]

Re: mpc6004ex only one impression

found it as D2424041 not 42

[slimslob]

Re: mpc6004ex only one impression

fusing sleeve part i have is D2424042 is there another part # ?
i cant seem to find this in my suppliers

found it as D2424041 not 42

D2424041 is what is shown in the Product Support Guide for North America. Based on the Parts Catalog I have for the slower models the 42 might be the 220/240 volt model for most of the rest of the world.

[mga]

Re: mpc6004ex only one impression

early part failure at like 70k? for a fuser sleeve thats supposed to go at least 150? probably the issue....

The sleeve assy is 400k if oem complete assy not just fit sleeve film on it own Ie compatible that could cause double image as well as rubbish toner

[digicor]

Re: mpc6004ex only one impression

its oem as far as i can tell, i ordered oem sleeve and lower roller always replace these together,
toner is oem, i just can see failure at 60k-70k impressions,,, but who knows..