Pro C5100 - SC401-01

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  • fatfingers73
    Trusted Tech

    100+ Posts
    • Feb 2013
    • 219
    #1

    [Error Code] Pro C5100 - SC401-01

    Afternoon all,

    Having trouble with this code.

    Tried transfer power pack, toner supply motor, cleaned dustproof glass and tried complete PCDU from another machine.

    I'll get a couple of washed out prints before code returns.

    Any advice would be great

    Thanks.
    Tags: code, couple, pcdu, washed
    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1331
      #2
      Re: Pro C5100 - SC401-01

      Originally posted by fatfingers73
      Afternoon all,

      Having trouble with this code.

      Tried transfer power pack, toner supply motor, cleaned dustproof glass and tried complete PCDU from another machine.

      I'll get a couple of washed out prints before code returns.

      Any advice would be great

      Thanks.
      Genuine drum? Old developer? Did you clean the surface of the developer roller? Try cleaning the ID sensor and then running the manual process check.

        Comment

        • mga
          Copier Technician

          Site Contributor
          1,000+ Posts
          • Dec 2010
          • 1393
          #3
          Re: Pro C5100 - SC401-01

          Originally posted by fatfingers73
          Afternoon all,

          Having trouble with this code.

          Tried transfer power pack, toner supply motor, cleaned dustproof glass and tried complete PCDU from another machine.

          I'll get a couple of washed out prints before code returns.

          Any advice would be great

          Thanks.
          You can't just swap over pcdus from other machines on production they need to be setup correctly
          Regards Mark

          FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

          RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

          https://copierservices.simdif.com

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35064
              #4
              Re: Pro C5100 - SC401-01

              Originally posted by mga
              You can't just swap over pcdus from other machines on production they need to be setup correctly
              Just a quick check of the service manual Replacement and Adjustment - Development Unit shows After you take this part out of the machine and put it back, or replace it with a new one, carry out SP3-040-001 to SP3-040-005 (DEMS: Execute).

                Comment

                • anothertech
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2007
                  • 1715
                  #5
                  Re: Pro C5100 - SC401-01

                  Trying a complete PCDU from another machine was a good move and should have produced good output. The problem must be somewhere else.

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 35064
                      #6
                      Re: Pro C5100 - SC401-01

                      Originally posted by anothertech
                      Trying a complete PCDU from another machine was a good move and should have produced good output. The problem must be somewhere else.
                      Only if he ran SP3-040-001 to SP3-040-005 (DEMS: Execute) after doing so.

                        Comment

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