printer preferences from old machine to new machine

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22927

    #16
    Re: printer preferences from old machine to new machine

    Did you install an new print driver or are you still using the wrong model print driver for convenience?

    I've seen such issues with Microsoft Office applications, where individual documents save print settings from previous print sessions, even on other PC's. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3945

      #17
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

      Comment

      • Mark Bbb
        Service Manager

        1,000+ Posts
        • Jun 2012
        • 1662

        #18
        Re: printer preferences from old machine to new machine

        Originally posted by slimslob
        Did you change the tray selection in page format?
        Yes sir we did, no change.

        Comment

        • Mark Bbb
          Service Manager

          1,000+ Posts
          • Jun 2012
          • 1662

          #19
          Re: printer preferences from old machine to new machine

          Originally posted by KenB
          Have you tried a complete uninstall of the print driver and its port, then reinstalling the driver and recreating the port (with the same address)?

          I don’t mean a simple “right-click and delete”, but a real uninstall?

          I know that there are other utilities to do so, but Kyocera has an uninstaller on their site, which will safely delete all leftover files and registry entries that a “normal” uninstall would otherwise leave behind.

          That cute little utility has helped me out a bunch of times.
          Ken, this can be the issue. The IT'er did not allowed us to do anything at all on "his" network. Even my instruction to use another IP address, he refused. This IT'er is so frustrated that he himself could not have sold a new MFP that he now is boycotting the installation!
          Such "treatment" by IT'ers is very common these days. Very frustrating!

          Comment

          • Mark Bbb
            Service Manager

            1,000+ Posts
            • Jun 2012
            • 1662

            #20
            Re: printer preferences from old machine to new machine

            Anyway, at our office we have no issues at all with (very) old Word doc's that have been created with - f.i. - a mpc2500.
            We can print this without any problem on a mpc2003.
            So, it could be that the same IP address of the old machine is the issue!
            Bad IT'er !!!

            Comment

            • mojorolla
              The Wolf

              2,500+ Posts
              • Jan 2010
              • 2569

              #21
              Re: printer preferences from old machine to new machine

              If that's the case, all IT had to do was click the "configure" button of the current driver, or reinstall as suggested numerous times in this thread.
              What a lazy turd


              Failing to plan is planning to fail!!!

              Comment

              • Mark Bbb
                Service Manager

                1,000+ Posts
                • Jun 2012
                • 1662

                #22
                Re: printer preferences from old machine to new machine

                Imgur: The magic of the Internet
                This has been solved.
                The tray settings were pre-defined in "pagina-instelling" (page-settings).
                Located at the bottom of the picture.

                Comment

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