Ricoh IM C3500 Tray 1 Jamming

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8121

    #16
    Originally posted by MPrint
    sandmanmac - Yes it has a finisher. Why would it only happen with tray 1 and not the bypass tray, using the same paper and settings?
    What about tray 2 does that feed OK ?

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

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    • MPrint
      Junior Member
      • May 2024
      • 9

      #17
      After further trial it seems that the paper feed error only occurs when the paper is put in the tray as long edge first. If I turn the paper to short edge first, which you can obviously do in the bypass and tray 2, it feeds correctly. Is there a setting I am unaware of or is this a potential repair issue? Thanks!

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