Read HDD from MPC 3504

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  • dosrolux
    Junior Member
    • Aug 2021
    • 1
    #1

    Read HDD from MPC 3504

    Hi.

    Is there a way to read the Hardrive of the MPC 3504.
    The Client never had done a backup of addresses. He has over 700 adresses stored on the machine.
    The machine was under water (overflooding) so completetly destroyed.
    The client kept the hardrive and said the harddrive is still working but he can't acces the filesystem.
    Windows says to format the drive. That's what he don't want, he want to recover the adresses before.

    There is no encryption setup on the machine.

    Can anybody help about this ?
    Tags: hdd, mp3504, read, recovery
    • rthonpm
      Field Supervisor

      2,500+ Posts
      • Aug 2007
      • 2847
      #2
      Re: Read HDD from MPC 3504

      While the operating system of the MFP is NetBSD, the hard drive uses a proprietary file format. Windows won't be able to read the drive at all. Even if it would read the partitions, there would be no way of telling where the address book data is, or what type of format it is in.

      Beyond that, just because the drive powers on doesn't mean that the underlying file table hasn't been damaged in some way.

      You may be able to get another machine of the same model to read the drive, but you'll likely get several SC's. If I recall, if there was any information on a drive when transferred to a new machine, it would make you reformat the drive. Check the manual for errors in the 800's and the process for installing the hard drive to be sure.



      Sent from my BlackBerry using Tapatalk

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8114
          #3
          Re: Read HDD from MPC 3504

          Originally posted by dosrolux
          Hi.

          Is there a way to read the Hardrive of the MPC 3504.
          The Client never had done a backup of addresses. He has over 700 adresses stored on the machine.
          The machine was under water (overflooding) so completetly destroyed.
          The client kept the hardrive and said the harddrive is still working but he can't acces the filesystem.
          Windows says to format the drive. That's what he don't want, he want to recover the adresses before.

          There is no encryption setup on the machine.

          Can anybody help about this ?

          How badly was the machine flooded? Have you tried stripping the machine down & leaving it the dry out use a hairdryer etc. Even if the print quality is terrible you only need the machine to power on to ready then back the address book.

          Or if you took off the controller, BICU & HDD fit these to a working 04 as a set might be worth a try.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk
          ​

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37015
              #4
              Re: Read HDD from MPC 3504

              Whether you are able to recover anything from the HDD, which I doubt due to inscription, let this be a learning experience for you and your customers. Why did you not teach your customer how to backup the address book through WIM and instruct them to do so anytime changes were made?

                Comment

                • sandmanmac
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Feb 2009
                  • 3973
                  #5
                  Re: Read HDD from MPC 3504

                  Originally posted by slimslob
                  Whether you are able to recover anything from the HDD, which I doubt due to inscription, let this be a learning experience for you and your customers. Why did you not teach your customer how to backup the address book through WIM and instruct them to do so anytime changes were made?
                  My thoughts exactly, the minute I read this!
                  I'd say the odds of recovering any data are somewhere between slim and none (pardon the pun, Tim )
                  If there was ever an example of foolishness, let this be a lesson.
                  Nevermind a flood, the HDD could have simply died at any moment, and created the same issue.
                  Just a completely unnecessary situation, for what could have been a 30 second solution.

                    Comment

                    • KenB
                      Geek Extraordinaire

                      2,500+ Posts
                      • Dec 2007
                      • 3945
                      #6
                      Re: Read HDD from MPC 3504

                      Originally posted by dosrolux
                      Hi.

                      Is there a way to read the Hardrive of the MPC 3504.
                      The Client never had done a backup of addresses. He has over 700 adresses stored on the machine.
                      The machine was under water (overflooding) so completetly destroyed.
                      The client kept the hardrive and said the harddrive is still working but he can't acces the filesystem.
                      Windows says to format the drive. That's what he don't want, he want to recover the adresses before.

                      There is no encryption setup on the machine.

                      Can anybody help about this ?
                      Despite honorable intentions, being able to easily recover data (yes, even address books) goes 100% against most of the security related issues we face.
                      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                        Comment

                        • anothertech
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Nov 2007
                          • 1757
                          #7
                          Re: Read HDD from MPC 3504

                          Originally posted by KenB
                          Despite honorable intentions, being able to easily recover data (yes, even address books) goes 100% against most of the security related issues we face.
                          This might not be honorable intentions, might be someone trying to get us to tell them how to hack a business.

                            Comment

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