4504E Turn Off Fax Permanently

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  • StGeorgeTech
    Junior Member
    • Mar 2017
    • 3

    #1

    4504E Turn Off Fax Permanently

    I'm not a Ricoh tech, but have been tasked to find out how to, in service mode or admin mode, shut down the fax. Any help would be greatly appreciated!
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36807

    #2
    You should be able to physically remove the fax option board.

    Comment

    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2444

      #3
      Yeah it's not a complex 3D puzzle - google an image of the fax option and you know what to do.

      Comment

      • luca72
        Field Supervisor

        1,000+ Posts
        • Oct 2017
        • 1677

        #4
        Originally posted by StGeorgeTech
        I'm not a Ricoh tech, but have been tasked to find out how to, in service mode or admin mode, shut down the fax. Any help would be greatly appreciated!
        You can make quick remove It, moreover, it is well known that the fax card often creates strange problems, and its firmware is continuously corrected version after version, in rental machines, if it is not expressly requested by the customer, we remove them....
        .... I have a collection of them.... .LOL
        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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        • anothertech
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2007
          • 1756

          #5
          On some models, I just disconnect the fax board but leave it in the machine, in case they ever want to use it in the future.

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3964

            #6
            For whatever reason this is for......I'm assuming there's no fax line near the machine and some people are trying to use it to send faxes???
            Why not just remove any / all fax icons from the home screen(s)?

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