White Stuffs on Thick Card Ricoh mpc4502

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  • Pixtech Frameworks
    Trusted Tech

    100+ Posts
    • May 2020
    • 226

    #1

    White Stuffs on Thick Card Ricoh mpc4502

    Hello Everyone,
    I got this Customer Ricoh mpc4502 print comes well on bond paper, but on thick card/paper there's these white stuffs that shows around it. I don't know if there's any SP settings around to adjust it. Attached are copy of it.
    Attached Files
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1677

    #2
    Re: White Stuffs on Thick Card Ricoh mpc4502

    Originally posted by Pixtech Frameworks
    Hello Everyone,
    I got this Customer Ricoh mpc4502 print comes well on bond paper, but on thick card/paper there's these white stuffs that shows around it. I don't know if there's any SP settings around to adjust it. Attached are copy of it.
    try to set in the pc driver, setting from[speed -> quality] so reducing the speed you should solve the problem, obviously I assume that the setting of the paper you have already put it on [cardboard]...while you're at it, clean the thermistors
    Last edited by luca72; 11-05-2021, 02:09 PM.
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

    Comment

    • davel
      Technician

      1,000+ Posts
      • Oct 2011
      • 1076

      #3
      Re: White Stuffs on Thick Card Ricoh mpc4502

      What do you expect from an aging office color machine. I assume all PM parts that are due have been replaced and you have set paper weight correctly.

      Comment

      • TonerMunkeh
        Professional Moron

        2,500+ Posts
        • Apr 2008
        • 3865

        #4
        Re: White Stuffs on Thick Card Ricoh mpc4502

        That looks like a thoroughly ruined fusing sleeve to me.
        It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

        Hit it.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22929

          #5
          Re: White Stuffs on Thick Card Ricoh mpc4502

          Please determine what media that you're using in grams per square meter. What is the gsm?
          What media type are you setting the machine to? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1677

            #6
            Re: White Stuffs on Thick Card Ricoh mpc4502

            Originally posted by TonerMunkeh
            That looks like a thoroughly ruined fusing sleeve to me.

            hi, to print images so full of color, on a laser, you have to decrease the speed, using [quality setting] I always do it, even at home, to print DVD covers ... even on normal paper
            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 36804

              #7
              Re: White Stuffs on Thick Card Ricoh mpc4502

              The paper type and thickness are not set properly. As a result the transfer current for the PTR is too low, the fusing temperature is too low and the motor speed is too fast. Those are the thing that are automatically adjusted when you change paper thickness.

              Comment

              • luca72
                Field Supervisor

                1,000+ Posts
                • Oct 2017
                • 1677

                #8
                Re: White Stuffs on Thick Card Ricoh mpc4502

                Originally posted by slimslob
                The paper type and thickness are not set properly. As a result the transfer current for the PTR is too low, the fusing temperature is too low and the motor speed is too fast. Those are the thing that are automatically adjusted when you change paper thickness.
                hi, Slim, it might not be enough, leaving aside the dvd cover speech, which I do at home, just happened to me months ago on an mpc4502 in a stationery shop, that kind of problem, customers bring photos taken with cameras, and cd covers, to be scanned and printed, and despite all the paper thickness settings, the same result came out of the Pixtech, until I changed the driver setting, from speed to quality, then he didn't call anymore
                "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                Comment

                • Pixtech Frameworks
                  Trusted Tech

                  100+ Posts
                  • May 2020
                  • 226

                  #9
                  Re: White Stuffs on Thick Card Ricoh mpc4502

                  All paper weights are set correctly, moreover all parts where replaced recently only 16k copies.

                  Comment

                  • Pixtech Frameworks
                    Trusted Tech

                    100+ Posts
                    • May 2020
                    • 226

                    #10
                    Re: White Stuffs on Thick Card Ricoh mpc4502

                    New sleeve. But prints well on plain paper.

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 36804

                      #11
                      Re: White Stuffs on Thick Card Ricoh mpc4502

                      Originally posted by Pixtech Frameworks
                      All paper weights are set correctly, moreover all parts where replaced recently only 16k copies.
                      Where at the C4502 or in the driver?

                      Comment

                      • Pixtech Frameworks
                        Trusted Tech

                        100+ Posts
                        • May 2020
                        • 226

                        #12
                        Re: White Stuffs on Thick Card Ricoh mpc4502

                        How do I change the driver settings Luca???

                        Comment

                        • Pixtech Frameworks
                          Trusted Tech

                          100+ Posts
                          • May 2020
                          • 226

                          #13
                          Re: White Stuffs on Thick Card Ricoh mpc4502

                          In the driver.

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22929

                            #14
                            Re: White Stuffs on Thick Card Ricoh mpc4502

                            Originally posted by Pixtech Frameworks
                            All paper weights are set correctly, moreover all parts where replaced recently only 16k copies.
                            If you don't know the media gsm, how do you know if the media type is set correctly ... or even machine specifications?
                            =^..^=
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

                            • Pixtech Frameworks
                              Trusted Tech

                              100+ Posts
                              • May 2020
                              • 226

                              #15
                              Re: White Stuffs on Thick Card Ricoh mpc4502

                              All paper media/types are set correctly.

                              Comment

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