Ricoh 1035 paper jam Code: 013

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  • Kosta25
    Technician
    • Jun 2021
    • 10

    #1

    Ricoh 1035 paper jam Code: 013

    crab leg buffet wilmington nc
    Ricoh Aficio 1035 paper stop at this point after i cleaned used toner bottle (it was full).
  • KeviM
    Trusted Tech

    250+ Posts
    • Oct 2019
    • 324

    #2
    Re: Ricoh 1035 paper jam Code: 013

    On the 1035 that normally refers to a jam at either the registration sensor or fuser/duplex sensor.

    Change those 3 sensors

    But before you do that please do a full major service. Also please check if your transfer belt unit is turning properly. That transfer belt unit should be stripped cleaned and serviced and transfer belt and blade should be changed.

    Hope that helps

    Comment

    • KeviM
      Trusted Tech

      250+ Posts
      • Oct 2019
      • 324

      #3
      Re: Ricoh 1035 paper jam Code: 013

      Also check if your registration roller is turning and if your registration clutch is working. Could be a faulty clutch.

      Comment

      • Maged_elagamy
        Technician
        • Mar 2021
        • 42

        #4
        Re: Ricoh 1035 paper jam Code: 013

        Originally posted by KeviM
        Also check if your registration roller is turning and if your registration clutch is working. Could be a faulty clutch.
        agree
        it's 80% regestration sensor need to be cleaned
        and if the sensor is ok try to check the regestration rollers it may be the clutch

        Comment

        • 8T2
          Trusted Tech

          250+ Posts
          • Aug 2015
          • 257

          #5
          Re: Ricoh 1035 paper jam Code: 013

          Over and above what has already been suggested I think being as old as a 1035 is there's a chance your registration bushes broke so would check them out too if I was scratching around there

          Sent from my WAS-LX1 using Tapatalk

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1710

            #6
            Re: Ricoh 1035 paper jam Code: 013

            Originally posted by Kosta25
            crab leg buffet wilmington nc
            Ricoh Aficio 1035 paper stop at this point after i cleaned used toner bottle (it was full).
            doesn't seem to look good, starts with cleaning all sensors ... blow air (carefully) + wet cotton fiock
            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37052

              #7
              Re: Ricoh 1035 paper jam Code: 013

              Originally posted by Kosta25
              crab leg buffet wilmington nc
              Ricoh Aficio 1035 paper stop at this point after i cleaned used toner bottle (it was full).
              I am seeing a lot of waste toner on the ends of the drum to include latent image of the previous page copied. I am also seeing toner that has dropped down onto the registration roller and other areas below the drum. Given that J013 is a late registration sensor jam, i.e. the lead edge is either late or not detected at all, I would say that the registration sensor is also coated with toner. Cleaning the sensor with a soft lint free cotton clothe moistened with water only should take care of the problem for a while but until you correct whatever is causing the toner dropping, it will be back.

              Comment

              • Kosta25
                Technician
                • Jun 2021
                • 10

                #8
                Re: Ricoh 1035 paper jam Code: 013

                Sorry but where is located registration senzor?

                Comment

                • KeviM
                  Trusted Tech

                  250+ Posts
                  • Oct 2019
                  • 324

                  #9
                  Re: Ricoh 1035 paper jam Code: 013

                  Originally posted by Kosta25
                  Sorry but where is located registration senzor?
                  Registration sensor is directly below the registration rollers which is the rubber roller and silver roller where the paper is stopping and not going through.

                  My friend this is printer and copier repair basics , if you don't know this it makes me wonder if you know printer repairs. Please friend be careful. If you don't know what you doing you can end up causing more damage.

                  Also , what Slimslob said is absolutely right, which is why I said that the machine needs a major service

                  All the best to you

                  Comment

                  • luca72
                    Field Supervisor

                    1,000+ Posts
                    • Oct 2017
                    • 1710

                    #10
                    Re: Ricoh 1035 paper jam Code: 013

                    Originally posted by Kosta25
                    Sorry but where is located registration senzor?
                    with this question, you made it clear that you are not a technician (nothing bad) but it is better to specify! so that the advice given to you is specific to your rank! otherwise you could worsen the situation, and possibly run risks for your safety, in the event, even if rare, of problems on high voltage, or overheated component!
                    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                    Comment

                    • GIUBOSS
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2013
                      • 1385

                      #11
                      Re: Ricoh 1035 paper jam Code: 013

                      my first step for paper jams is to always start from the starting point of the paper, check the rubber rollers of the drawer if smooth or old, you could try another paper drawer, then on these old models the paper size indicated in the green wheel placed at the bottom of the drawer must match the orientation of the sheet.
                      Last edited by GIUBOSS; 11-14-2021, 05:29 PM.

                      Comment

                      • Kosta25
                        Technician
                        • Jun 2021
                        • 10

                        #12
                        Re: Ricoh 1035 paper jam Code: 013

                        Solved. Registration sensor was dirty.
                        Thank you!

                        Comment

                        • Maged_elagamy
                          Technician
                          • Mar 2021
                          • 42

                          #13
                          Re: Ricoh 1035 paper jam Code: 013

                          Originally posted by Kosta25
                          Solved. Registration sensor was dirty.
                          Thank you!
                          well that was unexpected

                          Comment

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