Ricoh MP2851 Poor print quality

[darkravenz]

as i googling for a solution, i found about one solution that had a positive feedback which is "Memory clear the printer app and ACC it. That should sort it out.",
and may i know how to perform that? and what is ACC?

[8T2]

Re: Ricoh MP2851 Poor print quality

Ok luckily I'm first and in a good mood because I haven't started work yet.

Since you had to google and don't know what it is or how to do it I assume you are an end user and not a trained tech.

Please please please don't memory clear anything I beg you?

If you could describe the issue or better yet supply a sample most of us would be happy to try and assist you.

2851 is an old machine, chances are it's due for some parts and a memory clear would be like factory resetting your smart phone because the screen is cracked.

Sent from my SM-A305F using Tapatalk

[slimslob]

Re: Ricoh MP2851 Poor print quality

I am in complete agreement with 8T2. A memory clear will in no way shape or form help with a print quality problem.

Common cause of bad quality are PCDU needs to be rebuilt, fusing unit needs to be rebuilt, toner scattering and use of after market supplies. If it is only when sending print jobs in could even be a setting in your software or the print driver. You are not using the WMI printer port by chance or Microsoft's Class driver. Both of those are major sources of problems.

[darkravenz]

Re: Ricoh MP2851 Poor print quality

Thank you for the answer. I'm now clearly understand .

[Debs1964]

Re: Ricoh MP2851 Poor print quality

as i googling for a solution, i found about one solution that had a positive feedback which is "Memory clear the printer app and ACC it. That should sort it out.",
and may i know how to perform that? and what is ACC?

ACC is auto colour calibration, the MP2851 is a black & white device and does not have ACC

[anothertech]

Re: Ricoh MP2851 Poor print quality

First thing to do, young Jedi, is to clean the slit glass. Then if you are up to it, clean the optics. Good Luck and may the force be with you.

[Gift]

Re: Ricoh MP2851 Poor print quality

5 Minutes Later........:


boom.jpg

[slimslob]

Re: Ricoh MP2851 Poor print quality

5 Minutes Later........:


[ATTACH=CONFIG]51307[/ATTACH]

A toner bomb. I had a customer do that once. they were changing the toner bottle and decided to shake it after removing the screw on cap.

[Phil B.]

Re: Ricoh MP2851 Poor print quality

A toner bomb. I had a customer do that once. they were changing the toner bottle and decided to shake it after removing the screw on cap.

Yup had that happen several times but never the same place twice.

Sent from my SM-G960U using Tapatalk

[Gift]

Re: Ricoh MP2851 Poor print quality

Yup had that happen several times but never the same place twice.

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...except schools

[Phil B.]

Re: Ricoh MP2851 Poor print quality

...except schools

No I personally trained keyop's and teachers on everything from loading paper/toner to finding/clearing jams.

The hardest part was teaching them simple/duplex jobs using light cardstock
And storing address book entries.
It took 1.5hrs ( unless they were boxes of rocks. )

I kept records that proved the little extra time spent at the gitgo saved a lot of stupid calls.

I also put a bottle of IPA and a few blue roll towels w/ pictures to show symptoms and the fix for lines on copies.

Every three months I'd go out for a refresher course if needed.

The keyops really grabbed the reins and rode that pony. A few schools even bought a 3m Toner Vac to keep them clean.

It was great being a Service Manager!

Sent from my SM-G960U using Tapatalk

[Gift]

Re: Ricoh MP2851 Poor print quality

No I personally trained keyop's and teachers on everything from loading paper/toner to finding/clearing jams.

The hardest part was teaching them simple/duplex jobs using light cardstock
And storing address book entries.
It took 1.5hrs ( unless they were boxes of rocks. )

I kept records that proved the little extra time spent at the gitgo saved a lot of stupid calls.

I also put a bottle of IPA and a few blue roll towels w/ pictures to show symptoms and the fix for lines on copies.

Every three months I'd go out for a refresher course if needed.

The keyops really grabbed the reins and rode that pony. A few schools even bought a 3m Toner Vac to keep them clean.

It was great being a Service Manager!

Sent from my SM-G960U using Tapatalk

Guess we should have invest more time in user training but on the other hand the customers person in charge need to assign some people to talk with. That was usually the janitor - in most cases running some dude around with some sort of "I don't give a shit" attitude

Most user errors I recall was damaged drums/hot rollers thank's to the use of special tools during jam removals (scissors, envelope openers..) or OHP foils not suitable for high temperature.

[slimslob]

Re: Ricoh MP2851 Poor print quality

Guess we should have invest more time in user training but on the other hand the customers person in charge need to assign some people to talk with. That was usually the janitor - in most cases running some dude around with some sort of "I don't give a shit" attitude

Most user errors I recall was damaged drums/hot rollers thank's to the use of special tools during jam removals (scissors, envelope openers..) or OHP foils not suitable for high temperature.

With most of the schools I had it was the IT person. When he called with a problem we knew there was a machine problem and not an operator error.

[Gift]

Re: Ricoh MP2851 Poor print quality

With most of the schools I had it was the IT person. When he called with a problem we knew there was a machine problem and not an operator error.

That's nice having somebody competent to talk to - in most of our schools the IT guy and janitor was kind of the same person

I admit this is my experience up to around 2010, nowadays schools use way more IT/mediastuff.