Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

[luca72]

hi everyone, i wanted to give my feedback on the ticket of the other day on an mpc3004, the call reported jams 067 (duplex inversion) when printing in duplex, which has already happened to me three, four times, and i always solved by replacing the entire paper output unit, this time however despite the replacement of the aforementioned unit the problem persisted, in the end I solved it by updating the firmware, with RFUT, I know that it is a more unique problem than rare, so for this I am sending you my feedback, it is worth the worth a try, as it is a quick operation


Greetings

[slimslob]

Re: Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

Jam 067 is a trail edge timing error, trail edge late in leaving the sensor. Firmware most likely may most like have increased the time allowed for trail edge to exit.

[anothertech]

Re: Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

hi everyone, i wanted to give my feedback on the ticket of the other day on an mpc3004, the call reported jams 067 (duplex inversion) when printing in duplex, which has already happened to me three, four times, and i always solved by replacing the entire paper output unit, this time however despite the replacement of the aforementioned unit the problem persisted, in the end I solved it by updating the firmware, with RFUT, I know that it is a more unique problem than rare, so for this I am sending you my feedback, it is worth the worth a try, as it is a quick operation


Greetings

Sure, firmware should always be the first thing to try if you can do it quick and easy with RICOH Firmware Update Tool

[luca72]

Re: Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

Sure, firmware should always be the first thing to try if you can do it quick and easy with RICOH Firmware Update Tool

to be honest I had a backup 3004 in the van of the company, but I didn't want to start disassembling cards or anything with my back bent, and I said, "let's try with the firmware" ... it was more instinct than anything else

[luca72]

Re: Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

Jam 067 is a trail edge timing error, trail edge late in leaving the sensor. Firmware most likely may most like have increased the time allowed for trail edge to exit.

no, there was no sheet, I immediately understood that it was not the usual story, I understood what you say, you mean the classic accordion paper jam, or stop in the middle, which is usually either the sensor, or more rarely (seen here) the motor

[slimslob]

Re: Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

no, there was no sheet, I immediately understood that it was not the usual story, I understood what you say, you mean the classic accordion paper jam, or stop in the middle, which is usually either the sensor, or more rarely (seen here) the motor

No I am referring to the paper that is a half mm too long. It would not be the first time that Ricoh has increased sensor detect time to correct paper jams.

[luca72]

Re: Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

No I am referring to the paper that is a half mm too long. It would not be the first time that Ricoh has increased sensor detect time to correct paper jams.

the idea that I got, and that for some unknown reason, the logic of the mc went to the mussels, and updating, who knows which module, perhaps the engine, is back in place. today for example, I had an mpc3003 that when you set es. 20 copies, he still made only one ... lol, but I was there for something else, and I was in a damn hurry... the customer uses it 99% as a printer, and if he makes a copy, he makes it single

[Phil B.]

Re: Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

hi everyone, i wanted to give my feedback on the ticket of the other day on an mpc3004, the call reported jams 067 (duplex inversion) when printing in duplex, which has already happened to me three, four times, and i always solved by replacing the entire paper output unit, this time however despite the replacement of the aforementioned unit the problem persisted, in the end I solved it by updating the firmware, with RFUT, I know that it is a more unique problem than rare, so for this I am sending you my feedback, it is worth the worth a try, as it is a quick operation


Greetings

Thanks... it will save us some disassembly time for sure.

Sent from my SM-G960U using Tapatalk

[Phil B.]

Re: Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

to be honest I had a backup 3004 in the van of the company, but I didn't want to start disassembling cards or anything with my back bent, and I said, "let's try with the firmware" ... it was more instinct than anything else

Good call brother.

Sent from my SM-G960U using Tapatalk

[luca72]

Re: Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

Thanks... it will save us some disassembly time for sure.

Sent from my SM-G960U using Tapatalk

hello everyone, it seemed rigorous to correct this post of mine, the machine in question re-presented the problem again, at this point, I went to the customer, and I replaced it with an identical one, once inspected in the laboratory calmly, I discovered that the problem is the duplex entrace sensor feeler (D2024673), a bit lazy (see video), I disassembled it, I reloaded the spring better, and I put a drop of super fluid oil .... problem solved. ... by the way I have another machine here, with the same problem

kind regards

Ricoh mpc3004 series - jam code 067 (lazy feeler) - YouTube

[sandmanmac]

Re: Mpc3004 jam 067 (feedback) despite replacement of the entire paper output unit

hello everyone, it seemed rigorous to correct this post of mine, the machine in question re-presented the problem again, at this point, I went to the customer, and I replaced it with an identical one, once inspected in the laboratory calmly, I discovered that the problem is the duplex entrace sensor feeler (D2024673), a bit lazy (see video), I disassembled it, I reloaded the spring better, and I put a drop of super fluid oil .... problem solved. ... by the way I have another machine here, with the same problem

kind regards

Ricoh mpc3004 series - jam code 067 (lazy feeler) - YouTube

Thanks for the great info Luca!


.....And nobody likes a 'lazy feeler'