MP 6000 SC672

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  • KeviM
    Trusted Tech

    250+ Posts
    • Oct 2019
    • 324

    #76
    Re: MP 6000 SC672

    I'm thinking it's 1 of the following :

    1) PSU for the controller
    2) Main PSU
    3) Control panel - maybe backlight failing - maybe entire panel

    Mostly seems like PSU for the controller.

    All the best friend. Keep us updated

    Comment

    • orestesp
      Trusted Tech

      Site Contributor
      100+ Posts
      • Sep 2019
      • 221

      #77
      Re: MP 6000 SC672

      Well I am still at it and right now I can't get any parts to try on.

      I would like to ask this, however:

      Has anyone used successfully a pair of off-the-shelf laptop RAM (that is of course the same gen, capacity and frequency as the original part) as the SO-DIMM sticks on the board that Ricoh calls the "motherboard"? The P/N for these sticks is B234 5563.

      slimslob did mention that, on the controller at least, that it uses standard laptop memory but like I mentioned, I couldn't find what the exact spec for these are (honestly not terribly familiar with hardware before DDR2) but fortunately the RAM on the "motherboard" appears to be standard DDR SO-DIMM RAM.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37048

        #78
        Re: MP 6000 SC672

        Originally posted by orestesp
        Well I am still at it and right now I can't get any parts to try on.

        I would like to ask this, however:

        Has anyone used successfully a pair of off-the-shelf laptop RAM (that is of course the same gen, capacity and frequency as the original part) as the SO-DIMM sticks on the board that Ricoh calls the "motherboard"? The P/N for these sticks is B234 5563.

        slimslob did mention that, on the controller at least, that it uses standard laptop memory but like I mentioned, I couldn't find what the exact spec for these are (honestly not terribly familiar with hardware before DDR2) but fortunately the RAM on the "motherboard" appears to be standard DDR SO-DIMM RAM.
        The memory on every Ricoh that I ever worked on had the manufacturers label on it to include a searchable number, just like their HDDs.

        Comment

        • orestesp
          Trusted Tech

          Site Contributor
          100+ Posts
          • Sep 2019
          • 221

          #79
          Re: MP 6000 SC672

          Originally posted by slimslob
          The memory on every Ricoh that I ever worked on had the manufacturers label on it to include a searchable number, just like their HDDs.
          Basically what I am asking is: If I match the RAM stick specs with a non-Ricoh RAM stick will it work or is there some sort of whitelist or DRM in place preventing me from using non-Ricoh parts? I am guessing there isn't but I honestly wouldn't be surprised if there was.

          God knows how bad this has gotten with consumer electronics these days.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 37048

            #80
            Re: MP 6000 SC672

            Originally posted by orestesp
            Basically what I am asking is: If I match the RAM stick specs with a non-Ricoh RAM stick will it work or is there some sort of whitelist or DRM in place preventing me from using non-Ricoh parts? I am guessing there isn't but I honestly wouldn't be surprised if there was.

            God knows how bad this has gotten with consumer electronics these days.
            For one, Ricoh does not make the chips. They bulk purchase what are actually standard devices that have the original chip makers label still on them. You should be able to search the information on the labels and find exact matches for the device. Ricoh does spot test the devices. If they find defective devices they reject the entire batch.

            Comment

            • copytrust
              Trusted Tech

              100+ Posts
              • Feb 2010
              • 118

              #81
              Re: MP 6000 SC672

              A few days ago i was at a client on MP8000 with a SC672 and PLEASE WAIT message so while i was checking the controller on the back and thinking about my bad luck i remember an old article on Ricoh saying to check the ground spring on the back of the transfer belt that may cause this problem so i cleaned the transfer unit and the back of the machine were the ground spring contacts with a vacuum cleaner, also just to be sure cleaned the drum unit and the drum ground spring, and BOOM the machine was working like a charmed.



              SC672 is displayed after display has frozen

              Published 10/14/2009 11:00 AM | Updated 12/22/2017 04:56 PM | Answer ID 112134


              [Symptom]
              After a copy job finishes regardless of quantity, the control panel displays "Copying" or "Ready", however the control panel will not respond and 30seconds later SC672 is displayed.




              [Cause] Toner contamination may occur between the earth contact points on the main frame and the earth contact springs located on the rear of the transfer belt and drum unit assemblies.
              [Action]
              Ensure that the area the springs contact on the rear frame is clean and any toner found on the rear of the transfer belt and drum unit is also removed.





              Comment

              • orestesp
                Trusted Tech

                Site Contributor
                100+ Posts
                • Sep 2019
                • 221

                #82
                Re: MP 6000 SC672

                Originally posted by slimslob
                For one, Ricoh does not make the chips. They bulk purchase what are actually standard devices that have the original chip makers label still on them. You should be able to search the information on the labels and find exact matches for the device. Ricoh does spot test the devices. If they find defective devices they reject the entire batch.
                Yes I imagined, I was concerned of Ricoh putting an artificial limitation on what parts you can use, i.e. not being able to work with 3rd party memory due to some software trickery or whatever.

                Originally posted by copytrust
                A few days ago i was at a client on MP8000 with a SC672 and PLEASE WAIT message so while i was checking the controller on the back and thinking about my bad luck i remember an old article on Ricoh saying to check the ground spring on the back of the transfer belt that may cause this problem so i cleaned the transfer unit and the back of the machine were the ground spring contacts with a vacuum cleaner, also just to be sure cleaned the drum unit and the drum ground spring, and BOOM the machine was working like a charmed.



                SC672 is displayed after display has frozen

                Published 10/14/2009 11:00 AM | Updated 12/22/2017 04:56 PM | Answer ID 112134


                [Symptom]
                After a copy job finishes regardless of quantity, the control panel displays "Copying" or "Ready", however the control panel will not respond and 30seconds later SC672 is displayed.




                [Cause] Toner contamination may occur between the earth contact points on the main frame and the earth contact springs located on the rear of the transfer belt and drum unit assemblies.
                [Action]
                Ensure that the area the springs contact on the rear frame is clean and any toner found on the rear of the transfer belt and drum unit is also removed.

                There was some toner dust but nothing significant on the back, cleaned it anyway and as you can probably guess, still nothing.

                No parts right now, I shall keep you updated as we go. Thank you for all your suggestions so far.

                Onto page 10 then!

                Comment

                • orestesp
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Sep 2019
                  • 221

                  #83
                  Re: MP 6000 SC672

                  Well, some good news... it's finally FIXED

                  Short version: It was the controller/IPU power supply (P/N: AZ230198)

                  Long version (and for future reference): There is a 4 pin connector that connects to the PSU. It's basically 2 pairs of 2 wires. One of the pairs connects to the Motherboard, while the other goes to the back of the control box and then connects to the main PSU of the machine.

                  In a desktop PSU (ATX PSU), which is the same kind of power supply at the faulty one (SMPS) the power on signal comes in the form of shorting one pin to ground. So I thought to myself, maybe it works the same way here as well.

                  Using a copper strand from a power cable to probe the wiring harness, I first determined with the multimeter which cables belonged to which pair. Each pair consists of a ground (GND) wire and a control wire (labeled CTRLO). With the same copper strands as probes, I connected one lead of my multimeter to the CTRLO wire of one pair and the other lead was simply connected to the control box chassis using an aligator clip. Then I switched on the main power switch and observed what happened.

                  For the CTRLO wire that leads to the motherboard, there is a momentary shorting of the CTRLO wire to ground.

                  For the CTRLO wire that leads to the main PSU, the CTRLO wire is constantly connected to ground while the machine was powered on.

                  After figuring out that there is some short of power on signal sent to the PSU, we should have voltage on the output side, right?. Well, all the power rails were either at 0V or at 0.8V (=no good).

                  0-02-05-88071c5c6af455c963d9a73bbfe2881326125f7d417f3e0b8404c3fbe44bdf20_52c8249fca7d2a2a.jpg

                  There weren't any obvious signs of something going wrong with the PSU (no blown fuse, no black stains, etc). Shame, it was made by nichicon after all using all good quality caps.

                  P.S. Don't forget to discharge the main capacitor.

                  Hopefully this saves someone some time in the future!

                  Thanks to everyone for their suggestions
                  Last edited by orestesp; 02-10-2022, 08:44 PM.

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7940

                    #84
                    Re: MP 6000 SC672

                    Congrats!
                    I couldn't contubute but watched your epic thread hoping for the happy end. Well done enjoy your success maybe with a small ouzo and Tzatziki meze
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • orestesp
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Sep 2019
                      • 221

                      #85
                      Re: MP 6000 SC672

                      Originally posted by tsbservice
                      Congrats!
                      I couldn't contubute but watched your epic thread hoping for the happy end. Well done enjoy your success maybe with a small ouzo and Tzatziki meze
                      I think something like that would be in order!

                      Pretty stupid of me to not do what I did the other day a lot sooner to be honest.

                      Comment

                      • anothertech
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Nov 2007
                        • 1757

                        #86
                        Re: MP 6000 SC672

                        Originally posted by orestesp
                        I think something like that would be in order!

                        Pretty stupid of me to not do what I did the other day a lot sooner to be honest.
                        That happens all the time. Everything seems so easy, after it's fixed.

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