We have a customer who has purchased new equipment with us, but still has a Savin MP C4504 in which they are waiting out the remainder of their lease. The Savin has an error SC899 code and we need the firmware to attempt to clear it. If anyone could provide that firmware, I would greatly appreciate it. I'm always glad to assist with anything related to Kyocera or Epson as we are authorized dealers for both. Thanks in advance!
Firmware Need for Savin MP C4504
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Re: Firmware Need for Savin MP C4504
I do believe they have tried that but I will double check. I'm playing middle man in attempting to get the firmware for the tech who is much closer than me. Thank you!"If a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?" -EinsteinComment
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Re: Firmware Need for Savin MP C4504
The Savin has an error SC899 code and we need the firmware to attempt to clear it. If anyone could provide that firmware, I would greatly appreciate it. I'm always glad to assist with anything related to Kyocera or Epson as we are authorized dealers for both. Thanks in advance!
There are several ways to update this machine:
Firmware update tool is now free, and readily available in the Ricoh Driver download section. This machine can also be updated simply by entering SP mode / Firmware update, and also by enabling auto F/W update in SP mode.Comment
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Re: Firmware Need for Savin MP C4504
I've resolved/ reduced the occurrance of SC899 on many machines with F/W updates.
There are several ways to update this machine:
Firmware update tool is now free, and readily available in the Ricoh Driver download section. This machine can also be updated simply by entering SP mode / Firmware update, and also by enabling auto F/W update in SP mode.Comment
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Re: Firmware Need for Savin MP C4504
We have a customer who has purchased new equipment with us, but still has a Savin MP C4504 in which they are waiting out the remainder of their lease. The Savin has an error SC899 code and we need the firmware to attempt to clear it. If anyone could provide that firmware, I would greatly appreciate it. I'm always glad to assist with anything related to Kyocera or Epson as we are authorized dealers for both. Thanks in advance!
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