Firmware Need for Savin MP C4504

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  • KyoServiceManager
    Technician
    • Oct 2017
    • 30

    Firmware Need for Savin MP C4504

    We have a customer who has purchased new equipment with us, but still has a Savin MP C4504 in which they are waiting out the remainder of their lease. The Savin has an error SC899 code and we need the firmware to attempt to clear it. If anyone could provide that firmware, I would greatly appreciate it. I'm always glad to assist with anything related to Kyocera or Epson as we are authorized dealers for both. Thanks in advance!
    "If a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?" -Einstein
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 34920

    #2
    Re: Firmware Need for Savin MP C4504

    SC899 is frequently a misbehaving internet print job. Disconnect the network cable, clear the print queue and cycle power.

    Comment

    • KyoServiceManager
      Technician
      • Oct 2017
      • 30

      #3
      Re: Firmware Need for Savin MP C4504

      I do believe they have tried that but I will double check. I'm playing middle man in attempting to get the firmware for the tech who is much closer than me. Thank you!
      "If a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?" -Einstein

      Comment

      • rthonpm
        Field Supervisor

        2,500+ Posts
        • Aug 2007
        • 2835

        #4
        Re: Firmware Need for Savin MP C4504

        Also try increasing the I/O buffer to the maximum settings in User Tools. That's helped with some website printing issues.

        Sent from my BlackBerry using Tapatalk

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 34920

          #5
          Re: Firmware Need for Savin MP C4504

          Originally posted by rthonpm
          Also try increasing the I/O buffer to the maximum settings in User Tools. That's helped with some website printing issues.

          Sent from my BlackBerry using Tapatalk
          That used to be one of my standards when setting up a new machine.

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3943

            #6
            Re: Firmware Need for Savin MP C4504

            Originally posted by KyoServiceManager
            The Savin has an error SC899 code and we need the firmware to attempt to clear it. If anyone could provide that firmware, I would greatly appreciate it. I'm always glad to assist with anything related to Kyocera or Epson as we are authorized dealers for both. Thanks in advance!
            I've resolved/ reduced the occurrance of SC899 on many machines with F/W updates.
            There are several ways to update this machine:
            Firmware update tool is now free, and readily available in the Ricoh Driver download section. This machine can also be updated simply by entering SP mode / Firmware update, and also by enabling auto F/W update in SP mode.

            Comment

            • anothertech
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2007
              • 1707

              #7
              Re: Firmware Need for Savin MP C4504

              Originally posted by sandmanmac
              I've resolved/ reduced the occurrance of SC899 on many machines with F/W updates.
              There are several ways to update this machine:
              Firmware update tool is now free, and readily available in the Ricoh Driver download section. This machine can also be updated simply by entering SP mode / Firmware update, and also by enabling auto F/W update in SP mode.
              Yes, if everyone would just read this post, problem solved. SP5886-111 turns on auto firmware update.

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7874

                #8
                Re: Firmware Need for Savin MP C4504

                Originally posted by KyoServiceManager
                We have a customer who has purchased new equipment with us, but still has a Savin MP C4504 in which they are waiting out the remainder of their lease. The Savin has an error SC899 code and we need the firmware to attempt to clear it. If anyone could provide that firmware, I would greatly appreciate it. I'm always glad to assist with anything related to Kyocera or Epson as we are authorized dealers for both. Thanks in advance!
                Happy to help with the firmware to resolve the SC899 issue.

                Printer & Copier Firmware - www.printerfirmware.co.uk
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

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