ricoh IM C300 SETTING ICON missing

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  • gilbert
    Technician
    • Oct 2017
    • 38
    #1

    [Misc] ricoh IM C300 SETTING ICON missing

    Hi friends
    I need your help. I have IM C300, I have replaced a broken
    operation panel and later discovered that SETTING icon is missing
    what could the issue.
    Tags: c300, discovered, icon, missing, setting
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      Re: ricoh IM C300 SETTING ICON missing

      Did you change the entire panel or just the touch screen? It may be the apps weren't loaded on the new screen.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • gilbert
          Technician
          • Oct 2017
          • 38
          #3
          Re: ricoh IM C300 SETTING ICON missing

          Originally posted by TonerMunkeh
          Did you change the entire panel or just the touch screen? It may be the apps weren't loaded on the new screen.
          i changed entire panel

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2458
              #4
              Re: ricoh IM C300 SETTING ICON missing

              Did you re-flash the firmware?

                Comment

                • gilbert
                  Technician
                  • Oct 2017
                  • 38
                  #5
                  Re: ricoh IM C300 SETTING ICON missing

                  Originally posted by Gift
                  Did you re-flash the firmware?
                  Yes i have just done firmware update.

                    Comment

                    • TonerMunkeh
                      Professional Moron

                      2,500+ Posts
                      • Apr 2008
                      • 3865
                      #6
                      Re: ricoh IM C300 SETTING ICON missing

                      Check the apps in panel SP to see if there is anything missing.
                      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                      Hit it.

                        Comment

                        • gilbert
                          Technician
                          • Oct 2017
                          • 38
                          #7
                          Re: ricoh IM C300 SETTING ICON missing

                          Originally posted by TonerMunkeh
                          Check the apps in panel SP to see if there is anything missing.
                          still SETTING icon is missing any ideal what could cause this

                            Comment

                            • Gift
                              Service Manager

                              1,000+ Posts
                              • Mar 2011
                              • 2458
                              #8
                              Re: ricoh IM C300 SETTING ICON missing

                              Originally posted by gilbert
                              still SETTING icon is missing any ideal what could cause this
                              Perhaps you have to be logged in as admin in order to see it?

                                Comment

                                • gilbert
                                  Technician
                                  • Oct 2017
                                  • 38
                                  #9
                                  Re: ricoh IM C300 SETTING ICON missing

                                  Originally posted by Gift
                                  Perhaps you have to be logged in as admin in order to see it?
                                  how?

                                    Comment

                                    • slimslob
                                      Retired

                                      Site Contributor
                                      25,000+ Posts
                                      • May 2013
                                      • 37357
                                      #10
                                      Re: ricoh IM C300 SETTING ICON missing

                                      Originally posted by gilbert
                                      Yes i have just done firmware update.
                                      If you used Package firmware to "update" then any corrupted module was not replaced unless it was not the current version.

                                        Comment

                                        • slimslob
                                          Retired

                                          Site Contributor
                                          25,000+ Posts
                                          • May 2013
                                          • 37357
                                          #11
                                          Re: ricoh IM C300 SETTING ICON missing

                                          Originally posted by gilbert
                                          Hi friends
                                          I need your help. I have IM C300, I have replaced a broken
                                          operation panel and later discovered that SETTING icon is missing
                                          what could the issue.
                                          Did you replace the entire SOP or just the Touch Panel?

                                          If just the Touch Panel did you properly shutdown the IM C300?

                                            Comment

                                            • gilbert
                                              Technician
                                              • Oct 2017
                                              • 38
                                              #12
                                              Re: ricoh IM C300 SETTING ICON missing

                                              Originally posted by gilbert
                                              Hi friends
                                              I need your help. I have IM C300, I have replaced a broken
                                              operation panel and later discovered that SETTING icon is missing
                                              what could the issue.
                                              y
                                              This issue was resolved after replacement of controller board.
                                              thanks

                                                Comment

                                                • Dreama
                                                  Technician
                                                  • Jan 2013
                                                  • 43
                                                  #13
                                                  Re: ricoh IM C300 SETTING ICON missing

                                                  Wow - Control board and panel. nasty

                                                    Comment

                                                    • Gift
                                                      Service Manager

                                                      1,000+ Posts
                                                      • Mar 2011
                                                      • 2458
                                                      #14
                                                      Re: ricoh IM C300 SETTING ICON missing

                                                      Originally posted by Dreama
                                                      Wow - Control board and panel. nasty
                                                      kind of a write off in case you can't claim warranty.....

                                                        Comment

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