ProC5100 Fiery E-22B - "No Boot Device" after System Software reinstallation

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  • mrwho
    Major Asshole!

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 4299
    #1

    [Misc] ProC5100 Fiery E-22B - "No Boot Device" after System Software reinstallation

    Good morning, people.

    I've been fighting this one for some days now, and I'm running out of ideas.

    This Fiery had problems that required me to do a software reinstallation on it.

    Problem is, no matter how hard I try, I can't get it to boot.

    noboot.jpg

    Things I've tried:

    - Installing from USB (following the Service Manual's guide)
    - Installing via crossover cable (same)
    - A different PSU
    - A different HDD
    - Installing from USB using a different pendrive
    - Tried to change BIOS settings, from UEFI boot to Legacy, to resetting to defaults.

    I even tried to boot from a lightweight linux to see if the files are on the HDD, and it appears to me that they are (there are several partitions also).

    I've installed the System Software several times on several Fierys both from Konica Minolta and Ricoh, and this is the first time I'm hitting this wall.

    Anyone has any idea of what this could be?

    Thanks in advance!
    Last edited by mrwho; 04-07-2022, 11:56 AM. Reason: Added BIOS fiddling
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!
    Tags: boot, hdd, installing, software, usb
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      Re: ProC5100 Fiery E-22B - "No Boot Device" after System Software reinstallation

      Was the HDD you fitted a proper Fiery one or just a normal off the shelf one?
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.
        👍 1

        Comment

        • mrwho
          Major Asshole!

          Site Contributor
          2,500+ Posts
          • Apr 2009
          • 4299
          #3
          Re: ProC5100 Fiery E-22B - "No Boot Device" after System Software reinstallation

          Originally posted by TonerMunkeh
          Was the HDD you fitted a proper Fiery one or just a normal off the shelf one?
          The second HDD I tried was off-the-shelf, but the original HDD is the one that came fitted with it and has been working so far...
          ' "But the salesman said . . ." The salesman's an asshole!'
          Mascan42

          'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
          Ibid

          I'm just an ex-tech lurking around and spreading disinformation!
            👍 1

            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3865
              #4
              Re: ProC5100 Fiery E-22B - "No Boot Device" after System Software reinstallation

              It may still have a problem. Fiery HDD's have proprietary partitions on them and they don't like off the shelf HDD's. Order the one out of the parts catalog.
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1686
                  #5
                  Re: ProC5100 Fiery E-22B - "No Boot Device" after System Software reinstallation

                  Originally posted by mrwho
                  Good morning, people.

                  I've been fighting this one for some days now, and I'm running out of ideas.

                  This Fiery had problems that required me to do a software reinstallation on it.

                  Problem is, no matter how hard I try, I can't get it to boot.

                  [ATTACH=CONFIG]52923[/ATTACH]

                  Things I've tried:

                  - Installing from USB (following the Service Manual's guide)
                  - Installing via crossover cable (same)
                  - A different PSU
                  - A different HDD
                  - Installing from USB using a different pendrive
                  - Tried to change BIOS settings, from UEFI boot to Legacy, to resetting to defaults.

                  I even tried to boot from a lightweight linux to see if the files are on the HDD, and it appears to me that they are (there are several partitions also).

                  I've installed the System Software several times on several Fierys both from Konica Minolta and Ricoh, and this is the first time I'm hitting this wall.

                  Anyone has any idea of what this could be?

                  Thanks in advance!
                  it seems an error more from a pc than from a machine / printer.
                  try disabling "boot from network board" from the bios and check
                  setting the boot sequence of disks / media
                  ex. 1-hdd 2-cdrom 3-usb...etc..etc
                  It also checks the battery backup of the motherboard
                  it could be a motherboard failure.
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)
                    👍 1

                    Comment

                    • mrwho
                      Major Asshole!

                      Site Contributor
                      2,500+ Posts
                      • Apr 2009
                      • 4299
                      #6
                      Re: ProC5100 Fiery E-22B - "No Boot Device" after System Software reinstallation

                      Finally managed to make it boot.

                      After several trials and tribulations, what managed to solve the booting problem was replacing the SATA cable and connecting it to a different motherboard connector (along with the HDD replacement earlier, as the original had died - I tried it with a SATA-USB adaptor and it was indeed dead).

                      I still need to go to the customer and connect it to the 5100 and finish the configuration, but at least the booting problem is solved.

                      Will keep you posted. Thanks for all of your input.
                      ' "But the salesman said . . ." The salesman's an asshole!'
                      Mascan42

                      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                      Ibid

                      I'm just an ex-tech lurking around and spreading disinformation!
                        👍 1

                        Comment

                        • satins
                          Technician

                          Site Contributor
                          50+ Posts
                          • Feb 2021
                          • 89
                          #7
                          Re: ProC5100 Fiery E-22B - "No Boot Device" after System Software reinstallation

                          Originally posted by mrwho
                          Finally managed to make it boot.

                          After several trials and tribulations, what managed to solve the booting problem was replacing the SATA cable and connecting it to a different motherboard connector (along with the HDD replacement earlier, as the original had died - I tried it with a SATA-USB adaptor and it was indeed dead).

                          I still need to go to the customer and connect it to the 5100 and finish the configuration, but at least the booting problem is solved.

                          Will keep you posted. Thanks for all of your input.
                          I can only relate with it as this is the last thing you suspect.
                          It never happened with IDE connectors.
                          I guess sometimes you have let the past go and figure out the new problem as it keeps the world running,
                          I hope you have upgraded it with the new one with locks on it.

                            Comment

                            • mrwho
                              Major Asshole!

                              Site Contributor
                              2,500+ Posts
                              • Apr 2009
                              • 4299
                              #8
                              Re: ProC5100 Fiery E-22B - "No Boot Device" after System Software reinstallation

                              Originally posted by satins
                              I hope you have upgraded it with the new one with locks on it.
                              I got the cables from another (dead) computer - and it's working, and if it works I won't mess with it again. But next time it dies, first thing I'll try is to change the SATA cable before anything else.

                              The Fiery is at the customer's machine and working nicely.

                              Two things I learned from this:

                              - Is still perfectly acceptable to replace the HDD with a off-the-shelf one;
                              - If you mess with the BIOS settings, a BIOS reset will put everything back as it should be (it's mentioned in the service manual).

                              Thanks and cheers!
                              ' "But the salesman said . . ." The salesman's an asshole!'
                              Mascan42

                              'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                              Ibid

                              I'm just an ex-tech lurking around and spreading disinformation!

                                Comment

                                • trandinhvu1425
                                  Junior Member
                                  • Aug 2022
                                  • 2
                                  #9
                                  Originally posted by mrwho
                                  Re: ProC5100 Fiery E-22B - "No Boot Device" after System Software reinstallation



                                  I got the cables from another (dead) computer - and it's working, and if it works I won't mess with it again. But next time it dies, first thing I'll try is to change the SATA cable before anything else.

                                  The Fiery is at the customer's machine and working nicely.

                                  Two things I learned from this:

                                  - Is still perfectly acceptable to replace the HDD with a off-the-shelf one;
                                  - If you mess with the BIOS settings, a BIOS reset will put everything back as it should be (it's mentioned in the service manual).

                                  Thanks and cheers!
                                  can you give me the e22b system software file, i would be very grateful

                                    Comment

                                    • mrwho
                                      Major Asshole!

                                      Site Contributor
                                      2,500+ Posts
                                      • Apr 2009
                                      • 4299
                                      #10
                                      Originally posted by trandinhvu1425

                                      can you give me the e22b system software file, i would be very grateful
                                      Hello.

                                      Sorry, no - left the business, deleted everything related to it. Just like a bad marriage.
                                      ' "But the salesman said . . ." The salesman's an asshole!'
                                      Mascan42

                                      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                                      Ibid

                                      I'm just an ex-tech lurking around and spreading disinformation!

                                        Comment

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