ricoh mpc 2050 - color scan problem -

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  • tullio
    Trusted Tech
    • Feb 2012
    • 268

    #1

    ricoh mpc 2050 - color scan problem -

    printer color , ok

    problems with color, ardf and glass top scans -printing and photocopy in color and black and white ok. color scanning only - black and white scanning ok.

    WhatsApp Image 2022-04-14 at 12.14.01.jpg
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2455

    #2
    Re: ricoh mpc 2050 - color scan problem -

    I can't recognize any problem on this 5dpi sample image - can't you just upluad the original file somewhere?

    WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free is easy to use imho

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    • tullio
      Trusted Tech
      • Feb 2012
      • 268

      #3
      Re: ricoh mpc 2050 - color scan problem -

      Originally posted by Gift
      I can't recognize any problem on this 5dpi sample image - can't you just upluad the original file somewhere?

      WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free is easy to use imho

      colorful background.
      WhatsApp Image 2022-04-14 at 13.01.10.jpgWhatsApp Image 2022-04-14 at 13.01.10.jpg
      Last edited by tullio; 04-14-2022, 12:02 PM.

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      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2455

        #4
        Re: ricoh mpc 2050 - color scan problem -

        Still I can't really see how "even" the background is over the entire image - a bent scanner frame can cause problems like this or the CCD values have been resettet for some reason (you can compare with the data from birth sheet). Besides this the MPC2050 is pretty old so the scanner lamp might have lost too much of it's initial peak brightness.

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        • rthonpm
          Field Supervisor

          2,500+ Posts
          • Aug 2007
          • 2847

          #5
          Re: ricoh mpc 2050 - color scan problem -

          Have you tried cleaning the optics? There's likely enough of a film on them that the colour scan feature sees it as part of the image. Hold a flashlight up to the optics at an angle and you'll likely see a haze or film to clean off the mirrors.

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          • GIUBOSS
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2013
            • 1385

            #6
            Re: ricoh mpc 2050 - color scan problem -

            Printer and copy do not have the same calibration, did you do the calibration in the machine menu? , User tools, maintenance. Did you clean the laser?

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            • sandmanmac
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Feb 2009
              • 3973

              #7
              Re: ricoh mpc 2050 - color scan problem -

              Originally posted by Gift
              or the CCD values have been resettet for some reason (you can compare with the data from birth sheet). Besides this the MPC2050 is pretty old so the scanner lamp might have lost too much of it's initial peak brightness.
              100 % that there has been a memory clear performed or something like that and the settings are out of whack.
              Without the non-default sheet it may be tricky to get that back.

              And Mr. Tullio.......why not use that C2050 to scan a document and upload a PROPER PDF SAMPLE? I mean.... Seriously

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