User Codes with Printer Job Authentication "Simple Limitation"

[netsrvs]

I have a customer who would like to use user codes but have them not apply for a range of IP addresses. Anything sent from that specified range should print regardless if it authenticates or not. According to Ricoh and the manuals this is possible by turning on User Authentication > User Codes > Printer Job Authentication > Simple Limitation > Set the IP range.

For the life of me I cannot get this to work and have spent hours on it. I even tried anable Admin Authentication first then enabling codes (Ricoh's suggestion) but it is still denying jobs from the IP range specified.

Has anyone else tried this? BTW, this is not the same as Access Control Range which is completely different.

Savin model C5050
Ricoh MPC5000

[Cipher]

User code authentication is either enabled or disabled for a selected function, I've not seen any options to exclude a I.P range (not unless it's something new which is possible).

[netsrvs]

User code authentication is either enabled or disabled, I've not seen any options to exclude a I.P range (not unless it's something new which is possible).

It's definitely there in the newer models. Any model that has a color touchscreen should have it.

[Cipher]

Hmmm ok I'll try and take a look at this today if I get time.

[Jomama46]

I think it is limited to the RPCS driver. Do you have the newest one?

[netsrvs]

I tried that as well with the latest driver but no luck. If RPCS was the case then the whole concept would be pretty pointless.

"Limitation Range (IPv4) Enter a range for limiting unauthenticated print jobs from IPv4 addresses. You can set up to five ranges.
Any job sent from an IPv4 address within the range entered here is printed, regardless of whether or not it is authenticated. Any unauthenticated job sent from an IPv4 address outside the entered range is not printed.
Note

• This setting is only possible if [Printer Job Authentication] is set to "Simple (Limitation)"."

[Cipher]

Ok I spent a hour this afternoon trying various settings and I couldn't figure this one out either.

I used the PCL6 driver and I could get usercodes and basic username and password authentication setup and working no problem.
But the simple (limitation) that should allow a specified I.P range to bypass the need to authenticate does not appear to work.

The MFD would just reset the job and log a auth error everytime.

Pass

[netsrvs]

Pass

That actually makes me feel better! If it actually works this feature would be great.

[netsrvs]

Update: It does work on Savin B&W machines such as a 9050...like a charm. Still no such luck on a color machine though...

[Cipher]

I was testing it on a Savin C9025.

It wouldn't suprise me if it is a bug and that they fix it at some point with a firmware update.

[gary]

go to the computer click the icon of printer and click perfenrence. u can see on your right hand side below show out normal print change to lock print enter username and password.

go to machine press the printer button and press view lock print it will show your username,press the username and entre password it will print out. if you forget your password sorry lah the document u need can not print out lah.

[cobiray]

Selecting Simple (Limitation)
If you select [Simple (Limitation)], you can specify clients for which printer job authentication is not required.
Specify [Parallel Interface: Simple], [USB: Simple] and the IPv4 address range in which printer job authentication is not required of client. Specify this setting if you want to print using unauthenticated printer drivers or without any printer driver. Authentication is required for printing with non-specified devices.
If you select [Simple (Limitation)], you can print even with unauthenticated printer drivers or devices. Specify this setting if you want to print with a printer driver or device that cannot be identified by the device or if you do not require authentication for printing. However, note that, because the device does not require authentication in this case, it may be used by unauthorized users.

1. Press [Simple (Limitation)].

1. Press [Change].

1. Specify the range in which [Simple (Limitation)] is applied to "Printer Job Authentication".
   You can specify the IPv4 address range to which this setting is applied, and whether or not to apply the setting to the parallel and USB interfaces.

1. Press [Exit].

1. Press [OK].

1. Press [Exit].

1. Press the [User Tools/Counter] key.

I haven't tried this yet, but here's what was in the knowledge base.

[netsrvs]

And that is what does not work. I have access to TSC and all the knowledge bases as well. I have also escalated this to Ricoh who have no idea. Also, we have gotten this to work on a 90 series machine but it will not work on any color models.

[unisys12]

I know you took this picture from the knowledge base, but if I remember correctly, shouldn't "Printer:PC Control" be selected in the above image for this to work properly. Because that's actually what your trying to control, right?

I have run into problems before, like this, were the set up examples in the user manuals were wrong or just to plain complicated. Only after walking outside, beating my head on the concrete and coming back did I realize what was going on.

Anyway, just thinking out loud. And thanks to "netsrvs" for posting this topic, because I bet there are others that don't know about this feature. Which in the end my be a good thing, since it doesn't seem to work!!

[netsrvs]

shouldn't "Printer:PC Control" be selected in the above image for this to work properly.

The only problem with PC Control is that you aren't really limiting who can print. With that option it will automatically add user codes to the system as people enter them, leaving it completely up to the user.

I'm going to have to say it's a firmware problem at this point since it works on B&W 90 series machines. I have the C5050 & C3333 models configured identically but it will not work. The only difference of course is that we are limiting color instead of B&W.....perplexed!