[Error Code] Ricoh MP C2503 - E61 Cannot use this function

[Rework]

Hello fellows, today I tried to update the firmware (SD Card) of Ricoh MP C2503 but it failed with error code E61 - Cannot use this function.
I also tried to update online in service mode (806182 C) but doesn't work either.
What this code means? There is another way to update the firmware?

Operation panel looks like the image (Smart Operation Panel v1):

I downloaded the package file from TSRC:

The error code:


Thanks in advance.

[slimslob]

Re: Ricoh MP C2503 - E61 Cannot use this function

I Have a feeling that either you have not properly prepared the SD card for use or you are not doing the update correctly. The other possibility is that you either have a corrupt SD card or a corrupt download.

[UNICORNico]

Re: Ricoh MP C2503 - E61 Cannot use this function

Is the firmware update through the compiled "package", or individually?


Remember that the routes within the SD should be:
[Memory Drive]:/romdata/[firmware folder]/[firmware.fwu] already unzipped, for individuals.
[Memory Drive]:/package/[file.pkg]


What capacity is the SD?
It has happened to me that higher than 2GB the SD have given me a problem.

[GIUBOSS]

Re: Ricoh MP C2503 - E61 Cannot use this function

Hello fellows, today I tried to update the firmware (SD Card) of Ricoh MP C2503 but it failed with error code E61 - Cannot use this function.
I also tried to update online in service mode (806182 C) but doesn't work either.
What this code means? There is another way to update the firmware?

Operation panel looks like the image (Smart Operation Panel v1):

I downloaded the package file from TSRC:

The error code:


Thanks in advance.

Version 03 should not have the smart panel that I have seen from 04 onwards ...

[Debs1964]

Re: Ricoh MP C2503 - E61 Cannot use this function

Try updating it using the .fwu files in a romdata folder, I came across several 03s that didn't like the package firmware

[Gift]

Re: Ricoh MP C2503 - E61 Cannot use this function

Try updating it using the .fwu files in a romdata folder, I came across several 03s that didn't like the package firmware

.....agree, if the firmware is too old the machine won't handle a package at all, so either you start with the fwu or rfu method.

[ridgemill]

Re: Ricoh MP C2503 - E61 Cannot use this function

If the package file isn't working, you can instead unzip the pkg file using 7zip.

With 7zip installed, right click the pkg and extract, ignore the warning messages.
You will get a tgz file, do the same and extract, to get a tar file.

Extract the tar file to get the individual fwu files (and also zip files for the SOP screens).

Update the old fashioned way, and you should be good to go, unless the download is corrupt or for the wrong model.

[sandmanmac]

Re: Ricoh MP C2503 - E61 Cannot use this function

Version 03 should not have the smart panel that I have seen from 04 onwards ...

SOP is/ was optional on '03 series.

But is the poster using the correct F/W for machines equipped with the SOP

[Rework]

Re: Ricoh MP C2503 - E61 Cannot use this function

I Have a feeling that either you have not properly prepared the SD card for use or you are not doing the update correctly. The other possibility is that you either have a corrupt SD card or a corrupt download.

Its a FAT32 1GB SD Card. I did as the manual said: Drop package folder on root of SD Card, .pkg file inside. After I turned off the printer, inserted on the second SD Card slot (on the back side), then turned on again. Maybe the download could be corrupted, but Winrar wouldn't warn me when extracting?

Is the firmware update through the compiled "package", or individually?
Remember that the routes within the SD should be:
[Memory Drive]:/romdata/[firmware folder]/[firmware.fwu] already unzipped, for individuals.
[Memory Drive]:/package/[file.pkg]
What capacity is the SD?
It has happened to me that higher than 2GB the SD have given me a problem.

Was updated as package file.


I did like this


1GB FAT32

Version 03 should not have the smart panel that I have seen from 04 onwards ...

Yeah I noticed it's a uncommon version of Android and most of our 03 only have normal op

Try updating it using the .fwu files in a romdata folder, I came across several 03s that didn't like the package firmware

Ok I will try, ty for the tip

.....agree, if the firmware is too old the machine won't handle a package at all, so either you start with the fwu or rfu method.

Ok thanks!

If the package file isn't working, you can instead unzip the pkg file using 7zip.

With 7zip installed, right click the pkg and extract, ignore the warning messages.
You will get a tgz file, do the same and extract, to get a tar file.

Extract the tar file to get the individual fwu files (and also zip files for the SOP screens).

Update the old fashioned way, and you should be good to go, unless the download is corrupt or for the wrong model.

Ok thank you all for the tips, I'm gonna try and get you updated

[sandmanmac]

Re: Ricoh MP C2503 - E61 Cannot use this function

It's unusual. Seems you're doing everything correct.
I've personally never had any luck updating the firmware in SP mode on any models that didn't come with a standard SOP.
If it continues to fail, then You could also try the Firmware update tool and see if that works

[mikadonovan]

Re: Ricoh MP C2503 - E61 Cannot use this function

Here is a link to the Ricoh approved SD card formatter. Maybe it will help. Sounds like you may have the wrong firmware. E61-

The module ID for the package firmware update is incorrect

SD Memory Card Formatter for Windows Download | SD Association

[DRichard]

Re: Ricoh MP C2503 - E61 Cannot use this function

Version 03 should not have the smart panel that I have seen from 04 onwards ...

SOP was installed as an optional feature on these if memory serves...(?)

[sandmanmac]

Re: Ricoh MP C2503 - E61 Cannot use this function

E61-

The module ID for the package firmware update is incorrect

I think you're right Mika!
I missed that.
While I don't have access to TSRC to look up stuff.
I do have the PKG F/W for that model and just checked it. Mine is D1775583

[slimslob]

Re: Ricoh MP C2503 - E61 Cannot use this function

Version 03 should not have the smart panel that I have seen from 04 onwards ...

The SOP was an option for both the 03 color models and the 54 B/W models. It was not yet ready for release when the initial 03 color models were first released so the installation procedures were not included in the service manual. A separate installation manual was issued for the SOP, rfg059499 on rfg-esource. That manual has been updated at least twice due to errors in the procedure. The installations for the 03 color models is also in the service manual for the C2003/C2503. With the first SOP that I installed I has to call tech support due to the differences between the D148 manual and the D178 manual, D178 manual I had did not mention firmware. From what I remember, there are a couple of firmware modules that have to be at a certain level first before the Package firmware can be installed, though since you are working on a C2503 it should be at the correct level.

[slimslob]

Re: Ricoh MP C2503 - E61 Cannot use this function

I think you're right Mika!
I missed that.
While I don't have access to TSRC to look up stuff.
I do have the PKG F/W for that model and just checked it. Mine is D1775583

I wonder if the D1765582T he mentioned is actually for the normal panel? I too no longer have access to TSRC so can't check.