Ricoh Firmware Update Tool - Processing Status: Error

[lurker1652]

[slimslob]

Re: Ricoh Firmware Update Tool - Processing Status: Error

There have been a bunch of Update Tool failures lately on entry level models. Read some of the other threads in both Ricoh forums.

[lurker1652]

Re: Ricoh Firmware Update Tool - Processing Status: Error

There have been a bunch of Update Tool failures lately on entry level models. Read some of the other threads in both Ricoh forums.

After power cycling the printer, I'm stuck at 99% of a new attempt of upgrade (1 hour and counting)

[slimslob]

Re: Ricoh Firmware Update Tool - Processing Status: Error

After power cycling the printer, I'm stuck at 99% of a new attempt of upgrade (1 hour and counting)

There are recovery procedures in other recent posts. If you have the time to wait an hour, you have the time to search the Ricoh forums.

[copier tech]

Re: Ricoh Firmware Update Tool - Processing Status: Error

After power cycling the printer, I'm stuck at 99% of a new attempt of upgrade (1 hour and counting)

[lurker1652]

Re: Ricoh Firmware Update Tool - Processing Status: Error

You’ll find its easier & safer to update the old way via SD card.

You can also update the apps too which you can’t with the tool.

the tool uses rfu files, which have different extension of what romdata (fwu) uses. Are there interchangeable?

[slimslob]

Re: Ricoh Firmware Update Tool - Processing Status: Error

the tool uses rwu files, which have different extension of what romdata (fwu) uses. Are there interchangeable?

NO!!! But you can push them to the MFP from WIM, one file at a time. There is at least one other method that I have seen quoted recently but have never used it. See post #7 in this thread: https://www.copytechnet.com/forums/r...7=#post2151686

[lurker1652]

Re: Ricoh Firmware Update Tool - Processing Status: Error

NO!!! But you can push them to the MFP from WIM, one file at a time. There is at least one other method that I have seen quoted recently but have never used it. See post #7 in this thread: https://www.copytechnet.com/forums/r...7=#post2151686

Interestingly enough, I managed to reproduce the printer hung status pushing the first file through WIM using web upload.

[mikadonovan]

Re: Ricoh Firmware Update Tool - Processing Status: Error

If any type of custom firmware is currently loaded on the machine, the RFUT will not work right.

[anothertech]

Re: Ricoh Firmware Update Tool - Processing Status: Error

Interestingly enough, I managed to reproduce the printer hung status pushing the first file through WIM using web upload.

Did you get the machine working, or is it down?

[lurker1652]

Re: Ricoh Firmware Update Tool - Processing Status: Error

Did you get the machine working, or is it down?

Had to power cycle the printer, then it came back. Update did not succeed though. Same behaviuor trying to use the Ricoh Update Tool and just going through the Web Interfase, so probably is a printer or firmware thing, not a tool thing.

[lurker1652]

Re: Ricoh Firmware Update Tool - Processing Status: Error

If any type of custom firmware is currently loaded on the machine, the RFUT will not work right.

How to I identify an "offending"/custom firmware?

[mikadonovan]

Re: Ricoh Firmware Update Tool - Processing Status: Error

How to I identify an "offending"/custom firmware?

It's been my experience that custom modules begin with the letter "C". There may be more, I don't know for sure.

[anothertech]

Re: Ricoh Firmware Update Tool - Processing Status: Error

Post a list of your current firmware, someone will spot the custom firmware.

Try using the SD card method, update one firmware at a time until it fails, then you'll know which one is giving you a problem.

[KenB]

Re: Ricoh Firmware Update Tool - Processing Status: Error

That happens a lot with used machines; you have no idea what their pedigree is.

Rarely, if ever, does custom firmware ever get replaced with a production version at the end of a lease, or when the machine is sold outright.