Customer said bypass was pulling multiple sheets through. I did not witness it because printer was off and had to clear a piece of plastic out customer dropped into copier. I replaced the upper and separation of pf pulleys. Upon testing noticed lead-in pulley stays in down position??? When bypass pulleys start they turned in reverse kicking all paper backwards??? I removed separation of pulley and after lifting leadin pf pulley paper can be fed through but only one sheet at a time. Are there two separate problems with the bypass as to why lead-in pf pulley stays in down position and why with separation pulley in place pf pulleys rotate in reverse??? Thanks!!!
Ricoh Aficio spc811dn
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Re: Ricoh Aficio spc811dn
Customer said bypass was pulling multiple sheets through. I did not witness it because printer was off and had to clear a piece of plastic out customer dropped into copier. I replaced the upper and separation of pf pulleys. Upon testing noticed lead-in pulley stays in down position??? When bypass pulleys start they turned in reverse kicking all paper backwards??? I removed separation of pulley and after lifting leadin pf pulley paper can be fed through but only one sheet at a time. Are there two separate problems with the bypass as to why lead-in pf pulley stays in down position and why with separation pulley in place pf pulleys rotate in reverse??? Thanks!!!
Check the magnet that drives the take-off roller if it comes back to rest, you may have the torque limiter that is damaged (rarely), replace the 3 rubber rollers, also check the back of the duplex. 1.Open the right door.
2. Right door rear cover to access the magnetic clutch and one-way gear (to be cleaned and lubricated with a little silicone grease). -
Re: Ricoh Aficio spc811dn
Customer said bypass was pulling multiple sheets through. I did not witness it because printer was off and had to clear a piece of plastic out customer dropped into copier. I replaced the upper and separation of pf pulleys. Upon testing noticed lead-in pulley stays in down position??? When bypass pulleys start they turned in reverse kicking all paper backwards??? I removed separation of pulley and after lifting leadin pf pulley paper can be fed through but only one sheet at a time. Are there two separate problems with the bypass as to why lead-in pf pulley stays in down position and why with separation pulley in place pf pulleys rotate in reverse??? Thanks!!!Comment
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