Ricoh Mp 9000

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  • antoney suresh das
    Trusted Tech

    100+ Posts
    • May 2011
    • 103
    #1

    Ricoh Mp 9000

    Hi Every one on the Forum,
    I need help from you guys .From one of my customers i got a call that the machine was not booting just a please wait
    screen. On inspecting the machine I found that one of the HDD was making some humming noise i disconnected
    that particular HDD the machine booted but the duplex option is not available. I then replaced 2 HDD of same capacity
    and make but the duplex option is still not available .The HDD cannot be detected by the machine .
    Can some one please suggest how do i go about from here.
    Regards
    Tags: duplex, hdd, make, option
    • UNICORNico
      Trusted Tech

      250+ Posts
      • May 2018
      • 308
      #2
      Re: Ricoh Mp 9000

      Originally posted by antoney suresh das
      Hi Every one on the Forum,
      I need help from you guys .From one of my customers i got a call that the machine was not booting just a please wait
      screen. On inspecting the machine I found that one of the HDD was making some humming noise i disconnected
      that particular HDD the machine booted but the duplex option is not available. I then replaced 2 HDD of same capacity
      and make but the duplex option is still not available .The HDD cannot be detected by the machine .
      Can some one please suggest how do i go about from here.
      Regards
      Have you performed the previous change/replace steps so that the machine can operate with the new HDD?
      "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

        Comment

        • antoney suresh das
          Trusted Tech

          100+ Posts
          • May 2011
          • 103
          #3
          Re: Ricoh Mp 9000

          hi,
          thanks for response can you please elaborate

            Comment

            • UNICORNico
              Trusted Tech

              250+ Posts
              • May 2018
              • 308
              #4
              Re: Ricoh Mp 9000

              Originally posted by antoney suresh das
              hi,
              thanks for response can you please elaborate
              If you are an authorized technician, you will have the corresponding manuals to solve this incident. Otherwise, contact one.
              "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37047
                  #5
                  Re: Ricoh Mp 9000

                  Originally posted by antoney suresh das
                  Hi Every one on the Forum,
                  I need help from you guys .From one of my customers i got a call that the machine was not booting just a please wait
                  screen. On inspecting the machine I found that one of the HDD was making some humming noise i disconnected
                  that particular HDD the machine booted but the duplex option is not available. I then replaced 2 HDD of same capacity
                  and make but the duplex option is still not available .The HDD cannot be detected by the machine .
                  Can some one please suggest how do i go about from here.
                  Regards
                  The 2 HDD on a MP 9000 must be a matched set and replace as such. Both replacement drives must be "NEW' and completely not formatted in any way at all. If either of the drives has been written to by any other system, the 9000 will not recognized and format them.

                    Comment

                    • Codex
                      Senior Tech

                      500+ Posts
                      • May 2008
                      • 694
                      #6
                      Re: Ricoh Mp 9000

                      Hello

                      Try to swap the HDD's, worked for me sometimes, i experienced that you have to change both discs as a set, happened to me a few years ago, they have to be exact the same
                      Memento Audere Semper

                        Comment

                        • luca72
                          Field Supervisor

                          1,000+ Posts
                          • Oct 2017
                          • 1710
                          #7
                          Re: Ricoh Mp 9000

                          Originally posted by slimslob
                          The 2 HDD on a MP 9000 must be a matched set and replace as such. Both replacement drives must be "NEW' and completely not formatted in any way at all. If either of the drives has been written to by any other system, the 9000 will not recognized and format them.
                          like mpc3500 two disk! double ball's break!...he can try to connect the two hdd to pc and make low-level format with old pc bios, or some utility
                          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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