Ricoh MPC3003 Copy Problem

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  • johnCfu
    Technician
    • Mar 2020
    • 15

    #1

    Ricoh MPC3003 Copy Problem

    Hi
    I have a ricoh mpc3003 with an amazing problem. When i print a counter the counter perfect with vivid black.
    But when i make a copy of it, its faded grey. I replaced transfer belt, Fuser, drum and also cleaned the mirrors inside the scanner.
    Anyone having an idea of what to do next..?

    Thanks in advance
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1705

    #2
    Re: Ricoh MPC3003 Copy Problem

    Originally posted by johnCfu
    Hi
    I have a ricoh mpc3003 with an amazing problem. When i print a counter the counter perfect with vivid black.
    But when i make a copy of it, its faded grey. I replaced transfer belt, Fuser, drum and also cleaned the mirrors inside the scanner.
    Anyone having an idea of what to do next..?

    Thanks in advance
    if you have clean well all mirror and glass, run a calibration routine from user tools, check if the client dont have changed default settings in copy application, you can reset this from sp-801-copy application (only copy!!!)
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

    Comment

    • StephenB
      Trusted Tech

      100+ Posts
      • Aug 2015
      • 238

      #3
      Re: Ricoh MPC3003 Copy Problem

      OEM Toner ? Did you change developer section along with drum ? Did you perform maintenance in user tools (prints and scan adjustments) Do prints, from computer, print solid ?
      Was this your original problem or did this occur after replacing a component ?

      This is either an image creation issue (drum, dev, charge etc) or a copy (scan) problem.

      Comment

      • DRichard
        Trusted Tech

        250+ Posts
        • May 2008
        • 482

        #4
        Re: Ricoh MPC3003 Copy Problem

        Originally posted by johnCfu
        Hi
        I have a ricoh mpc3003 with an amazing problem. When i print a counter the counter perfect with vivid black.
        But when i make a copy of it, its faded grey. I replaced transfer belt, Fuser, drum and also cleaned the mirrors inside the scanner.
        Anyone having an idea of what to do next..?

        Thanks in advance
        Laser glass dusted?
        "Enjoy every sandwich."

        -- Warren Zevon

        Comment

        • Crowfeather
          Printer firmware is !&$!

          100+ Posts
          • Mar 2021
          • 127

          #5
          Re: Ricoh MPC3003 Copy Problem

          If you are printing and its perfect, and issue only occurs on copying then the problem is with your scanner, surely?

          They use all the same components and the perfect print indicates the mechanics and electronics on printing is fine.

          Scanning will always be lighter than the original. You can do calibrations on the device to improve quality, there are also some settings that can be changed.

          Do you find that if you scan and then print the scanned image it is also a grey rather than a black?

          Comment

          • davel
            Technician

            1,000+ Posts
            • Oct 2011
            • 1089

            #6
            Re: Ricoh MPC3003 Copy Problem

            Clean the entire optics again properly. Why replace fuser and transfer belt?

            Comment

            • johnCfu
              Technician
              • Mar 2020
              • 15

              #7
              Re: Ricoh MPC3003 Copy Problem

              Originally posted by DRichard
              Laser glass dusted?
              everything cleaned up twice glass, laser the entire scan area

              Comment

              • johnCfu
                Technician
                • Mar 2020
                • 15

                #8
                Re: Ricoh MPC3003 Copy Problem

                Originally posted by davel
                Clean the entire optics again properly. Why replace fuser and transfer belt?
                Already cleaned twice, i changed them just in case.

                Comment

                • johnCfu
                  Technician
                  • Mar 2020
                  • 15

                  #9
                  Re: Ricoh MPC3003 Copy Problem

                  Originally posted by luca72
                  if you have clean well all mirror and glass, run a calibration routine from user tools, check if the client dont have changed default settings in copy application, you can reset this from sp-801-copy application (only copy!!!)
                  i did the calibrations and its a quite better but not good as a another 3003 that i have next to it.

                  Comment

                  • luca72
                    Field Supervisor

                    1,000+ Posts
                    • Oct 2017
                    • 1705

                    #10
                    Re: Ricoh MPC3003 Copy Problem

                    Originally posted by johnCfu
                    i did the calibrations and its a quite better but not good as a another 3003 that i have next to it.
                    try to update the firmware, and immediately after re-run calibration, anyway could be also the leaky reading sensor...its happen

                    you can try also sp801 scanner, and after copy (not engine, or clear all!!!) keep address book, etc, backup first
                    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                    Comment

                    • TonerMunkeh
                      Professional Moron

                      2,500+ Posts
                      • Apr 2008
                      • 3865

                      #11
                      Re: Ricoh MPC3003 Copy Problem

                      Swap the K PCDU between them, see if the fault follows it. Could be the dev is a bit tired.
                      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                      Hit it.

                      Comment

                      • tonerhead
                        Senior Tech

                        500+ Posts
                        • Sep 2009
                        • 582

                        #12
                        Re: Ricoh MPC3003 Copy Problem

                        Which is better? Copying through feeder or laying on platen glass? Is one acceptable and the other not? Have you tried copying an exposure chart of some sort? Copying the printed out counter page is not a good way to trouble shoot. Have you printed something other than count sheet and something in color?

                        I would tend to lean towards optics like the white plate balance. Are the mirrors ok? Not dislodged? SP4603 might be something to check into.
                        I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


                        Especially when it comes to sex

                        Comment

                        • jermyth
                          Riso dude

                          250+ Posts
                          • Mar 2011
                          • 437

                          #13
                          Re: Ricoh MPC3003 Copy Problem

                          Check to make sure you have the grounding plate/cover on the back of the PCDU. I had similar problems with a 2503 to had lost its cover. Black prints were dark, copies were a little light.
                          Good luck.

                          Comment

                          • MIGUELMARCHENA
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • Feb 2018
                            • 185

                            #14
                            Re: Ricoh MPC3003 Copy Problem

                            turn off the machine
                            remove the glass and put a white sheet on top in such a way that when you turn on the machine again, the lamp reads the white of that sheet... put the glass back and try...

                            Comment

                            • Debs1964
                              Service Manager

                              1,000+ Posts
                              • Oct 2010
                              • 1687

                              #15
                              Re: Ricoh MPC3003 Copy Problem

                              Originally posted by luca72
                              if you have clean well all mirror and glass, run a calibration routine from user tools, check if the client dont have changed default settings in copy application, you can reset this from sp-801-copy application (only copy!!!)
                              +1
                              Perform SP5-801-006 memory clear for copier application
                              There are 10 types of people in this world, those who understand binary maths and those who don't

                              Comment

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