mpc307 waste toner

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  • AMS
    Technician

    50+ Posts
    • Jun 2017
    • 73
    #1

    mpc307 waste toner

    I have one the says waste toner almost full to call service. I replaced the disposal tank but the message does not clear. I reset the pm counters. Cleaned the sensor. I blocked the sensor with paper and it did not read full. I am not sure if it says full right away or after a few copies. I am guessing it says near full by a copy count. Any suggestions would be welcome before I change out the sensor and update firmware. I never have had this problem before. Thanks
    Tags: copy, full, sensor, toner, waste
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37494
      #2
      Re: mpc307 waste toner

      It could be a defective waste toner bottle set switch.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8145
          #3
          Re: mpc307 waste toner

          Originally posted by AMS
          I have one the says waste toner almost full to call service. I replaced the disposal tank but the message does not clear. I reset the pm counters. Cleaned the sensor. I blocked the sensor with paper and it did not read full. I am not sure if it says full right away or after a few copies. I am guessing it says near full by a copy count. Any suggestions would be welcome before I change out the sensor and update firmware. I never have had this problem before. Thanks

          Check the waste toner full sensor operation using input check in SP mode.

          Also seen the flag knocked off the bottle or packing tape still attached.

          K7458.wh.jpg
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk
          ​

            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3865
              #4
              Re: mpc307 waste toner

              You have to do 3701 for the waste tank to make the message go away. More Griffin stupidity.
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8145
                  #5
                  Re: mpc307 waste toner

                  Originally posted by TonerMunkeh
                  You have to do 3701 for the waste tank to make the message go away. More Griffin stupidity.
                  The waste toner is a consumable item the customer can not use an SP mode to reset!.
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk
                  ​

                    Comment

                    • AMS
                      Technician

                      50+ Posts
                      • Jun 2017
                      • 73
                      #6
                      Re: mpc307 waste toner

                      went back and updated firmware and replaced sensor and it took care of it. I did both at the same call so I am not sure which one actually fixed it. I am just happy it finally reset.

                        Comment

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