SC899-00 abomination.

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  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37047

    #16
    Re: SC899-00 abomination.

    Originally posted by Abderrahman mahir
    [QUOTE = soaponarope؛ 2264269] مثل معظم الناس هنا ، ربما تكون قد سئمت وتعبت من كود SC899-00 على آلات ريكو بسبب مهمة طباعة. هل هناك طريقة لإيقاف هذا ووجود شيء آخر يحدث مثل تقرير خطأ أو حذف مهمة بسيطة دون إيقاف تشغيل الجهاز؟ لا يوجد مصنع آخر لديه هذا السبب مثل الخراب الذي يحدثه مع ريكو وقد استمر لسنوات وسنوات. بالتأكيد هناك طريقة؟ ساعدني من فضلك ، أنا قريب من الحافة .... [/ QUOTE]
    NO, what we are fucking tired of are inconsiderate assholes who don't translate their post to English.

    Comment

    • Abderrahman mahir
      Junior Member
      • May 2021
      • 2

      #17
      Re: SC899-00 abomination.

      Hello, enter SP 5832-007 and 8 execute execute, exit, turn off the machine and turn it on. You are the problem

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1757

        #18
        Re: SC899-00 abomination.

        Originally posted by Abderrahman mahir
        Hello, enter SP 5832-007 and 8 execute execute, exit, turn off the machine and turn it on. You are the problem
        What does that do?

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37047

          #19
          Re: SC899-00 abomination.

          Originally posted by anothertech
          What does that do?
          It format the Received Mail portion of the HDD.

          Comment

          • Gift
            Service Manager

            1,000+ Posts
            • Mar 2011
            • 2455

            #20
            Re: SC899-00 abomination.

            This might help with HDD SC Codes sometimes (without loosing adress book data) but won't prevent SC899 due to "crap drivers/wsd".

            Comment

            • mrwho
              Major Asshole!

              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 4299

              #21
              Re: SC899-00 abomination.

              Originally posted by copier tech
              I have always used these settings to disable WSD with good results however it seems Win 11 still automatically installs a Printer on WSD.

              [ATTACH=CONFIG]55806[/ATTACH]

              I wonder if there is an SP setting to totally disable it ?
              Don't know if this counts as "grave digging" - I assume it doesn't, because it's still an ongoing issue.

              I also have a couple of customers whose Windows 11 computers also keep on "discovering" WSD Ricoh printers even with WSD turned off.

              Anyone found anything since this post that solves this?

              Cheers.
              ' "But the salesman said . . ." The salesman's an asshole!'
              Mascan42

              'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

              Ibid

              I'm just an ex-tech lurking around and spreading disinformation!

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37047

                #22
                Re: SC899-00 abomination.

                Originally posted by mrwho
                Don't know if this counts as "grave digging" - I assume it doesn't, because it's still an ongoing issue.

                I also have a couple of customers whose Windows 11 computers also keep on "discovering" WSD Ricoh printers even with WSD turned off.

                Anyone found anything since this post that solves this?

                Cheers.
                More than likely Windows is merely discovering "a printer" and when it does, it automatically assigns it to the WSD printer port and the Ricoh Type driver, or what ever is the printer make. This is the result of Network Discovery being turned ON.

                This link should help. FYI, Cloudflare is the server cloud that Windows ElevenForum is located on. Attention Required! | Cloudflare

                Comment

                • halloman56
                  Junior Member
                  • Mar 2021
                  • 9

                  #23
                  Re: SC899-00 abomination.

                  Originally posted by soaponarope
                  Like most on here, you are probably sick and tired of the SC899-00 code on the Ricoh machines caused by a print job. Is there a way of stopping this and having something else occur like an error report or a simple job deletion without the machine shutting down? No other manufacturer has this cause aything like the havoc it does with Ricoh and it has gone on for years and years. Surely there is a way? Help me please, I am close to the edge....
                  I have just witnessed that on already 10 machines, just updated FW and everything works fine. Mostly the MPC3003 and few IMC these seem to have that problem. Soon as Ethernet cable was out it worked and soon as it’s plugged in then send print jobs then it starts to freak out, and no matter windows, iOS, macOS, just from printjob, even when printjob isn’t present still would splash it out.

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 8119

                    #24
                    Re: SC899-00 abomination.

                    Originally posted by mrwho
                    Don't know if this counts as "grave digging" - I assume it doesn't, because it's still an ongoing issue.

                    I also have a couple of customers whose Windows 11 computers also keep on "discovering" WSD Ricoh printers even with WSD turned off.

                    Anyone found anything since this post that solves this?

                    Cheers.

                    No I don't class this as 'grave digging' others might. It's important to keep ongoing issues like this in the open.

                    I have found that by executing SP 5801-008 Printer memory & -011 NCS Network this will delete the offending job.
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    ​

                    Comment

                    • Tony in Oz
                      Technician
                      • Dec 2021
                      • 13

                      #25
                      Re: SC899-00 abomination.

                      I turn off the WSD functions in the web interface
                      Stops windows from setting up WSD + ricoh Class Drivers

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 37047

                        #26
                        Re: SC899-00 abomination.

                        Originally posted by Tony in Oz
                        I turn off the WSD functions in the web interface
                        Stops windows from setting up WSD + ricoh Class Drivers
                        mrwho said he had actually done that already

                        Comment

                        • ridgemill
                          Trusted Tech

                          100+ Posts
                          • Sep 2017
                          • 180

                          #27
                          Re: SC899-00 abomination.

                          Originally posted by mrwho
                          Don't know if this counts as "grave digging" - I assume it doesn't, because it's still an ongoing issue.

                          I also have a couple of customers whose Windows 11 computers also keep on "discovering" WSD Ricoh printers even with WSD turned off.

                          Anyone found anything since this post that solves this?

                          Cheers.
                          I do not know if this will help you, but via the Ricoh UK Tech forum:

                          Disabling WSD - Device/ Printer /Scanner prevents these functions from being used with the WSD protocol. It does not prevent it from being discovered.
                          To prevent the MFD being discovered and set up on hosts that use WSD you can also disable:

                          SSDP UDP:1900 via Web Image Monitor/ telnet / Device Manager NX
                          (Device discovery using UPnP from Windows cannot be used.)

                          WS-Discovery UDP/TCP: 3702 via telnet / Remote Communication Gate S
                          (WSD (Device, Printer, Scanner) search function cannot be used.)

                          [T]elnet command to disable is: set wsdev down


                          To view the WSD config the command is: show ws-mfp

                          Comment

                          • brodiescomics
                            Technician
                            • Mar 2012
                            • 31

                            #28
                            Re: SC899-00 abomination.

                            Originally posted by slimslob
                            mrwho said he had actually done that already
                            Disable IPP Port 631 - It kills Airprint, but will also kill the auto-installation of IPP Port

                            Comment

                            • kleankopy
                              Trusted Tech

                              100+ Posts
                              • Feb 2016
                              • 114

                              #29
                              Re: SC899-00 abomination.

                              Originally posted by brodiescomics
                              Disable IPP Port 631 - It kills Airprint, but will also kill the auto-installation of IPP Port
                              That is what we are doing now on all new installs and service calls. Only keeping IIP on if they use Airprint.

                              Comment

                              • twalker
                                Junior Member
                                • Aug 2017
                                • 7

                                #30
                                Re: SC899-00 abomination.

                                I attended a Ricoh Teams tech meeting recently, and they said that there is firmware to address the 899 codes. The problem is with IPP printing protocol. they specifically mentioned Windows 11 but I know that Macs, Iphones and I think even chrombooks use IPP. My standard procedure for 899 codes is to unplug the ethernet cable, update the firmware to the latest, web browse the copier with my laptop to turn off Airprint, WSD, IPP, & Bonjour. I then turn on user codes, then plug the copier back into customer's network to let the "bad" print job clear out. After I watch the data light stop blinking, I turn user codes back off and re-enable the protocols. that flushes out the bad job without having to visit every computer or device on the network to search for the offending device.

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