ricoh mp 2852sp - blocked

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  • tullio
    Trusted Tech
    • Feb 2012
    • 268

    #1

    ricoh mp 2852sp - blocked

    ricoh mp2852sp blocked . the sheet is not there. unplugged, same problem. help thanks.


    WhatsApp Image 2022-12-19 at 21.11.40.jpg WhatsApp Image 2022-12-19 at 21.11.41.jpg remove paper from tray one
    Attached Files
  • copyaction
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2007
    • 985

    #2
    Re: ricoh mp 2852sp - blocked

    Look at the area where the paper just exits from the machine. You should see a small black plastic arm. Make sure it has not become stuck in the up position or knocked out of place.

    Comment

    • tullio
      Trusted Tech
      • Feb 2012
      • 268

      #3
      Re: ricoh mp 2852sp - blocked

      [QUOTE=copyaction;2273385] Osserva l'area in cui la carta esce appena dalla macchina. Dovresti vedere un piccolo braccio di plastica nera. Assicurati che non si sia incastrato nella posizione sollevata o sia fuori posto. [/CITAZIONE]

      done. same problem.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37360

        #4
        Re: ricoh mp 2852sp - blocked

        You post does not mention what the jam code, Jxxx, and you pictures are of very bad quality. That makes it almost impossible to determine exactly what the problem is with your machine.

        Comment

        • copyaction
          Senior Tech

          Site Contributor
          500+ Posts
          • Oct 2007
          • 985

          #5
          Re: ricoh mp 2852sp - blocked

          Originally posted by slimslob
          You post does not mention what the jam code, Jxxx, and you pictures are of very bad quality. That makes it almost impossible to determine exactly what the problem is with your machine.
          Yes those pictures are unreadable.

          Comment

          • KeviM
            Trusted Tech

            250+ Posts
            • Oct 2019
            • 324

            #6
            Re: ricoh mp 2852sp - blocked

            Originally posted by tullio
            ricoh mp2852sp blocked . the sheet is not there. unplugged, same problem. help thanks.


            [ATTACH=CONFIG]55954[/ATTACH] [ATTACH=CONFIG]55955[/ATTACH] remove paper from tray one
            1} Agreed with Slimslob and the other engineers, your pictures are really unclear. If we can't see anything it makes it difficult for us to help you
            2) From your description :
            Copyaction is correct, check for the small black arm. Make sure its out and can freely move up and down.
            3) if you remove the small front white and black cover (about 6 inches by 6 inches) where the paper comes out you will be able to see where the end of that arm makes a sensor. Next to that sensor is another identical sensor. As a temporary measure you can swap to 2 sensors. This should help resolve the issue and give you time to order some new sensors.

            All the best friend

            Comment

            • tullio
              Trusted Tech
              • Feb 2012
              • 268

              #7
              Re: ricoh mp 2852sp - blocked

              Thanks, I fixed it. it was the sensor. thank you.

              Comment

              • luca72
                Field Supervisor

                1,000+ Posts
                • Oct 2017
                • 1745

                #8
                Re: ricoh mp 2852sp - blocked

                Originally posted by copyaction
                Yes those pictures are unreadable.
                unfortunately, our friend Tullio, as a photographer is a landslide .... maybe he does it on purpose to make us commit more ... LOL
                "I'll be back"

                Comment

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