MP C3003 black streaks appeared and went away for uknown reason
Hey folks!
One particular machine has weird problem, customer reported a problem, but in the time I got there the problem resolved itself?
I'll post a picture, and try to explain as best as I can.
So the customer states a problem with provided picture. I got there and the problem was gone, another person had a job with circa 400 color pages and everything went fine, no streaks, nice contrast etc. I would say it was a perfect copy.
Machine has 200k Mono / 210k Color
So yeah, weird problem but I couldn't resolve why that thing happened. At this time, everything just works and its perfect. Fuser sleeve looks okay, silicone roller looks normal, belt unit is fine, not even showing signs of tearing or streaks, color saturation is nice so I presume devs are fine, didn't bother opening drum units, drums also seem okay, they are a bit rough but that doesn't matter. Not sure where to look because I can't replicate the problem, and those ones are the hardest ones.
IMG-e06642d842e523946a28c6ab98cbe798-V.jpg
So yeah, please help with this, at the time I'm clueless, don't know what to look for or where to find it.
In my defense, that particular customer is a bit daft, one time he reported a problem that "printer prints triangles and margines are off" which in fact was wrongly placed paper inside the paper tray, those paper side limiters were set at A3 instead of A4 and there was a few milimiters gap between the right edge of the tray and where paper was put. Point I was making is that there are maybe some "dumb solution" which have fixed this issue which I couldn't figure out, maybe there's some simple and stupid solutions.
Thanks in advance!
One particular machine has weird problem, customer reported a problem, but in the time I got there the problem resolved itself?
I'll post a picture, and try to explain as best as I can.
So the customer states a problem with provided picture. I got there and the problem was gone, another person had a job with circa 400 color pages and everything went fine, no streaks, nice contrast etc. I would say it was a perfect copy.
Machine has 200k Mono / 210k Color
So yeah, weird problem but I couldn't resolve why that thing happened. At this time, everything just works and its perfect. Fuser sleeve looks okay, silicone roller looks normal, belt unit is fine, not even showing signs of tearing or streaks, color saturation is nice so I presume devs are fine, didn't bother opening drum units, drums also seem okay, they are a bit rough but that doesn't matter. Not sure where to look because I can't replicate the problem, and those ones are the hardest ones.
IMG-e06642d842e523946a28c6ab98cbe798-V.jpg
So yeah, please help with this, at the time I'm clueless, don't know what to look for or where to find it.
In my defense, that particular customer is a bit daft, one time he reported a problem that "printer prints triangles and margines are off" which in fact was wrongly placed paper inside the paper tray, those paper side limiters were set at A3 instead of A4 and there was a few milimiters gap between the right edge of the tray and where paper was put. Point I was making is that there are maybe some "dumb solution" which have fixed this issue which I couldn't figure out, maybe there's some simple and stupid solutions.
Thanks in advance!
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