ricoh mp 3003sp - error jam tray 2

[tullio]

Qualcuno l'ha visto prima, la macchina non prova nemmeno ad alimentare la carta?

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Hi all, I have a problematic car. Tray 2 set to thickness 1 has started jamming loads, albeit somewhat intermittently. It won't feed the paper, so I replaced the feed tires, but it still won't feed the paper. Pulled out tray 1 to look and the tray pulls the paper up fine all the way to the feed, but when I do a copy/print the feed doesn't even turn, just beeps for the paper jam. I came back with the updated firmware, replaced the entire power unit and the power motor section behind it. I thought everything was fine but they called this morning saying they still do. Jam log is Tray 2: On
The only thing I can think of now is the little board, bottom right of the machine, that the feed motors connect to. Other than that, I don't know what to do. The other trays are fine, I moved it to tray 3 and it feeds fine. All other sensors etc. they are clean and good.
Has anyone seen this before, the machine doesn't even try to feed the paper?

[slimslob]

Re: ricoh mp 3003sp - error jam tray 2

You may have a tray lift problem.

[Popolopo]

Re: ricoh mp 3003sp - error jam tray 2

Try remove tray 1, and see whether paper in tray 2 lift up. If it doesn't lift, then the motor got problem. If not, try change all 3 roller there.
You might need to change/service the one way bearing beside feed roller.

[sandmanmac]

Re: ricoh mp 3003sp - error jam tray 2

Finally! For about the first time in 11 years, Tullio has actually tried to resolve an issue before posting about it, and he's actually attempted to explain the issue. Unfortunately, I'm personally having difficulty trying to understand that problem.

[GIUBOSS]

Re: ricoh mp 3003sp - error jam tray 2

Qualcuno l'ha visto prima, la macchina non prova nemmeno ad alimentare la carta?

---------------------------

Hi all, I have a problematic car. Tray 2 set to thickness 1 has started jamming loads, albeit somewhat intermittently. It won't feed the paper, so I replaced the feed tires, but it still won't feed the paper. Pulled out tray 1 to look and the tray pulls the paper up fine all the way to the feed, but when I do a copy/print the feed doesn't even turn, just beeps for the paper jam. I came back with the updated firmware, replaced the entire power unit and the power motor section behind it. I thought everything was fine but they called this morning saying they still do. Jam log is Tray 2: On
The only thing I can think of now is the little board, bottom right of the machine, that the feed motors connect to. Other than that, I don't know what to do. The other trays are fine, I moved it to tray 3 and it feeds fine. All other sensors etc. they are clean and good.
Has anyone seen this before, the machine doesn't even try to feed the paper?

Have you checked the sc error log?

[Codex]

Re: ricoh mp 3003sp - error jam tray 2

Qualcuno l'ha visto prima, la macchina non prova nemmeno ad alimentare la carta?

---------------------------

Hi all, I have a problematic car. Tray 2 set to thickness 1 has started jamming loads, albeit somewhat intermittently. It won't feed the paper, so I replaced the feed tires, but it still won't feed the paper. Pulled out tray 1 to look and the tray pulls the paper up fine all the way to the feed, but when I do a copy/print the feed doesn't even turn, just beeps for the paper jam. I came back with the updated firmware, replaced the entire power unit and the power motor section behind it. I thought everything was fine but they called this morning saying they still do. Jam log is Tray 2: On
The only thing I can think of now is the little board, bottom right of the machine, that the feed motors connect to. Other than that, I don't know what to do. The other trays are fine, I moved it to tray 3 and it feeds fine. All other sensors etc. they are clean and good.
Has anyone seen this before, the machine doesn't even try to feed the paper?

had a similar issue with an 3554...turned out to be a small one way bearing in the gearbox for tray 2 . If you turn manually the pickup/feed/separation rolles back and forth , you'll see that sometimes it slips .Its a small black gear inside the gearbox, and the symptom was exactly what you said.


Ciao , ho avuto lo stesso problema con una MP3554 , non girava la presa carta numero 2. Nel mio caso il problema era causato da un ingranaggio unidirezionale che si trova sul retro al interno della scatola di ingranaggi responsabile per la presa carta 2. Se riesci lo puoi testare muovendo i gommini avanti e indietro e te ne accorgerai che ad un certo punto slittano a vuoto