Ricoh C305 SC 681 11

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  • Jinn
    Technician

    50+ Posts
    • May 2023
    • 90

    #1

    Ricoh C305 SC 681 11

    Hi,


    Ricoh C305 gives error code SC-681-11 after 10 to 15 prints. For single print and less than 10 prints it works fine.


    What can be the possible cause?


    If the toner chip detection is faulty or getting short due to toner than this code should be there all the time. Machine works fine for some prints. Toner motor or TCR sensor could be the reason?




    Regards
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1677

    #2
    Re: Ricoh C305 SC 681 11

    Originally posted by Jinn
    Hi,


    Ricoh C305 gives error code SC-681-11 after 10 to 15 prints. For single print and less than 10 prints it works fine.


    What can be the possible cause?


    If the toner chip detection is faulty or getting short due to toner than this code should be there all the time. Machine works fine for some prints. Toner motor or TCR sensor could be the reason?




    Regards
    start from a simple action, remove the top cover, and clean the internal mc conctact with air vacuum, and replace the toner cartridge
    reset the ribbon cable and/or connector on detection board, try another ITB unit, sometime can create a electric noise that disturb the detection board or other

    regard
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

    Comment

    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1382

      #3
      Re: Ricoh C305 SC 681 11

      Originally posted by Jinn
      Hi,


      Ricoh C305 gives error code SC-681-11 after 10 to 15 prints. For single print and less than 10 prints it works fine.


      What can be the possible cause?


      If the toner chip detection is faulty or getting short due to toner than this code should be there all the time. Machine works fine for some prints. Toner motor or TCR sensor could be the reason?




      Regards
      Replace the black toner chip, and firmw. update

      Comment

      • RicohBoomer
        Technician
        • May 2022
        • 40

        #4
        Re: Ricoh C305 SC 681 11

        Originally posted by luca72
        start from a simple action, remove the top cover, and clean the internal mc conctact with air vacuum, and replace the toner cartridge
        reset the ribbon cable and/or connector on detection board, try another ITB unit, sometime can create a electric noise that disturb the detection board or other

        regard
        I second the cleaning portion. These machines can pretty easily get filled with toner inside the toner space.

        Comment

        • Polo-022
          Trusted Tech

          250+ Posts
          • Sep 2007
          • 481

          #5
          Re: Ricoh C305 SC 681 11

          Electrical noise, power cord, grounding, network.

          Comment

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