MP 4055 doc feeder jam issue

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1153

    #1

    MP 4055 doc feeder jam issue

    The Mp 4055 doc feeder works fine, when you lift the doc feeder to make a copy of a smaller document (license,id card, etc) is shows a Jam in the exit section under the doc feeder with the release lever, if i remove the doc feeder cover exposing the circuit board area, and open the doc feeder top cover, hold down the actuator switch that tells the machine the top is closed, it will not do the jam indication, with the top closed, it shows Jam indication every time you raise the lower the doc feeder, it shows the second its lowered, not when its raised, It does not show jam when using the auto feed doc feeder just when its raised then lowered, ive checked the hinges, tension screw with spring either way does not resolve it, Firmware is the latest
    has anyone had this issue on this model?, i never have had this issue ever on any ricoh
    Thanks for any info
  • MIKON
    Trusted Tech

    100+ Posts
    • Jul 2015
    • 186

    #2
    Re: MP 4055 doc feeder jam issue

    Try cleaning all the black sensor felts

    Comment

    • Codex
      Senior Tech

      500+ Posts
      • May 2008
      • 701

      #3
      Re: MP 4055 doc feeder jam issue

      Try to clean the sensors , and update the firmware for the DF 3090 , this kind of Adf have many problems.
      Memento Audere Semper

      Comment

      • TonerMunkeh
        Professional Moron

        2,500+ Posts
        • Apr 2008
        • 3865

        #4
        Re: MP 4055 doc feeder jam issue

        Is the original stamp holder locked into place? It's such a pain in the arse on this DF.
        It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

        Hit it.

        Comment

        • luca72
          Field Supervisor

          1,000+ Posts
          • Oct 2017
          • 1748

          #5
          Re: MP 4055 doc feeder jam issue

          Originally posted by digicor
          The Mp 4055 doc feeder works fine, when you lift the doc feeder to make a copy of a smaller document (license,id card, etc) is shows a Jam in the exit section under the doc feeder with the release lever, if i remove the doc feeder cover exposing the circuit board area, and open the doc feeder top cover, hold down the actuator switch that tells the machine the top is closed, it will not do the jam indication, with the top closed, it shows Jam indication every time you raise the lower the doc feeder, it shows the second its lowered, not when its raised, It does not show jam when using the auto feed doc feeder just when its raised then lowered, ive checked the hinges, tension screw with spring either way does not resolve it, Firmware is the latest
          has anyone had this issue on this model?, i never have had this issue ever on any ricoh
          Thanks for any info
          due to confusing translation, I'm not sure I understood the problem correctly.
          However, try to check that the sliding plastic of the stamp holder in the photo are aligned, and give everything a good blow.

          3090.jpg
          "I'll be back"

          Comment

          • digicor
            Service Manager

            1,000+ Posts
            • Jul 2008
            • 1153

            #6
            Re: MP 4055 doc feeder jam issue

            see picture this is the doc feeder model 20231011_082453.jpg20231011_082453.jpg im not sure where the stamp is on this one
            thee problem is when the doc feeder is lifted to make a small copy on the glass it says its jammed when the feeder is lowered , it does not jam in auto feed what so ever
            and there is NO papewr in the jammed section

            Comment

            • digicor
              Service Manager

              1,000+ Posts
              • Jul 2008
              • 1153

              #7
              Re: MP 4055 doc feeder jam issue

              Originally posted by luca72
              due to confusing translation, I'm not sure I understood the problem correctly.
              However, try to check that the sliding plastic of the stamp holder in the photo are aligned, and give everything a good blow.

              [ATTACH=CONFIG]60094[/ATTACH]
              how dp i access this section you show?

              Comment

              • TonerMunkeh
                Professional Moron

                2,500+ Posts
                • Apr 2008
                • 3865

                #8
                Re: MP 4055 doc feeder jam issue

                Is it the single pass or ARDF?
                It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                Hit it.

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1748

                  #9
                  Re: MP 4055 doc feeder jam issue

                  Originally posted by digicor
                  how dp i access this section you show?
                  You must simply lift the doc trasparent tray on the top of rdf
                  "I'll be back"

                  Comment

                  • luca72
                    Field Supervisor

                    1,000+ Posts
                    • Oct 2017
                    • 1748

                    #10
                    Re: MP 4055 doc feeder jam issue

                    Originally posted by digicor
                    see picture this is the doc feeder model [ATTACH=CONFIG]60096[/ATTACH][ATTACH=CONFIG]60096[/ATTACH] im not sure where the stamp is on this one
                    thee problem is when the doc feeder is lifted to make a small copy on the glass it says its jammed when the feeder is lowered , it does not jam in auto feed what so ever
                    and there is NO papewr in the jammed section
                    I checked, the product code D3b0 corresponds to the single-pass SPDF, so what I suggested is not valid, at this point you must necessarily check the jam code in SP mode to understand what the device sees, use SP 7-508- 001> and sp 7-515-001> to understand the offending sensor
                    "I'll be back"

                    Comment

                    • digicor
                      Service Manager

                      1,000+ Posts
                      • Jul 2008
                      • 1153

                      #11
                      Re: MP 4055 doc feeder jam issue

                      Originally posted by Doodlewo
                      Cleaning the sensor is one of the first things to do in such a case
                      i have cleaned ALL the sensors and Pads, it only does this when its lifted and set backdown,, NOT in ADF mode

                      Comment

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