Cant open wim in any browser , he search ip on web(?)

[luca72]

Re: Cant open wim in any browser , he search ip on web(?)

That's an odd one. Do the other computers access WIM without any problems?

Yes, the othet PC open Wim without make a search on web

[slimslob]

Re: Cant open wim in any browser , he search ip on web(?)

Yes, the othet PC open Wim without make a search on web

That tells me it has to be a network setting such as use proxy on that machine only or the person using that computer has installed personal VPN software. Probably uses the same software on his home computer and other devices.

They can try seeing if the C3004 shows when doing a network search in Windows explorer/MyComputer. May require turning on network discovery. If it does. maybe clicking on it there might get them into WIM.

[luca72]

Re: Cant open wim in any browser , he search ip on web(?)

That tells me it has to be a network setting such as use proxy on that machine only or the person using that computer has installed personal VPN software. Probably uses the same software on his home computer and other devices.

They can try seeing if the C3004 shows when doing a network search in Windows explorer/MyComputer. May require turning on network discovery. If it does. maybe clicking on it there might get them into WIM.

I'm starting to think it's the "public network/private network" setting(?)

[KenB]

[tsbservice]

Re: Cant open wim in any browser , he search ip on web(?)

If anything else fails try it with Pale moon browser:
The Pale Moon Project homepage

[Codex]

Re: Cant open wim in any browser , he search ip on web(?)

It seems the pc dont "knows" the machine... Try first to make a ping at the broadcast adress in the CMD console (ex"ping 192.168.1.255)...and after that type Arp - a
Now you should see all the mac adresses with their associated IP adress
Can you see the MPC3004?... If not it can be a Arp problem... Try to reset the switch the Mpc its connected to. Or change the port on the switch. Had weird issues with malfunctioning Switches

Inviato dal mio SM-S901B utilizzando Tapatalk

[luca72]

Re: Cant open wim in any browser , he search ip on web(?)

[SOLVED] I connected remotely, and to make a long story short, after a more in-depth analysis, I guided the customer by telephone to 3004, and had him enter the one of his modem as the 1st DNS (192.168.1.1) previously it started with 8.8.8.8 (google), which I then left as second, and now it doesn't work from chrome, but at least firefox works and I can access WIM, and then I solved the scanner problem, which was the strangely wrong password.Thank you all for your replies, and for your precious time.


Long life and prosperity!

[rthonpm]

Re: Cant open wim in any browser , he search ip on web(?)

[SOLVED] I connected remotely, and to make a long story short, after a more in-depth analysis, I guided the customer by telephone to 3004, and had him enter the one of his modem as the 1st DNS (192.168.1.1) previously it started with 8.8.8.8 (google), which I then left as second, and now it doesn't work from chrome, but at least firefox works and I can access WIM, and then I solved the scanner problem, which was the strangely wrong password.Thank you all for your replies, and for your precious time.


Long life and prosperity!

I wish I could charge triple time for anyone with their primary DNS server set to an external source. The old trusim for network issues is almost always true: It's always DNS.