Cant open wim in any browser , he search ip on web(?)

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  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1507

    Cant open wim in any browser , he search ip on web(?)

    Hi everyone, it often happens that by typing the machine's IP into the browser, instead of opening it, it searches for it on the internet.
    I usually type [win]+[R] and type "http://(ip address)" and it works, or I try from another browser, and somehow I manage to connect.
    today it happened to me on a PC that even when "run" opens the browser in internet search mode for that IP address, have you encountered this problem? Have you found a solution to ensure that the IP is executed and not searched on the web?
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)
  • KeviM
    Trusted Tech

    250+ Posts
    • Oct 2019
    • 323

    #2
    Re: Cant open wim in any browser , he search ip on web(?)

    Hi. I think it's possible to open it under network devices when checking all devices available on your network

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    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1507

      #3
      Re: Cant open wim in any browser , he search ip on web(?)

      Originally posted by KeviM
      Hi. I think it's possible to open it under network devices when checking all devices available on your network
      I have installed the machine (mpc3004) with ip port without problem One minute first, and advanced ip scanner found the machine, but the browser take the ip address in search mode instead of open the page
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 34919

        #4
        Re: Cant open wim in any browser , he search ip on web(?)

        What browser are you using?

        What is the first DNS on the C3004? If it is not local, local domain server or local router, that can cause the problem.

        Have you tried connecting using the NETbios name?

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        • dalewb74
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2018
          • 1049

          #5
          Re: Cant open wim in any browser , he search ip on web(?)

          there is no need for you to type http. just type the IP address.

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          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1507

            #6
            Re: Cant open wim in any browser , he search ip on web(?)

            Originally posted by slimslob
            What browser are you using?

            What is the first DNS on the C3004? If it is not local, local domain server or local router, that can cause the problem.

            Have you tried connecting using the NETbios name?
            the DNS are those of the modem, plus cloudflare, and google....but the other PC doesn't have this problem, it doesn't even work when running, I tried with edge, chrome, and firefox, nothing.
            first wim worked from that station (there are only two laptop PCs) then the customer changed the PC, the scanner will certainly work, but I can't access the mf from that PC, he searches for the IP on the internet instead of opening wim
            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1507

              #7
              Re: Cant open wim in any browser , he search ip on web(?)

              Originally posted by dalewb74
              there is no need for you to type http. just type the IP address.
              I mean in "run" (win+R)....are you sure? I seem to remember that from there you have to put http(?)
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 34919

                #8
                Re: Cant open wim in any browser , he search ip on web(?)

                Try using local://IPaddress and see if that forces it to search the local network.

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                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1507

                  #9
                  Re: Cant open wim in any browser , he search ip on web(?)

                  Originally posted by slimslob
                  Try using local://IPaddress and see if that forces it to search the local network.
                  Good idea, I have to connect with the client remotely on Monday afternoon, I'll try
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 34919

                    #10
                    Re: Cant open wim in any browser , he search ip on web(?)

                    Just thought of one other thing. Is the PC in question using a VPN such as Nord, Norton or something similar or a proxy? If so, that is the problem. The browser can only see what the VPN or proxy server can see and that server is not local.

                    windows - Why can I access Internet but not local devices over VPN (wireguard)? - Super User

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                    • luca72
                      Field Supervisor

                      1,000+ Posts
                      • Oct 2017
                      • 1507

                      #11
                      Re: Cant open wim in any browser , he search ip on web(?)

                      Originally posted by slimslob
                      Just thought of one other thing. Is the PC in question using a VPN such as Nord, Norton or something similar or a proxy? If so, that is the problem. The browser can only see what the VPN or proxy server can see and that server is not local.

                      windows - Why can I access Internet but not local devices over VPN (wireguard)? - Super User
                      no, it's a very simple network, a modem, two laptops, and the 3004, it doesn't use VPN, I often have this problem, but at the beginning I changed browsers (with Firefox Wim usually always opens) but then I started to always use "run" and I've never had problems, but this time it doesn't even open with that, I think that as you say "local://ip_address" by nose has a good chance of forcing the connection to wim, instead of doing a search on Internet of the IP.
                      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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                      • dalewb74
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2018
                        • 1049

                        #12
                        Re: Cant open wim in any browser , he search ip on web(?)

                        what happens if you ping that IP address from the computer you are trying to use to get to the WIM?

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                        • luca72
                          Field Supervisor

                          1,000+ Posts
                          • Oct 2017
                          • 1507

                          #13
                          Re: Cant open wim in any browser , he search ip on web(?)

                          Originally posted by dalewb74
                          what happens if you ping that IP address from the computer you are trying to use to get to the WIM?
                          the ping to mp3004 work well, with the ping command the machine is seen on the network, (it prints easily) but the browser's (all) open and look for the IP on the internet, instead of opening wim
                          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                          Comment

                          • luca72
                            Field Supervisor

                            1,000+ Posts
                            • Oct 2017
                            • 1507

                            #14
                            Re: Cant open wim in any browser , he search ip on web(?)

                            Originally posted by slimslob
                            Try using local://IPaddress and see if that forces it to search the local network.
                            hi, I tried it in the lab, and the "local" command is not recognized
                            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                            Comment

                            • mrwho
                              Major Asshole!

                              Site Contributor
                              2,500+ Posts
                              • Apr 2009
                              • 4304

                              #15
                              Re: Cant open wim in any browser , he search ip on web(?)

                              That's an odd one. Do the other computers access WIM without any problems?
                              ' "But the salesman said . . ." The salesman's an asshole!'
                              Mascan42

                              'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                              Ibid

                              I'm just an ex-tech lurking around and spreading disinformation!

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