i did reset total counter af1045, but SC 350 comes frequently

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  • kopiket
    • Mar 2025

    #1

    i did reset total counter af1045, but SC 350 comes frequently

    dear guys,

    i did reset total counter af 1045 by shorting the nvram, but sc 350 comes frequently and charge voltage becomes 2000v.

    any ideas beside replace the nvram?

    thanks folks
  • stephend
    Senior Technician

    250+ Posts
    • Apr 2009
    • 306

    #2
    Originally posted by kopiket
    dear guys,

    i did reset total counter af 1045 by shorting the nvram, but sc 350 comes frequently and charge voltage becomes 2000v.

    any ideas beside replace the nvram?

    thanks folks
    Why you shorted NVRAM???
    SC 350 is related with your ID sensor.
    Causes are multiple including ID sensor defective
    ID sensor connector defective
    Poor ID sensor connector connection
    I/O board (IOB) defective
    High voltage supply board defective
    ID sensor dirty
    Defect at ID sensor pattern writing area
    of the drum
    If your NVRAM is cleared...I will start fresh with a PM, clean-up (including cleaning the ID sensor and after manual input of the NVRAM info. Do you have the machine original "birth certificate"???

    Comment

    • Copystar
      Superfreak
      • Jan 2005
      • 45

      #3
      Originally posted by kopiket
      i did reset total counter af 1045 by shorting the nvram
      any ideas beside replace the nvram?
      I have an idea, get a new tech!
      sigpic

      Comment

      • kopiket

        #4
        Originally posted by stephend
        Why you shorted NVRAM???
        SC 350 is related with your ID sensor.
        Causes are multiple including ID sensor defective
        ID sensor connector defective
        Poor ID sensor connector connection
        I/O board (IOB) defective
        High voltage supply board defective
        ID sensor dirty
        Defect at ID sensor pattern writing area
        of the drum
        If your NVRAM is cleared...I will start fresh with a PM, clean-up (including cleaning the ID sensor and after manual input of the NVRAM info. Do you have the machine original "birth certificate"???
        i shorted the nvram coz i wanna reset the total counter (plz dont tell me its illegal or unethical ...i knew )

        how about charge voltage raising up to 2000v ???

        thanks stephend

        Comment

        • ccchuah
          Trusted Tech

          100+ Posts
          • Mar 2009
          • 151

          #5
          Perform the SC5801 NVRAM reset to its default setting, then manually set back the reading according to the birth cert. make a laser beam pitch adjustment to avoid SC322 appear.

          Comment

          • imaginemoko
            unTrusted Tech

            250+ Posts
            • Jan 2008
            • 289

            #6
            after reset usually a watchdog error comes off... then return back the nvram to its origal place and proper pins.... then on.... its a clever thing to save such cost.. but.. risky like what happen... i agree try the memory clear first then return such values of service program settings....
            fix the customer first then fix the machine... its simple and makes life more easy.

            Comment

            • Eric1968
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2459

              #7
              Did you backup your NVRAM? If not you can change PCU, Developer, Charge Roller etc. because the machine lost all its engine data. It's not strange that the machine comes up with strange values.
              2000V is way to high for the Charge Roller. This causes developer to be attracted to the drum surface.
              Messing with NVRAM is NOT a very good idea.

              Comment

              • mikadonovan
                Senior Tech

                Site Contributor
                2,500+ Posts
                • May 2008
                • 2937

                #8
                You may have really scewed the pooch on attempting to reset the total counter. I have done a by-the-book NVRAM replacement in the past and the machine never did work right after that. Not something you want to mess with unless it is absolutely necessary.
                NEVER ASSUME ANYTHING

                Comment

                • rthonpm
                  Field Supervisor

                  2,500+ Posts
                  • Aug 2007
                  • 2856

                  #9
                  A 350 can be caused by a defective NVRAM, and in this case it sounds like the one in this box is definitely smoked. That's what happens when someone tries to get a little more clever than they should.
                  Why on God's green earth would you want to re-set a total counter????

                  Comment

                  • Jomama46
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Apr 2008
                    • 2900

                    #10
                    Originally posted by rthonpm
                    A 350 can be caused by a defective NVRAM, and in this case it sounds like the one in this box is definitely smoked. That's what happens when someone tries to get a little more clever than they should.
                    Why on God's green earth would you want to re-set a total counter????
                    Why do you think? duh.
                    sigpic
                    You never realize how cheap a professional is until after you let an amateur do it.
                    A+; Network +; PDI+

                    Comment

                    • cobiray
                      Passing Duplication Xpert

                      1,000+ Posts
                      • Mar 2008
                      • 1199

                      #11
                      I wanna print money on my 1224 so I don't have to work, too...
                      the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                      Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                      Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                      Comment

                      • stephend
                        Senior Technician

                        250+ Posts
                        • Apr 2009
                        • 306

                        #12
                        Ok...your intention was to make the machine to look brand new But what about mechanical counter...did you order it new from a dealer or Ricoh ...to make this scam complete? Any customer could find out really easy about mechanical counter...and if it's not matching with the digital one they can sue you!! Be careful!

                        Other techs give you the right answers about your problem.
                        Hoping that your NVRam is still good you should perform the nvram clear,
                        install all the new parts (drum, dev, etc) and copy the "birth certificate" values back on NVRam (if you don't have this one...you will regret that you didn't back up your NVRam)
                        Another solution if you don't have the birth cert or nvram back up is to find another machine with a close serial no and to impus the "birth cert" from that one...monitoring and adjusting the values in time but anyway your machine won't be the same...Good luck

                        Comment

                        • JustManuals
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2006
                          • 9919

                          #13
                          Not being a copier tech so I'm not 100% positive about this, but I seem to remember that once you clear the totals counters and change a few boards, you have to have Ricoh come out and set the machine serial numbers back up with the new boards installed. I remember reading something about this somewhere. Maybe a Ricoh tech can chime in.

                          Paul@justmanuals.com

                          Comment

                          • stephend
                            Senior Technician

                            250+ Posts
                            • Apr 2009
                            • 306

                            #14
                            Originally posted by manuals4you
                            Not being a copier tech so I'm not 100% positive about this, but I seem to remember that once you clear the totals counters and change a few boards, you have to have Ricoh come out and set the machine serial numbers back up with the new boards installed. I remember reading something about this somewhere. Maybe a Ricoh tech can chime in.

                            Paul@justmanuals.com
                            Executing Memory All Clear resets all the settings stored in the NVRAM to their default settings except the following:

                            Electrical total counter value SP7-003-1
                            Machine serial number 5-811-1
                            Plug & Play Brand Name and Production Name Setting 5-907

                            You must have at least the SMC Complete Report Printed before executing 5801.
                            After 5801 you should start with laser beam pitch adjustment
                            Scanner & printer registration and adjustment is the next step.
                            After all these do you touch screen calibration C 1993 S S S S S
                            Now it's time to re input the values from SMC report which had been
                            changed from their factory settings. Your last step should be 3-001-002.

                            To input again the SN you must have access to factory mode. You can find the way in checking some previous threads posted on this site.

                            Comment

                            • AV8R
                              Lurker
                              • May 2008
                              • 12

                              #15
                              When you try to screw someone else, sometimes you screw yourself... Good job.

                              Comment

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