A551/A1055 low toner

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  • copytec
    • May 2025

    #1

    A551/A1055 low toner

    Guys, I have the same problem on two machines (A551 , A1055).Firmware 3.18eu1, and 0.17eu1.
    Both have round 1.000.000 cop/print.They have new: OPC, Charge, Grid,
    Dev. , T/S .I go a print(copy) 1.500 - 2.000 perfect copy, then ID sensor go to 5.0V (3103-1 and 3103-2: 5.0V).Then I shoot down machines for two hours, then perform Auto process control execution (2-962), and everything is OK: ID : Vsp=4.00V, Vsg=0,5V. Then go agane.
    You know something?
  • stephend
    Senior Technician

    250+ Posts
    • Apr 2009
    • 306

    #2
    Any codes in the SMC report?
    I saw many times the TD sensor failing in 551 & 1055.
    Also check the HVPS for the dev unit.
    Switch to pixel count mode and monitor the results.

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    • copytec

      #3
      I tray a second dev. unit its a same things.

      Comment

      • bat
        Trusted Tech

        100+ Posts
        • Sep 2008
        • 138

        #4
        Try replacing the ID sensor or entire PCU.

        Comment

        • Jimbo1
          Senior Tech

          500+ Posts
          • Mar 2008
          • 845

          #5
          The toner end sensor can cause this. It's the one in the front where the toner dumps in. It can be bad or if you let that bell go empty the sensor will see it as toner end. You will have to fill that bell by slowly adding toner in. Probably a good idea to be wearing dark clothing.

          "Some days you get the bear, some days the bear gets you."

          Cdr. William Riker

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