Toner Hoppers

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  • tcypy1961
    Senior Tech

    500+ Posts
    • Feb 2009
    • 773

    #1

    Toner Hoppers

    Are all toner hoppers created equal in the the make and models Ricoh Aficio 350, 1035, and 2035? What I am meaning by this is, can the toner hoppers be interchanged? Can 350 hopper work in a 1035 or 2035 copier, and vice versa?
    Question 2: What do think would be the problem with a brand new toner hopper not adding toner to the machine even though the cartridge is turning? Any help appreciated, thank you.
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    how do you know its turning.
    You can rotate the bottle in the hopper and see if toner comes out the shutter.
    Pull the pcu and cheat the door and see if the hopper is turning in output mode.
    check the shutters on the pcu and the hopper to be sure they are opening.
    Look at Vsp and Vsg. Are they in line?
    Sure you got the right bottle?
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

    Comment

    • Reaper

      #3
      It is possible the gears in te dev unit are stuck or broken and not tuning therefore not adding toner.Take the end off the dev unit at the front of the machine, cheat the door and add toner in sp mod -see if the gears are turning.

      Comment

      • TonerMunkeh
        Professional Moron

        2,500+ Posts
        • Apr 2008
        • 3865

        #4
        All the NAD / Adonis toner hoppers are identical, the Alex is the only one that's different.

        With regard to the toner add problem, cheat the front door and shine a torch in the gap on the right hand side of the hopper, you'll be able to see the bottle move.
        It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

        Hit it.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22929

          #5
          I don't know the "names" but the 350 hopper is different than the 1035.

          There's one very common problem to watch for. When the customer removes the empty cartridge, occasionally the inner "cap" sticks in the hopper. Then the customer installs a cartridge with it's own inner cap. Well, the hopper can open only one inner cap, so the double-capped bottle remains capped, and the toner can't get out.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • msaeger
            Trusted Tech

            250+ Posts
            • Sep 2008
            • 333

            #6
            What makes you say it's not adding toner ?

            Are you getting the loading toner screen or not ?

            New hopper, you are sure the bottle is turning, you are getting loading toner. Make sure it's the right one, yeah could be an extra cap but I would hope you would have saw that when you put the new hopper in.

            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3865

              #7
              Odd, the toner handle and inner spinny thing with the mylars on it is the same all the way through the NAD / Adonis range. Again the Alex is the only awkward one. Kind of a trend setter methinks. Of shit.
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

              Comment

              • Koosie
                Trusted Tech

                100+ Posts
                • Nov 2008
                • 121

                #8
                Originally posted by TonerMunkeh
                Odd, the toner handle and inner spinny thing with the mylars on it is the same all the way through the NAD / Adonis range. Again the Alex is the only awkward one. Kind of a trend setter methinks. Of shit.
                Hopefully a trend that doesn't catch on to the other machines

                Comment

                • zyqwiz
                  Trusted Tech

                  250+ Posts
                  • Jun 2009
                  • 333

                  #9
                  In the UK, the original MP4000/MP5000 has a duff moulding on the drive end of the bottle which stops it rotating. The new 'improved' bottles are ok.

                  Comment

                  • tcypy1961
                    Senior Tech

                    500+ Posts
                    • Feb 2009
                    • 773

                    #10
                    Originally posted by msaeger
                    What makes you say it's not adding toner ?

                    Are you getting the loading toner screen or not ?

                    New hopper, you are sure the bottle is turning, you are getting loading toner. Make sure it's the right one, yeah could be an extra cap but I would hope you would have saw that when you put the new hopper in.
                    the toner cartridge is turning yet the hopper is not turning. The hopper I ordered was for a R-350/450. I was trying to use it in a R-1035. However I did try these hoppers in R-350/450 copiers and had the same results but now I know what to look for. Thanks!!!

                    Comment

                    • Jomama46
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Apr 2008
                      • 2900

                      #11
                      the toner cartridge is turning yet the hopper is not turning.
                      ??say again? the bottle is turning but not the hopper? wtf? you have gremlins in the toner carriage?
                      sigpic
                      You never realize how cheap a professional is until after you let an amateur do it.
                      A+; Network +; PDI+

                      Comment

                      • tcypy1961
                        Senior Tech

                        500+ Posts
                        • Feb 2009
                        • 773

                        #12
                        Originally posted by Jomama46
                        ??say again? the bottle is turning but not the hopper? wtf? you have gremlins in the toner carriage?
                        The hopper is a R-350 hopper. I was using it in a R-1035. All these hoppers are not the same are they???
                        Thanks!!!

                        Comment

                        • cargocrusher

                          #13
                          The ricoh 350 is quite an older model, and is not compatable with other toner bottles of different manufacturers, and the problem with your toner add is primarily 4 mylar seals, that paddle the toner to the opening of the cup inside, have to disassemble and you will see them.... if you have 3 or more sometimes you can superglue them back in place

                          Comment

                          • wings
                            Technician
                            • May 2008
                            • 12

                            #14
                            there is a problem with the seals inside the toner hopper, they get lose.
                            the hopper/botle is rotating but there is no toner adding in the dev. unit.
                            it's almost empty,
                            open the hopper and find the 4 seals or make them yourself from a piece of thin plastic and put a screw threw it.

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