Ricoh 1232c printing issues

[Guest]

hi
i know this printer has a bad rep: please help though if you know

i would have bought a different machine but i was naive

im using indesign cs3
and when i print out an this book im doing on an a3 piece of paper it is half off the page, iv tried EVERYTHING (obviously not everything because it would obviously be fixed) but to my knowledge anyway.

opened up other files etc.. does the same thing

it never used to do this but i cant think of what has happend to make the alignment go off centre ?!

any ideas

thankyou

[Jomama46]

Maybe the side guides in the cassette are broken and the paper is therefore off center. Try using the bypass to feed the paper. If it works OK in the bypass then the cassette is at fault. If it fails in the bypass, it is either a setting in the program or the firmware in the machine needs a touch.
When you make a copy, is the image off center too? If so, see above. If not, the problem is in the program, i.e. wrong selection.

[smackloaf]

hi , thanks for the reply

when i copy, it prints out fine all aligned properly

i have been fiddling around with the settings but i really really dont know what to do!

[Jomama46]

Its not a 1232 issue then. Maybe the program is set to print in landscape instead of portrait? or Visa-versa?

[smackloaf]

alas, believe me its not that simple

its defiantly something to do with the communication between the printer and the software il show you an image:

4037724126_c5747c2970_o.jpg

http://www.flickr.com/photos/heardism/4037724126/sizes/o/

if you look on my flickr page i have notes showing whats happening...

[Jomama46]

Oops! You don't have permission to view this page.

But at anyrate, I dont have any other ideas

[copytechman]

This is gonna sound kinda dumb but does a windows test page print correctly? (proper orientation etc?)

Regards!
A.

[smackloaf]

hi

im on intel mac

i havent tried printing from a pdf yet im going to do that tomorrow

..any other suggestions meanwhile would be greatly appreciated


thanks!

[Shadow1]

PageMaker and InDesign are notorious for formatting problems like this, just as MS Publisher absolutely never gets the fonts right on a different computer.

Have you ever tried Scribus scribus.net | Scribus Open Source Desktop Publishing It's open source, so it's completely free. It's also completely cross platform (Windows, Mac, and Linux)

Try printing your doc through Scribus (you'll have to export your InDesign to a .PS file, then Import and check your document before you export it to a PDF and print.) If it doesn't print correctly from here it never will, and its a machine or driver problem

Scribus' only mission in life is to be a stellar Desktop Publishing application - it does not print directly, but outputs a very high quality .PDF file which can be printed locally or sent to any print shop without a problem (remember to embed the fonts) I've done several projects with it - it's easy to learn and use, has a great support community, and it absolutely free. I've also had absolutely no problems creating a document on my Linux home computer, editing it on the Windows XP box at the charity I work with, and tweaking it again on an OS 10.4 mac at the print shop running it for me.

[smackloaf]

thanks from pdf works fine!

its something todo with indesign most certainly..

now it says the paper trays

internal tray
standard tray

are both full.. when there is no paper inside the machine AT ALL?!

hmmm any ideas people im so sorry.. im happy zero experiences with ANY machines like these.. its crazy

only lazer and inkjet printers.. .. these machines seem to talk in riddles

[Shadow1]

Unfortunately, I don't have nearly as much experience with Mac as I'd like. All I can say for something like that is to get the latest PPD's for the printer, and make sure all the other software has been updated.

Or just stick with using Scribus - it'll save you a lot of money in the long run.

[smackloaf]

no probs.. now i cant even bloody print anything now anyway... maybe i should TRY to sell urhghh...

that error internal tray is full .. keeps coming up and theres nothing there..

as for the software.. im a graphic designer...so .. i NEED to use indesign unfortunately

no choice in the matter got the latestly ppd etc.. so.. yeh.. really really irritating.i hate spending time on technology

[Shadow1]

Internal tray full is usually a sensor just above the exit on the internal tray. There is a lever that folds out of the machine to detect the paper stack height - if it gets folded back into the machine it thinks the tray is always full.

[smackloaf]

the EXIT on the INTERNAL tray?

just to let you know i have NO manual at all...

there is a black lever where the print comes out.. and a black lever INSIDE the machine hovering just above the paper...

which one do you mean...

im so fucked

[Shadow1]

The lever that causes this is just above where the paper comes out inside the machine. It's black plastic about and inch and a half (5cm??) long. When its folded out it hangs down so that when the paper stacks up in the exit tray about 500 sheets will hold it up. When it is folded back into the machine, its almost invisible if you don't know its there - it just looks like a black bar above the gap where the paper comes from. If its folded in, you should be able to grab it with your fingers and GENTLY pull it out - it hinges in the front - be careful not to snap it off.

If somebody already snapped it off - good luck. It takes a bit of skill with a screwdriver to get access to replace it. Fortunately they don't break all that often - they usually just fold back in.