Ricoh Aficio 1035

[tcypy1961]

On a Ricoh Aficio 1035 we have 4 trays and the top two trays we had setup as 8.5 x 11 in tray 1 and 11 x 8.5 in tray 2. Tray 2 would misfeed every time we copied through it, but it would stop in the same place everytime no matter what. So I swapped tray 1 and 2 around and the problem went away. Could this be a paper problem or could this be a paper swich problem? Any help appreciated, thank you.

[Jomama46]

Not the size switch or you would have noticed it on the display. Probably feed rollers or transport rollers.8 .5 x 11 is more forgiving for transport problems because of the extra length.
For more info tho, where was the paper stopping and what was the jam code?

[tcypy1961]

There would be 3 sheets of paper stopped in the copier. The first sheet depending on what is set for output (finisher or internal trays) would be at the same spot 3/4 way out if exits in the internal tray and in same spot in convey unit leading to the finisher. The second sheet would be just entering the fuser. The 3rd sheet would be right before the jam detect switch before the registration rollers which is the switch I'm questioning.
Thanks!!!

[Joelzkie]

i think try setting the paper 11 x 8.5 om tray 1 and 8.5 x 11 on tray 2 first its the length of transport of paper and clean or replace transport rollers.

[nmfaxman]

Switching trays solved this until both did the same thing.
I remembered I was finding little white rollers laid on the machine, (for the tech). I would also find them in the strangest places and couldn't figure where they popped off of.
I dropped a paper tray one day and I heard something bounce off a desk. My mystery roller!
There are two of them on each foot on the underside. If the front roller was missing it would jam @ registration. If the back roller was missing it would give exit jams because of DSF. (Double Sheet Feeding) Just enough to thow off the timing.
What happens to any copier feed system where the paper is not loaded flat?
Trays 3 & 4 don't jam because of the relay clutch that times the accessory to the machine.
Sound simple, but it has worked for me.