3228c Not sperating in tray 1

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  • tinfox
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2007
    • 317

    #1

    3228c Not sperating in tray 1

    I switched the tires from tray 2 (never used) and it still feeds multiple blanks.

    Its very unusual for me to have 1980's style feed problems with this machine.

    Is there some goofy thing that I should check?

    TIA
  • GhostInTheMachine
    Technician

    50+ Posts
    • Feb 2010
    • 88

    #2
    When you switched feed tires did you also switch the torque limiter? That would be the most likely culprit.

    Comment

    • ucinn
      Trusted Tech

      250+ Posts
      • Jun 2009
      • 383

      #3
      Originally posted by tinfox
      I switched the tires from tray 2 (never used) and it still feeds multiple blanks.

      Its very unusual for me to have 1980's style feed problems with this machine.

      Is there some goofy thing that I should check?

      TIA
      Torque limiter bad. Did you replace it or swap it with tray 2's?

      Comment

      • tinfox
        Trusted Tech

        Site Contributor
        250+ Posts
        • Nov 2007
        • 317

        #4
        If by torque limiter you been one way bearing or as I like to call it "blue cylinder thingy" then yes. Thats what I thought was causing it as well. I switched all three tires and what they are on.

        Comment

        • ucinn
          Trusted Tech

          250+ Posts
          • Jun 2009
          • 383

          #5
          Originally posted by tinfox
          If by torque limiter you been one way bearing or as I like to call it "blue cylinder thingy" then yes. Thats what I thought was causing it as well. I switched all three tires and what they are on.
          The torque limiter is white. The sep roller connects with it when you slide it on the shaft. So after you take off the seperation roller, then you remove the torque limiter which is behind it. The blue cylinder thingy or 1 way bearing is on the feed roller.

          Comment

          • tinfox
            Trusted Tech

            Site Contributor
            250+ Posts
            • Nov 2007
            • 317

            #6
            lol. I'm a dope. ask jomama. he knows.

            You're probably right. I'll change that right out. thanks

            I'll report back by Friday.

            Comment

            • paulg
              Trusted Tech

              250+ Posts
              • Jun 2007
              • 278

              #7
              Hopefully its the Torque limiter as a nice easy fix.
              But I did have a problem on one of these range which two other Engineers went to before me and in the end it was a gear on the sep roller drive which had a few teeth missing which i only noticed once runing paper feed in output mode. The problem was also very intermittent as often the sep roller would get enough drive to do its job Im guessing the Customer pulled to hard when removing a jam from the reg side.

              Comment

              • teebee1234
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2008
                • 1670

                #8
                I'm with paulg on this one. I've had the teeth break on that shaft and it's not an easy fix. You can check them from the right side of the copier when you open the registration access door. It's on the end of the shaft that drives the sep roller.

                Comment

                • tinfox
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Nov 2007
                  • 317

                  #9
                  That didn't fix it. When I went back out I found a black plastic piece in tray 2. Turns out its the piece that tray 1 pushes on to bring the feed/sep tires together.

                  Please tell me there's an easy way to replace that thing. I'm going to try to take one out of a parts machine to see how to do it.

                  If there is an easy way to do, by all means, let me know!

                  Thanks

                  Comment

                  • teebee1234
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jul 2008
                    • 1670

                    #10
                    Replace the whole feed assy (B1802701). You'll have to take off the right access door but it's not too difficult. I'm not sure if tray 1 assy is blocked by other parts, I know the 2nd is easy.

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