FT 3713 E 54 code ?

[tricotech1]

Can someone help with an e 54 code? I am a tech, but I don't know how to get into service mode on this model. Is this code fuser related? Machine only has 49k.

[Vulkor]

[Eric1968]

There was also an RTB about false E54 calls. When the fusing unit is OK, the EPROM on the main board needs to be replaced.

[bob scheffer]

oh lordy! its been avery long time ago but here goes nothing. Enter sp modes press clear modes, 1,0,7, then press and hold clear stop for 5 seconds. press auto image density button press 9,7 then pres either auto again on the # key. then do a main power off/on. This could be a thermistor, the machine has a power Triac mounted somewhere, bad AC drive board, or main board. my book says the lamp is staying on too long and /or temperature change is not being seen at the main board, so the machine shuts down to prevent a meltdown.

[Coptech]

I think that is the wrong access code for the 3713. If I recall correctly, it is an old machine and sim was entered with clear modes/ clear stop/ enter but in the case of a fusing code, I think you have to turn on a dipswitch and off on the back of the machine with power on. Good luck findin a thermistor, or a fusing lamp for that machine. I think they are most likely long gone from most vendors.

[JustManuals]

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[Eric1968]

There is a dipswitch on the mainboard. It has 2 switches. When you switch no. 2 to ON and reboot the machine, you're in service mode.

[tricotech1]

Thanks to everyone that has helped on this issue. I don't think I am willing to buy a manual for a one shot deal. I will try your suggestions sometime tomorrow and see what kind of progress I can make.